Streamline Your Towing Invoices for Public Relations

Towing invoices for Public Relations

tonight NBC 5 responds predatory towing a notorious problem with a long history here in Chicago tonight we meet drivers who fought back and proved that their cars should not have been towed so why did they still have to pay Lisa Parker has our ongoing series at this point I'm like are you going to die over this Jamal Harvey is recalling what happened to him last October when he says a Lincoln towing truck took his car illegally Jamal was right there before his car was hooked and by law Lincoln Towing should have dropped it but surveillance video we obtained shows they didn't I was like you can't tow my car yet Towing my car illegally despite his pleas that Tower kept going a passenger in the tow truck even pointed a gun at Jamal during the whole ordeal ing to Chicago Police you just can't go around in a wild wild west pulling guns on people passenger both hands outside the vehicle CPD was called in that tow truck passenger was arrested despite all of this Jamal still had to pay 218 bucks to get his car back he hoped State Regulators would have his back and force the company to issue a refund we can get this handled through the law that's why we have a a law and a police force to enforce these laws that force is the Illinois Commerce Commission which regulates the towing industry its investigation of Jamal's complaint found Lincoln Towing did violate several laws including relocating a vehicle when the driver is present if found guilty Lincoln Towing would have to pay up to fifteen hundred dollars in state fines and refund your Mall's 200 bucks months later Jamal still hasn't seen a dime it was all a money scheme a lack of Towing enforcement similar to another nbc5 response report I came out an hour and 15 minutes later I thought my car was stolen last year we covered Gianna boykin's story her car towed from this Hyde Park lot she was here inside an authorized business while feet away her car was towed by rokitis Towing she too paid the 218 dollar fee to get her car back after nbc5 responds revealed proof Gianna should not have been towed the ICC then sided with her all I have to say is I'm not guilty of this yet despite the fact neither should have been towed and Regulators backed them up on that there's a good chance Gianna Andrew Mall will never see a penny of their money refunded and that is thanks to the way Illinois Law is written even though a refund was requested in order for State Regulators to require a tow company issue that refund violations must be proven at a hearing before an administrative law judge which tow companies can bypass simply by paying a fine no hearing no refund required all in line with State rules in Gianna's case rokitis paid a 100 fine thus avoiding her 218 refund fines were recently increased ing to the ICC in Jamal's case Lincoln Towing faces penalties up to fifteen hundred dollars if they pay that they don't then have to pay him his tow fees adding more insult to an episode that cost this driver much more than money it's just really been frustrating and we're trying to come to some kind of head on just taking people cars illegally despite that increase in the fines the ICC confirms that refunds to drivers are still voluntary unless a formal hearing occurs neither tow company mentioned in this report responded to our multiple requests for comment Lisa Parker NBC 5 responds