Create a Restaurant Invoice Sample for Customer Support Effortlessly

Restaurant invoice sample for Customer Support

foreign customer service and experience expert and today I'm going to talk about how to make your customers feel special now an important goal of a good customer experience is to make the customers feel special that special feeling can come in many different forms now I was reading an article about customer attention and it prompted me to start a list of different ways of making that customer feel special you know we want them to come back and even want them to share that experience with friends family and co-workers you've got to do that by making them feel special and I'll bet there's an entire book that can be devoted to this topic but for today we're going to keep it to the first few that have come to my mind and with that in mind here are five ways to make your customers feel special number one stop selling and start nurturing relationships selling is obvious building a relationship that Fosters confidence trust and a connection is a less obvious or overt sales technique if every time you contact the customer being in person and over the phone by email texting or any other form of communication and all you do is sell sell sell the customer will eventually tune you out and if you're showing interest in the customer outside of their wallet well then you're nurturing the relationship the customer experience should not just be about a Non-Stop sales pitch number two provide education make your customers smarter more than just tips on how to be more successful with your products how can you help them be more successful in their business or their personal lives provide education that's tied to what you're known for and don't do it with a sales pitch this is purely a value add one that adds to the customer's experience number three offer sneak peeks of your newest products or what's next Insider access is always a powerful way of making a customer feel special if you're not a customer you don't get the inside information and and this information should be compelling enough to want them to remain your customer number four make it personal at least make it appear to be personal it's easy to send a text message and emails that include a customer's name and other information that will make them feel as if the message is personalized just for them but that's just the packaging the true personal approach is to make sure the message is one hundred percent on target for that customer in other words if you sell shoes and you know the customer buys running shoes you won't send them messages about golf shoes the wrong content destroys the personalization effort and finally number five a good one to end on always thank the customer there are plenty of opportunities to thank the customer it could be when they Place their order on the invoice in a follow-up email or even a thank you note you can never say thank you enough your customers Trust you enough for them to do their part which is send you their money for whatever it is that you sell don't ever let them walk away feeling under appreciated well I hope you enjoyed this short lesson thank you very very much for tuning in this is Shep hyken reminding you to always be amazing