Create Your Shopify Invoice Template for Customer Service Effortlessly

Shopify invoice template for Customer Service

how to edit your Shopify confirmation email hey guys welcome back to the YouTube channel today I will be showing you how you can edit the confirmation email that goes out to your customers so let's get into it now Shopify has made a lot of things super easy I have already shown you guys how you can import products from A supplier like AliExpress how you can fulfill your orders change backgrounds add discounts to your product so these things are super easy but what I'm going to cover today which is editing your confirmation emails that go out to customers so whenever I am fulfilling a order like so in my order timeline you can see order confirmation is sent to the customer so this order confirmation email has a default template now if you want to edit this template it has some applications you can integrate but you can do this manually as well but you have to do it by a code which can be a little confusing but I'm going to show you guys exactly how you can do that so let's get into it now all you have to do is we're gonna head on over to our Shopify home we are on our home dashboard once you are on your home dashboard you're going to click on settings on the bottom left once you click on settings you're going to scroll down and you will be able to see a simple section called notification so it's almost to the last it's right below brand above custom data you have notifications you're going to click on notifications now after you click on notifications if you already have not verified your sender email you have to verify your sender email that is going to be the email that customers receive the email from so whatever is your address is going to be the address that you're going to input over here but once you have confirmed that you have customized email templates so you can choose to add your own logo and change the image so you can add your own image upload your image let's say I have a logo let's say this is my logo I'm just doing this as an example but I'm just uploading this image just so you guys know how you can add logos because you want to add your logos over here and then later on I'm going to show you guys how you can do the rest of it so once I've added my logo I can choose the size as well how big or small I want it to appear then you have your accent color so the accent color is the color that is going to appear over here and what I want to do is I want to fit it with the rest of my store let's say it's a violet theme so I'm going to make the accent color violet like this so I've added this as my accent color now I'm going to click on save you want to make sure you're clicking on Save on the top right and you can see this is currently what my preview of my email is this is what it looks like it's very basic you might have even received a email like this from another eCommerce store now what I'm going to do is I want to change the text over here I I want to make it more interesting or more personalized so for that I can just click on notifications once more and below that I have my order confirmation sent automatically to the customer after they Place their order now I'm going to click on order confirmation then you're going to click on edit code on the top right now you might say hey I don't know how to edit code don't worry now you can see over here in the brackets you have all the code elements but if you want to just edit the text you are going to see the text over here so after these brackets wherever the brackets are closing you are going to see some text and that is the text you actually want to you know edit so let's say this text over here we're getting your order ready to be shipped will notify you when it has been sent so let's say I want to change this line into something else so let's say I wanted this to be more personalized or more personable so I added we are preparing your order for shipment with loads of love and care we will let you know when it is shipped so this can seem a little more you know relatable to the customers a little less cold and rigid and then below that let's say I want to edit some more of the text so I have this code section and I have all these little sections you'll receive separate emails for any gift card uh then below that I have you know some other sections but let's say so I have all of this code and within the code any of the sections where you have your basic text you just want to edit that that's super simple and easy it's really not that difficult although it can take a little bit of time to find the sections that you are looking for so let's say I want to edit this so your payment is being processed you'll get an email when your order is confirmed let's say instead of that let's say I already I don't do order confirmation I automatically send out orders or I don't do online payments so all my orders are cash on delivery I don't want these line so for that I will add so your payment will be received by your Courier at your doorstep so let's say that's the line I want so I'm going to edit that you'll get a confirmation email after completing your order or you'll get a confirmation email so I wanted to say you'll get a confirmation email to verify your purchase so that is it thank you for your purchase with us so I'm editing that as well thank you for your purchase with us at Durden and after that you can also add some more personable lines if you want I think I like this or how I've edit it now so I'm just going to click on Save and now I can go back into my email if you feel like you messed anything up just don't worry you're going to be able to fix it as well so you can see thank you for your purchase with us at Durden we are preparing your order for shipment with lots of love and care we will let you know when it is shipped then you have all the order details and you know generic you know email stuff so the order and all that but you can see you can really make a amazing customized email well and you can also go on ahead and do this in another fashion so if you go into your Shopify store go into your apps and click on apps and sales you can go into the Shopify App Store so you have confirmation email if you just search for that you have email marketing enhancers you have orderly emails so you can click on orderly emails I've used this it's a good template Builder or you know a good way to uh you know improve upon your emails so you can click on add app over here I do recommend this app it's pretty good but usually all confirmation emails are not that big of a deal for a customer I don't like to spend extra time setting up you know unnecessary applications you could say for order confirmations simply because I find that a basic email works just fine as long as you have added some personable lines and a good logo and you follow the color scheme of your brand I don't think I need to change it but if you want you can integrate orderly emails then I'm just going to pin this to my navigation click on choose email theme and you can see they have a bunch of different themes that you can pick out from so you have the venue themes you have a bunch of different order confirmation themes let's say I want to continue with this one I can click on this and now you can choose to subscribe to any of these email uh templates they are usually for a very low price and you can get a discount as well it's going to cost you you know however many emails you want to set it costs around 50 to 90 dollars depending on the email template that you get so that was it for today I hope you guys found this video helpful make sure to like this video And subscribe to the YouTube channel and make sure to also share this video with your friends and family so I hope this was helpful enough for you and make sure that you do leave a comment down below if I missed out on anything and if there is anything you would like to add and I I will catch you guys in the next video