Scope of Services
List services in detail (maintenance, accounting, collections, vendor management, emergency response) and state any excluded services to prevent scope creep.
A clear, written management agreement establishes roles and accountability, reduces disputes, enables consistent budgeting and vendor oversight, secures insurance and indemnity protections, and documents authority for assessments and collections in line with governing documents.
Typical participants include the condominium board, the selected management company, and sometimes legal counsel or an outside accountant.
Final execution usually requires signature by the board president or an authorized officer and an authorized representative of the management firm.
List services in detail (maintenance, accounting, collections, vendor management, emergency response) and state any excluded services to prevent scope creep.
Specify start and end dates, renewal mechanics, required notice periods, cure opportunities, and termination for convenience or cause with related fees.
Detail management fees, fee formulas, reimbursable expenses, billing frequency, late payment interest, and how fee changes are approved.
Require manager insurance (general liability, professional liability, workers' comp) and mutual indemnification language to allocate risk and defend claims.
Define delegated authority (contract thresholds, emergency spending limits, vendor selection) and actions needing board approval.
Mandate regular financial reports, meeting minutes handling, access to records, audit rights, and retention standards aligned with legal requirements.
| Field | Configuration |
|---|---|
| Signature Type | Electronic signature with audit trail and timestamp |
| Authentication | Email link plus optional SMS code or ID verification |
| Routing Order | Sequential or parallel signing based on board authorization |
| Retention | Store signed PDF plus audit report for statutory retention period |
Ensure your chosen eSignature platform supports required formats, authentication, and compliance standards before executing.
Verify platform encryption, access controls, audit trails, and where necessary obtain a BAA for HIPAA-covered entities; keep copies in secure storage per retention rules.
Allow 2–6 weeks for drafting, notice, and board vote
Expect 7–30 days for vendor transfers and account setup
Can be completed same day if parties are available
Deliver to owners and file in records within 7 days
Allow 14–30 days to confirm insurance and notify vendors
Draft and circulate a proposed agreement for review.
Discuss and approve terms at a properly noticed meeting.
Signatures obtained and originals stored.
Manager begins delivering services and submitting reports.
The board president or another authorized officer signs on behalf of the association, confirming board approval and delegation of authority; ensure the officer's authority is documented in meeting minutes or a corporate resolution.
An authorized manager or company officer signs to accept the terms, obligate the management firm to provide insurance and services, and to confirm authority to bind the firm to contract terms.
A 200-unit high-rise engaged a management firm to centralize vendor contracts and collections, reducing delinquency rates by streamlining billing and enforcement procedures.
A 20-unit condo association hired a manager for day-to-day operations and emergency response to avoid volunteer burnout.
| Document Type | Notarization Needed | Typical Parties | Common Use |
|---|---|---|---|
| Condo Management Agreement | usually no | association & manager | ongoing property operations |
| HOA Management Agreement | usually no | hoa & manager | community rule enforcement |
| Leasing Management Agreement | sometimes | owner & property manager | tenant leasing and rent collection |
| Professional Services Agreement | association & contractor | one-off professional engagements |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies | Varies | Varies |