Discover a Written Invoice Example for Facilities that Simplifies Your Billing Process

Written invoice example for Facilities

hello i'm dr basil considine i'm here from the ac online writing center and today we're going to be talking about writing and defending a patient's bill of rights now patients bill of rights have been around in the united states for 50 something years in different shapes and forms but they gained a special currency a special prominence when they were codified into law at least in part by the passage of the affordable care act and the implementation of certain provisions and since then they become an important way of medical organizations and other public health serving things to convey attitudes expectations and responsibilities so let's talk about what those are because where we're in the semester we're just going to dive straight in and i will simply point out that we do have on our webinar page this tab guide where you can see all the course tie-ins with your specific program so if you're taking the apco course sequence take a look and see what we have for your class you'll see me using the ap a course paper template listed on this slide and with that our main objectives today we're going to first look at the patient bill of rights genre we're going to look specifically about this assignment for apco 422 the patient's bill of rights assignment talk about how to cite key sources do a little review of some relevant regulatory code and finish with the discussion on outlining and drafting so patients bills of rights as i mentioned earlier these have been around for a good long time the first major one is usually said to have been passed in 1950 or implemented in 1950 but the understanding the concepts that the physician or the medical organization has responsibilities is very very old just think back to the hippocratic oath do no harm now the codification reached a special intensity of special need and special importance in the last decade or so as parts of the affordable health care act were implemented in the united states requiring that these be spelled out and communicated and in many cases they need to be updated as different regulations continue to be added implemented interpreted etc so if we look at what a patient bill of rights is let's take a look at what one health care organization so this is navison which is a fairly large provider and they say oh that their patients bill of rights was created to try and reach three major goals first to help patients feel more confident to stress the importance of the strong relationship between patients and their healthcare providers and to stress the key role patients play in staying healthy now each of these points is elaborated to a different extent but if we look at this this is kind of spelling out a philosophical approach and a basis for dialogue so if it if we break down number one okay assure that the health care system is fair and works to meet patients needs so that's one of those things that suggests that you know if there's a bureaucratic block that's not the patient's fault okay what should you do in that case and lean on the side of meeting patients needs i give patients a way to address any problems they may have yes knowing how to resolve a problem is often more important than the existence of the problem itself because the problem could be very cursory or it could be a very obstructionist if you don't know how to proceed encourage patients to take an active role in staying or getting healthy yes uh knowing what you can ask for what it you can get what you're entitled to not entitled in the arrogant you know yelling at people way but like hey i'm a human being i deserve these things you've agreed that when i deserve these things could i get them please and uh to improve the importance of that relationship to bring out that relationship between patients and healthcare providers so many studies have found that when people trust their doctor their nurse whoever their primary care provider is they listen to and follow the advice and instructions much better and then laying out the rights and responsibilities not just the patients health care providers insurance plans in some cases uh so it's all important stuff and if we understand and agree on those it makes many things potentially easier let's take another look this is coming from the american cancer society they explain the purpose of a patient's bill of rights as being designed to empower people to take an active role in improving their health including making informed decisions now this might seem a odd inclusion but for many years and in some parts of the world still it is a common practice to withhold information uh the classic example if you watch movies from the 1950s and 1960s oh you have a terminal degree sorry you have a terminal disease uh but we're not going to tell you we might tell your spouse but we're not going to tell you that you're going to die and nowadays in the united states we're like uh well they kind of deserve to know but this is again spelling out expectations that oh yes you are empowered to make an informed decision which means that there's certain things you have the right to ask and to be told and everything and to specify in advance like end-of-life care strengthen the relationships that patients have with their health care providers yep as we discussed earlier that's very important and patience rights with insurance companies and other things involving payment yes that is the source of so much stress so much drama so much unfortunately yelling so these are all things that are that can go into why you would want to have a patient bill of rights besides legal obligation and that are very helpful to have as a framework for conversation so with that let us take a look at this specific assignment from apco 422 so this is coming from the ethical implications of healthcare policies and regulation course now the assignment description begins with a preamble asking you to reflect upon a patient's rights and responsibilities while receiving healthcare services and we have some reading and the acknowledgement that oh there is not actually a universal patient bill of rights that is accepted around the world or even all around the united states there are some things that kind of approach it but nothing that's exhaustive so your assignment is to create a patient bill of rights that includes at least 10 and you can use examples that you've uh you you can't sorry you are not prohibited from including something just because it's listed existing one but if you are taking it from another thing uh acknowledge your source there's includes citations or descriptions of that oh this is derived from this thing and so you're not only writing the list of rights but also the paper justifying it summarizing why you made these choices and this should be 300 to 500 words so it's a little bit over one page to two pages is plus the cover sheet the reference list and you should have at least three scholarly resources if we look at the rubric it looks like a lot of information but that actually distills pretty well into these four points so did you create a bill of rights and had at least 10 rights in them and uh that you've included ted if you have eight you're not going to get full credit that you have of reasoning justifying these inclusion and that it's well written within the parameters has all these components so most of this is have you written those ten rights and justified it and the rest is okay is it decently well polished and clear communication and apa style and all that stuff so let's talk about the sources because it does mention that you need at least three references well if we look at the readings for week two we have of course the main course text law and ethics for health professionals coming back which you can cite us did before we have this article here now pnt some journals have a abbreviation that's used commonly a but the full name is actually spelled out this is one of those cases the journal is named pharmacy and therapeutics a peer-reviewed journal for formulary management which is a bit of a mouthful but the only place you need to have that is in the references list everywhere else it's going to be just author date so not a big deal that pdf from the perspective is just a course handout it's not not a published document the texas administrative code so if