Your All-in-one Roofing Invoice PDF for Management

Roofing invoice pdf for Management

in this video I'm gonna share with you my seven best tips how to start and grow roofing business fast is the same tips I use for all my businesses my flooring business I sold in 2012 in Atlanta my eyes dam removal business seasonal business in Minnesota and also of course my roofing business it's also the same fundamental tips that I know works for all my clients whoever hired me for consulting deals or come to my classes the most popular question I have from my audience from a roofers startup company it says Dimitri how did you grow so fast in the first year and for me it's common sense but I understand for a lot of people it's not so that's why I never have done a video like this before but because I've been getting so many questions I decided to share because for me it's obvious and first year in business is the easiest year in business I usually struggle a little bit later on but first year it's hype it's excitement I just know how to put it all together so here are my seven tips number one you have to start with a very solid name guys you cannot start with a bad name stay away from your initials I understand that my initials your initials or any abbreviation might mean something to you but they probably don't mean anything for your potential customers so I would never name my company like GL construction or something some name of my companies are storm grip roofing ice dam Liquidators gutter king of Twin Cities Omni floors the reason I always pay huge attention to the name because it will help you save marketing dollars like Jack Ma founder of Alibaba you know one of the richest man in China said that that name safety millions of marketing dollars and I agree with that if you have really good name you will want to promote it you will want to have it on your shirts you will want to spend marketing dollars people will remember it people will be referring you without hesitation like yeah yeah that guy with that company so for example when I named my company storm group it just sounded bigger I loved it I wanted to promote it and I remember first year in business people have been asking me if it's a franchise I remember second year in business when I asked my customers why did they chose me because we already have couple hundred reviews online but I still were getting feedback people were answering some like this like Dmitry we didn't really want to choose you because we didn't want to deal with a big company we wanted to go with a you know somebody smaller and but the reviews were great you were great so we gave you our business and I'm like big company there's like three of us but when you have a solid name like storm group for example or eyes them Liquidators right so ICM Liquidators is another business of mine it's last winter we've done over 300 jobs I mean we have a lot of competition every roofing company in business probably offers ice dam services by now but when you have a solid name like that people search for ice dams they see ice dam Liquidators boom those guys legit that's what they do is their service we have tons of organic traffic it's very profitable business and we're killing it and to be honest with you all credit or majority of the credit just goes to that branding name that I've picked so you have to start with a name it's not gonna make you millions at first but it'll help you for sure start and grow super fast even in the first year and not to mention that once you grow it's pain and ask to go back and change the name so you want to do your research spend a couple weeks on it sleep in it and make sure you have a name that you want to promote tip number two this one probably the weakest tip I can give you but it's actually I believe it's one of the strongest don't be shy and go all-in I see this mistakes all the time when small business owners comes to me they just started maybe a year or two ago and they just shy they afraid to get out there they afraid to change their title on their facebook what they do now they afraid to tell their friends that started the business they afraid they kind of always have a plan B if you want to have success right there in the beginning you have to jump all in your closest France your closest family not gonna give you a lot of business but when you make a statement that that's what you do people will start noticing we want to do business with somebody who is very hungry and very motivated I don't want anybody to work on my car who is doing it at night at his garage and that's very serious about it and have day job after that if you go all in people will want to support you that want to give you more business and when you start making those statements people probably gonna start mocking you I remember when I went all-in I wrapped my vehicles first I you know came up with a storm group name and I remember my relatives laughing at me I remember my peers my you know I started doing this YouTube videos like my kids would laugh at me because I don't speak proper English and people like what are you referring now people will start you know making fun of you maybe but when you're gonna start making statements sooner or later you're gonna start getting the right audiences for example we have really big Russian community in Minneapolis I have a lot of Realtors who work with me and there's a lot of Russian guys who can siding in the roofing but somehow I've been connecting with them and start giving me a lot of business-y I guess I went all in I make public statements and everybody know me as a roofer now if I would be shy I would not grow fast in the first year you have to tell people your story why you do what you do and it's very very important if you have plan B plan a is not gonna happen my tip number three is don't be afraid of small chicken items and also don't do them for free or cheap small ticket items are amazing everybody thinks about competition and I agree that the roofing is very competitive but what's happening is in the roofing business and almost in any business big players they start being picky very soon so once people start doing really big jobs commercial jobs they