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Sample bill for Technical Support

microchip's technical support organization is one of the groups that works on cases that are submitted through the support portal at microchip.com support our dedicated technical support staff consists of corporate applications engineers or caes and support engagement engineers or sees who work in our offices around the globe to provide you with timely and localized assistance many times you can find a resolution to your issue by using our online resources such as product pages forums knowledge base articles and our developer help site however if you still need additional assistance the technical support team is available to help you successfully use our products and services we provide guidance on the proper usage of our products within operating specifications to help improve the quality speed and efficiency of your design cycle and reduce the cost of development and production we can also help you master your technical challenges and answer a variety of general questions about our extensive array of products and services this includes questions about how to use our devices development kits and code examples if you believe there may be an issue with one of our silicon devices you can submit a simple example project so we can try to verify the issue and report it to the business unit responsible for the product we also handle inquiries about software libraries like mplab code configurator mplab harmony and advanced software framework or asf you can also submit questions about using tools like mplab x and microchip studio ides in their related compilers as well as the mplab icd-4 mplab pitkit 4 and pm3 programmer debuggers you can use our online product selection tools that are available at microchip.com selection-tools but if you need additional assistance we are available to guide you in the selection of suitable devices for your design we can also assist you in the selection of a suitable replacement to an end of life or discontinued device even from other manufacturers if you have any concerns or questions about the information in our data sheets reference guides or other technical documentation feel free to submit them to us our team also supports value-added services like reviewing schematics and pcb designs and assisting with secure provisioning of our security ics please visit microchip.com check services to explore the services that we offer some areas are better supported by the other parties and platforms outside our technical support portal if you need help in resolving design challenges about academic related homework including senior projects we encourage you to post your questions to our community forums at microchip.com forums and avrfreaks.net forum for in-depth technical training opportunities please visit the technical learning center at microchip.com training to learn about microchip university and other ways to get training about our products and technologies we generally do not port example codes to other devices but we can assist when you have specific concerns and issues we encourage you to fully understand the example code's operation before porting it to a target device for support of any third party products and services contact the respective manufacturers or providers our team of technical advisors sometimes recommends non-microchip products and services that may work for you remember to test all products for yourself to make sure that they meet your requirements if you are creating a large and complex project we recommend you use the excellent services offered by our design partners please visit microchip.com partners to find a design partner with the expertise that you need for your design if you need price quotations please visit microchipdirect.com or contact the microchip sales office nearest to you to speak with one of our local sales representatives you can find their contact information at microchip.com sales directory if you are looking for legal information please visit microchip.com legal remember technical support and information we share including recommendations for device selections are provided for your convenience it is your responsibility to ensure that your selection of products and software meet your requirements when used within their operating specifications use of microchip products and software is governed by the microchip terms and conditions of sale found at microchip.com legal thanks for watching [Music] you