you are not familiar with this if you turn to page 355 in the apa 7th manual you'll see the guidelines for it but if you want to cite the specific administrative code then here's the reference information and here's how to cite it if you want to cite this what are my healthcare rights and responsibilities that is a web page with a date on it the data is down at the bottom and it's published by the us department of health and human services which claims corporate authorship hence it's listed as the author there and that would be cited like that now if you are going to be using this a lot you might introduce an abbreviation for that but that's not required so that uh texas code that we looked at here that is actually well worth looking at for a couple reasons because this includes uh detailed description of patient rights and if you count it up you happen to have a count that is uh quite close to what this assignment is asking you to do so if you are looking for a patient bill of rights it's helpful to start with the question of well what does your legal jurisdiction require like what what does the law say you must have and then see what you have left over are there additional things you want to state are the additional things that you believe must be included or should be included but start from the uh yes we are legally required and you'll see that this is coming from health services hospital licensing operational requirements uh yeah that sounds like something that you really really do want to have in your bill of rights so it doesn't need to be in the same level of detail or the exact wording that is here no this is written for legal code you might choose to make your wording more customer friendly or more patient friendly because you know lawyers tend to think a little different than doctors and doctors tend to think a little different than patients and who is this for if if the patient bill of rights it should be accessible to the patients so there are all these different uh rights enumerated here that should be included and you'll see on this one there's a note the hospital patient's bill of rights should be prominently inconspicuously posted for display in a public area that is readily available and if we look at this uh that tells us that something about the usability because if it's a huge long piece of text then prominently conspicuously posted uh word volvet is not going to be helpful so there's certainly a value to having this be concise and you can look at that more let's go ahead and head over to drafting so grab a copy of the ap course paper template so i have here a copy of our ap course paper template and i've just started filling in the title here you can fill in all the rest of the information but let's start by looking at what we're being asked to do here so i'm going to just take out all this placeholder text i'm going to take out the placeholder references these are just to show you the formatting [Music] all right now i'm going to start by copying and pasting the assignment instructions so looking at this we have the instructions and it's written in paragraph format and what i want to do is have a task list a list of what goes where so i'm going to reformat this and first off i'm just going to italicize it so i can see this is from the instructions not something i'm adding first so first off i'm going to add my introduction and then here we have right now essentially three tasks introduce what we're writing about create the bill of rights and write the paper summarizing the right so let's check that rubric and make sure we've got everything and we have okay created the patient bill of rights and explains the reasoning yep that's basically it okay so let's go back so how would you introduce this well i'm going to suggest that if since there's no universal patient bill of rights tell us what you're writing for so that could be geographic context could be an institution i'm going to pick one at a hospital that many of my students have worked at so i have as my introduction so far the proposed patient bill of rights was designed for the texas institute for robotic surgery at medical city trs a small medical provider specializing in minimally invasive surgery in the dallas-fort worth metroplex in texas so i've specified an institution and a geographical area and the state that's regulating this are you required to have all this no but it's a helpful way of orienting the reader and to lead into justifying why i'm going to have these things here now i could give another sentence or two of history about this or you know patient size or special things that might involve this and so i'm just going to give myself some notes there to add that and then i'm going to list here and here i'm going to just start uh filling things in so you need to have at least 10 so i've created 10 spaces here and then you can add them as you see fit let's say that i've add this the patient has a right to be informed in advance of all anticipated charges now again there are many different reasons why you might structure patient bill of rights to have one thing before another but at this stage you're just trying to make sure you have at least ten and then you can always reorganize them by dragging these around later as you can see me do here so that is a relatively easy reorganization to do but start with getting your list there and once you have 10 now you can start looking at what's the justification for those and once you end up at the final order then you can start moving down here and plugging in oh i write number one was selected because of x so if i'm referring to the legal obligations i can cite that now one of the things on this slide is we have the third from the bottom in this list a hospital she'll have in place a mechanism to ascertain the existence of and is appropriate assist in the development of advanced directives so let's say i want to codify something from that okay so i'm going to be using this it is specified in the texas administrative code and so okay let's make sure we cite that and let's say this ends up being right number eight patient has a right to specify an advanced directive on let's say end of life care okay now the exact wording that's not important here but okay we have right number eight here right number eight is uh derived from the a requirement in the texas administrative code so i have my explanation for that specific right and i can expand on it but for now i'm just outlining so i've got the basics there all right i'm going to be referring to this so of course i have it here can i be more specific about citing that specific language yes is it required no just citing this specific rule is enough because there's a lot of stuff in that rule and given the length only 300 to 500 words you're probably not going to be doing much with quotations that would eat up your space fairly quickly so if you are numbering them and you organize it be into your priority before you start working on the justifications here then you'll won't have to go back and renumber them all the time so there's a certain logical order of doing that now you can also leave yourself placeholders here about which is the relevant thing that can be as simple as having that or just the texas administrative code in this case so that's a reminder that when you go down to start filling it in in the explanatory section that you have all your notes ready so there we have it we have a relatively concise assignment you're supposed to create a list of 10 patient rights to be codified into a bill organize them into a clear logical order and then justify why these ones has to be at least 10 can be a little bit over but you know start with 10 and then see what space or if there are any conspicuous absences left that you want to address make sure to introduce the organization or context for the patient bill of rights because if you are say writing a pill a patient bill of rights for another country there may be different concerns and if you're doing it in your particular state and i would recommend doing it for a state that you no and plan to work in because that will be most efficacious the most helpful for your future endeavors and that concludes our webinar for today if you have any questions feel free to send us an email at onlinewritingcenter asu.edu sign up for an appointment do you get feedback on a draft or visit the writing center website