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Confidentiality Agreement

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Customer Confidentiality Agreement

This Confidentiality Agreement (the Agreement) is made on the , between , a corporation organized and existing under the laws of the state of , with its principal office located at , referred to herein as Company, and , a corporation organized and existing under the laws of the state of , with its principal office located at , referred to herein as Customer.

For and in consideration of the mutual covenants contained in this Agreement, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

1. Functional Documentation

In order to provide Customer an opportunity to review the Company's System (the System) as a potential system for automation of its functions, the Company will deliver substantial functional documentation including a functional overview, screen layouts, report layouts and other associated documentation.

2. Confidential Information

Company considers these materials to be confidential and proprietary. Therefore, as a prerequisite to delivery, the Customer acknowledges the following:

A. The materials will be retained on Customer’s premises at the above address, and will not be moved without the express written consent of Company,

B. Customer will use reasonable means, not less than that used to protect its own proprietary information, to safeguard the materials;

C. Customer will not show or otherwise disclose any portion of the materials or their contents to any one other than its employees in connection with its review of the System as a potential system for automation of its functions; in particular, it will not show or otherwise disclose the contents to independent contractors or consultants;

D. Customer will make no copies of the materials, and

E. Customer will return all materials upon the completion of its review, or promptly upon the Company's written request.

3. Severability

The invalidity of any portion of this Agreement will not and shall not be deemed to affect the validity of any other provision. If any provision of this Agreement is held to be invalid, the parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both parties subsequent to the expungement of the invalid provision.

4. No Waiver

The failure of either party to this Agreement to insist upon the performance of any of the terms and conditions of this Agreement, or the waiver of any breach of any of the terms and conditions of this Agreement, shall not be construed as subsequently waiving any such terms and conditions, but the same shall continue and remain in full force and effect as if no such forbearance or waiver had occurred.

5. Governing Law

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of .

6. Notices

Unless provided herein to the contrary, any notice provided for or concerning this Agreement shall be in writing and shall be deemed sufficiently given when sent by certified or registered mail if sent to the respective address of each party as set forth at the beginning of this Agreement.

7. Mandatory Arbitration

Any dispute under this Agreement shall be required to be resolved by binding arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each party shall select one arbitrator and both arbitrators shall then select a third. The third arbitrator so selected shall arbitrate said dispute. The arbitration shall be governed by the rules of the American Arbitration Association then in force and effect.

8. Entire Agreement

This Agreement shall constitute the entire agreement between the parties and any prior understanding or representation of any kind preceding the date of this Agreement shall not be binding upon either party except to the extent incorporated in this Agreement.

9. Modification of Agreement

Any modification of this Agreement or additional obligation assumed by either party in connection with this Agreement shall be binding only if placed in writing and signed by each party or an authorized representative of each party.

10. Counterparts

This Agreement may be executed in any number of counterparts, each of which shall be deemed to be an original, but all of which together shall constitute but one and the same instrument.

11. Compliance with Laws

In performing under this Agreement, all applicable governmental laws, regulations, orders, and other rules of duly-constituted authority will be followed and complied with in all respects by both parties.

WITNESS our signatures as of the day and date first above stated.

 

(Name of Customer)

 

(Name of Company)

By:

By:

Enter text✕

What a Confidentiality Agreement Is and when it applies

A Confidentiality Agreement (commonly called an NDA) is a contract that obligates one or more parties to keep specified information private. NDAs define what information is confidential, set permitted uses, and establish the time period for confidentiality. They allocate remedies for breaches and may specify governing law and dispute resolution. Businesses, contractors, investors, and service providers use NDAs to protect trade secrets, proprietary data, client lists, and other non-public information before or during collaborations, negotiations, employment, or vendor relationships.

Why a Confidentiality Agreement matters for commercial relationships

A clear Confidentiality Agreement reduces misunderstanding about sensitive data, creates enforceable obligations, and preserves trade secret protection. It clarifies permitted disclosures, defines exceptions, and helps ensure consistent handling of confidential records under applicable state law and federal frameworks such as ESIGN and UETA.

Why a Confidentiality Agreement matters for commercial relationships

Typical parties who create or sign a Confidentiality Agreement

Confidentiality Agreements are used across business functions and organizational sizes; the following lists common signers and contexts.

