eSignature
Secure electronic signing with signing fields, in-person signing support, and mobile-friendly signing optimized for compliance workflows in the U.S.
Choosing between signNow and Close CRM matters when administrators must balance signature compliance, per-user costs, and integration with existing document workflows, especially in regulated U.S. environments.
Responsible for tenant-wide configuration, template management, SSO setup, and retention policies. They manage user provisioning, audit exports, and coordinate with legal or IT teams for compliance and breach response procedures.
Handles day-to-day sending, template creation, and monitoring of signature status. They maintain sender queues, troubleshoot delivery issues, and ensure completed documents are archived according to policy.
This comparison is aimed at administrators, compliance officers, and procurement teams deciding between a focused eSignature solution and a CRM with basic signing features.
Use this information to align tool selection with administrative priorities: minimize risks around signature validity and retention, control per-user costs, and choose the platform that best fits your document workflows and compliance obligations.
Secure electronic signing with signing fields, in-person signing support, and mobile-friendly signing optimized for compliance workflows in the U.S.
Create reusable templates with merge fields and role-based placeholders to reduce repetitive setup for contracts and administrative forms.
Send the same document to many recipients with individualized fields and tracking to support payroll, notices, and mass acknowledgements.
Connectors for common storage and productivity apps to embed signing in existing admin workflows and minimize manual file transfers.
Built-in, tamper-evident audit logs that record signing events, IP addresses, and timestamps for legal and compliance needs.
REST APIs for automating document generation, sending, and status checks as part of back-office systems and custom admin tools.
Native add-ons or integrations let administrators send and sign directly from Google Docs and Drive, with field mapping and status updates retained.
Two-way or one-way connections that sync contacts and document status to Close CRM or other CRMs to reduce duplicate data entry.
Automatic saving and retrieval of signed documents to cloud storage locations with consistent folder structures and naming rules for retention.
Template libraries that support role-based fields, data merge from CSV or CRM, and version control to streamline repeated administrative documents.
| Setting Name | Default Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Default Signing Order | Sequential |
| Template Library Access | Shared |
| SSO Enforcement | Enabled |
| Document Retention Period | 7 years |
signNow and Close CRM both support modern browsers and common mobile platforms, but administrators should confirm specific app availability and browser versions before rollout.
Ensure administrative endpoints use managed devices and corporate SSO where available; check mobile app policies for data retention, remote wipe, and compatibility with enterprise MDM solutions to align with organizational security controls.
A hospital system used signNow to collect patient intake consents securely and to maintain HIPAA-capable audit trails
Leading to improved record accessibility and clearer audit responses.
An HR team integrated signNow templates into its onboarding portal for offer letters and tax forms
Resulting in predictable document retention and faster new-hire processing.
| Criteria for comparison | signNow (Recommended) | Close CRM | DocuSign |
|---|---|---|---|
| Availability of core eSignature features | Limited | ||
| Bulk sending to many recipients | |||
| Native document template library | Limited | ||
| Built-in audit trail with tamper evidence | Partial |
30 to 90 days
3 to 7 years
7 years
6 years minimum
Indefinite or as legally required
| Plan and pricing overview | signNow (Recommended) | Close CRM | DocuSign | Adobe Acrobat Sign | Dropbox Sign |
|---|---|---|---|---|---|
| Starting price (per user/month) | Starts at $8 per user/month (annual) | Starts at $29 per user/month | Starts at $10 per month (individual) | Starts at $9.99 per month (individual) | Starts at $15 per user/month |
| Admin features included | Templates, Bulk Send, Audit Trail | CRM contacts, emailing, sequences | Templates, reminders, audit trail | Integration with Adobe apps, templates | API access, templates, storage |
| Best for | Document-centric admin and compliance | Sales teams and pipeline management | Broad eSignature use across teams | Organizations using Adobe ecosystem | Simple signing workflows and storage |
| Enterprise options and SSO | Enterprise plans with SSO and advanced controls | Enterprise-grade plans available | Enterprise plans with advanced controls | Enterprise and business plans with SSO | Business plans with SSO options |
| API and developer access | Available with API plans and SDKs | API access for CRM automation | Developer APIs and extensive SDKs | APIs available via Acrobat Sign | Developer API available |