don't really care about small check it's a special repairs but guess what that's where you come in and you save the day because for you right now you just start it and the more small jobs you'll have the more clientele you're gonna have the faster you're gonna build your clientele the more referrals you're gonna get the more reviews you're gonna have and all say it's less competitive nobody wants a go where you don't have a lot of competition you don't have to be the cheapest guy you still can charge good rate I would not recommend doing anything for hundred thirty two hundred bucks charge three four hundred dollars is gonna be enough for you to support your family to support pretty much your business because if you going to be doing the repairs to chip each is gonna have a lot of risk a lot of liabilities but if you charge four or five hundred bucks and you do something every day and nobody else wants it people gonna love you they're gonna promote you they're gonna start it's gonna start snowballing and big jobs gonna start coming in taking a lot of small jobs in the beginning gonna set you apart if you're gonna follow my tip number four tip number four you have to produce everything super fast and when I mean produced when I say produce I don't just mean production like installation I'm talking about returning your phone calls emails guys you will be amazed how bad contractors are its return their phone calls recently I was trying to get country guy I found four companies on internet all over the great reviews only one out of four return phone call the same day because other three apparently didn't want my business so the same were happening with almost on all my businesses when you're returning a phone call right away or answer right away scheduled appointment right away I remember five years ago six years ago when I was going in and from the day that I would meet the homeowner to the day and style actually full job full roof you know $10,000 jobs was less than two weeks and I remember at the final walk people were saying to me she can I share some of them with you I'm still just getting return phone calls from the times I was looking for you people appreciate feedback contractors lose tons of business because they're not responsive so that's why your first employee have to be receptionist that receptionist will make enough money for you and for her to keep because if you don't have receptionist if you don't return your phone calls emails within five minutes you don't have marketing problem you don't have business problem you have receptionist problem fix it produce everything fast be fast be a response if you're going to be way ahead of competition people gonna start talking about you online and you'll start growing super fast tip number five sign up with CRM right away CRM is a customer relationship management platform you absolutely have to have it why to avoid situations like this hey what's up man hey Dan did you order that special order we talked about two weeks ago what order I thought yeah we talked about it but I didn't realize you want me to order it what do you mean I didn't tell you we were sitting right there at the bar and I told you to order it you said you're gonna do it tomorrow what do you mean you don't remember no no no no listen listen listen if you would tell me to order it I would order it we've been drinking and I mean we discussed it I remember talking about it but I didn't understand that you actually won me to order it okay so what am I supposed to tell my customer now I'll order it right now okay bye there's a lot of crms for roofing companies on the market and this is where I wanted to talk about my friends the Japanese they're also sponsor of this video I recently called him and say hey guys I'm doing this series of videos for roofing contractors to help them to start and scale their business and name is like absolutely we would love to partner up with you guys long story short they're sponsoring this video probably gonna do a few more in the future and guys for years I using Japanese I burned myself for the other two crms Japanese mousse is one of the cheapest CRMs on the market I don't know anything the platform kena do it's only $25 per user I'm gonna put links below you can go sign up check it out try it for yourself I want to show you what we do and how it helped my business and I highly highly recommend you don't wait for your company to grow too big too long you have to start tracking your numbers understanding customer service and also understanding how your team operates and Japanese does all of that it's your internal process take a look let me just show you this one for example so this is one of my customers George Michael we inside of my Japanese right now and you can see like when people call us right away we take lead source we tell them everything we put all information in we sign it to the sales rep so and then you can kind of understand how we use in it so for example this appointment was created in 615 at 6:30 with one of my sales reps and then we change it right away to me because he could not do it change the date I'm too bad because it was like $80,000 job that my sales rep unfortunately could not run so you can see the cold George - confirmed Misha will be meeting adjuster 620 then we did adjuster spoke with George so I call him on 711 2017 at 6:00 826 a.m. phone call 3 minutes and 24 seconds Road estimate for insurance claim need to visit side before scope this comes from my supplement er my production manager at the time needed some pictures and he starts sending work orders called about dish not in use can be disconnected call George asked if we pick outside in color pretty much a lot of communications between sales manager production manager office supplement but what's unique about it it's all in one place so I can be in Florida enjoying my vacation and if I have any questions about the job who talked to who all I have to do I have to open my CRM open the client asked a question tag somebody I have a rule in my company even if I'm sitting with you like face to face and I'm asking you to do something maybe call a customer or the materialist or do anything my rule is even if you agree and I see even maybe you're doing it I know you're gonna do it next five minutes I'm still gonna go into my CRM and create a task for you and say hey Dan please go and do this right so later they're not gonna tell me that I forgot or maybe I sent him a text message or email all of that gets buried this is your track record customers loves it and it helps you make everybody accountable : surance company to resolve they're going to have adjuster to call me work orders going on so pretty much you can tell what's been happening with this job you can tell who've been doing it work you can look at this $84,000 and you total you know supplement balance do final checks so my accountant can look at where the numbers are what to expect home owner has been addressed collected and paid in full talk to George he wants deck replaced now right so this customer is still they're still in the system he keep calling us for some future jobs and we still have the same file and if he calls me today and say dementia I want a siding quote or I wanted a quote or you know build me a garage I'm gonna create a note for my sales manager say hey go take care of this customer and if he forgets guess what hey their note was there how could you forget this is how you make people accountable and this is how you grow your business from the first year and forever after to be honest and it's only $25 per user it can connect to your QuickBooks you can manage your all you know it's all a communication within the company and also your numbers if you choose to I don't use it for numbers I use numbers in the QuickBooks I have different reasons for that but anything customer services name was I don't know what you guys use them but if you are in the market to find CRM I highly recommend Japanese give them a call you will not be sorry tip number six start getting reviews early on and get a lot of reviews fast your small jobs it's perfect for that you're only as big as your big on internet if you have hundreds Internet and 67 of them came from small repair jobs people don't really care how big or small jobs are as a matter of fact a lot of people like that you do small service it tells them the story about you that you're not they're just hunting for the big jobs but you're also taking care of the small needs say it how it is if they have repaired they have a hope that you'll will offer them to repair and they also will see that you also have a bigger jobs and then you can help with either or just saying as a matter of fact a lot of my competition kind of ruin their reputations because if you read the biggest companies in towns their reviews a lot of negative comments and a lot of ones that review is common from pissed home owners who is accusing brands of not wanting their business like I wasn't important my job was too small you don't want that you go in you please the customer charge him thousand bucks fix his roof grow your you know online present fast and I know a lot of people so many roofers have told me this and drives me nuts people saying I build my business and referrals hey dummy you live with the dinosaurs in a cave your referrals are online online referrals are like I mean we're in NASA era now we've about to go to Mars this is online reviews and old word-of-mouth is I mean it's pretty much dead people don't talk to each other anymore everything's happening in the Facebook everything is happening in the Google everything and happening on the YouTube reviews are modern word of mouth [Music] so if you tell me you have you've been in business for 30 years and everybody knows about you I'm sorry to break your heart it's simply not the case I've met so many business owners who I mean after 30 years in business if you ask him how many customers they have and how many jobs they get from referrals I beat them all the time and I've been in business for two years people move way too much you know five years as average homeowner own the house so when you have a lot of referrals you actually exist for majority of people around you when you don't and it's just your ego who is thinking that everybody knows how good and great you are I'm sorry to break your heart you're not that great get those reviews you only big as you are on internet and it's not a rocket science but I'll teach you how to do it if you let me and the last tip guys and most important tip is number seven you have to start tracking your numbers early on right away I say it all the time numbers don't lie people do sometimes you will come home Friday night and you feel exhausted or maybe not productive if you look at your numbers once you actually live done maybe your doorknocker how many doors you knock do you have to track your average ticket how much you're spending per job how much you're spending on marketing to get a job you have to understand every single number in your business if you ask me I can guide you five four six years ago I used QuickBooks Online you can use any CRM will do it for you these days it doesn't matter how you track your numbers but you have to track your numbers you have to look at a P&L reports you have to manage your company like Warren Buffett manages his financials you have to understand your average ticket your how many leads you get how many jobs you closed what's your percentage rate without numbers you will never ever grow you will never scale you will never understand what's really happening and what you should be cancelling maybe and what you should be doing more off only looking at numbers and legitimate reports about your business will help you understand that so you can do it with the Japanese but if you want to use Japanese to check your numbers you can do something like QuickBooks Online I mean I don't care how you do it but starting tracking your numbers with the first and second jobs that are you gonna do it's absolutely crucial if you want to make big bucks in the first year in business those are my top seven tips to grow your business fast in the first year let me know what you guys think in comments below we'd like to hear your feedback if you want to learn more come to one of our classes I'll see you guys in the next video