  • Startups and founders sharing investor materials or prototypes for fundraising or partnership discussions.
  • Employers and contractors exchanging non-public business processes, client lists, or source code during engagements.
  • Service providers and vendors receiving proprietary data to perform work or provide consulting services.

Choose the NDA variant and signatory structure that matches the relationship (one-way, mutual, or employee-specific) and the jurisdiction that will govern enforcement.

Who can sign and bind an organization

Company Officer

A duly authorized officer (CEO, COO, CFO) may sign on behalf of a corporation when corporate bylaws or an authorization resolution permit. Confirm corporate authority to avoid later challenges to enforceability.

Authorized Agent

A named manager, partner, or person with written delegation may sign for an LLC or small business. The document should identify the signer, the entity they represent, and the signer's authority.

Core elements a professional Confidentiality Agreement should include

A well-drafted NDA sets clear boundaries and remedies while remaining practical to execute. Include precise definitions, scope limits, duration, permitted disclosures, obligations, exclusions, and dispute resolution provisions.

Definition of Confidential Information

Describe covered materials with specificity (documents, data, code, business plans). Exclude obvious public domain information and information independently developed by the recipient.

Purpose and Use Limitation

State the permitted purpose(s) for receiving confidential information and prohibit use beyond those purposes to avoid vague or unenforceable terms.

Term and Survival

Specify an effective date, a confidentiality term, and survival clauses for obligations after termination, including return or destruction of materials.

Recipient Obligations

Require reasonable care to protect information, limit internal access, and mandate notification of unauthorized disclosures or subpoenas.

Exclusions and Exceptions

List standard exceptions such as public information, independent development, and compelled disclosure with required notice procedures.

Remedies and Governing Law

Include injunctive relief, liquidated damages if appropriate, indemnity language, and a chosen governing state to reduce jurisdictional uncertainty.

Step-by-step: completing a Confidentiality Agreement

Follow these sequential actions to finish a simple mutual or one-way NDA correctly.

  • 01
    Prepare: Choose one-way or mutual form and confirm parties and purpose.
  • 02
    Define Scope: Describe confidential categories and specific exclusions in plain language.
  • 03
    Set Term: Decide duration and survival of obligations after termination.
  • 04
    Sign: Collect authorized signatures and dates from all parties.

How to customize and deploy the NDA in an e-sign workflow

Map required fields and authentication steps before sending to signers to ensure accurate execution and auditability.

Field Configuration
Signature Block Role-based signature, date field, optional initials per page
Effective Date Field Auto-fill or require manual MM/DD/YYYY entry
Confidentiality Term Field Drop-down for years or event-based selector
Authentication Email verification or SMS code for signer identity

Where to send or file the completed Confidentiality Agreement

After signing, route and store copies to ensure compliance and quick retrieval for future disputes or audits.

  • Primary Recipient: Send fully executed PDF to each party for their records.
  • Corporate Records: Store a copy in the company contract repository or legal drive.
  • Project Folder: Attach the executed NDA to the related project or client folder.
  • Legal Counsel: Provide counsel with copies when advice or enforcement may be needed.

Digital signing and distribution considerations

Choose a platform that supports audit trails, secure storage, and required authentication for your transaction.

  • Document Formats: PDF and DOCX are widely supported for signed output
  • Authentication Options: Email, SMS, KBA, or advanced signer verification
  • Integrations: Connects with CRMs and cloud storage for automatic archiving

Ensure the chosen platform supports ESIGN/UETA compliance, provides an exportable audit trail, and meets any industry-specific security needs such as HIPAA or 21 CFR Part 11.

Timing considerations and common scheduling points

Understand effective dates, review windows, and retention triggers to align confidentiality obligations with project timelines and legal holds.

Effective Date Entry:

Date when confidentiality obligations begin; enter as MM/DD/YYYY

Review Period:

Allow at least 3–5 business days for legal review before signing

Term Expiration:

Note the end of the confidentiality period to trigger record handling

Post-Term Actions:

Return or destroy materials per agreement within specified days

Audit Availability:

Maintain executed copies readily accessible for audits or disputes

Common mistakes to avoid when preparing an NDA

  • Vague scope language that describes confidentiality as 'all information' instead of listing specific categories and examples.
  • Using an indefinite or excessively long term that conflicts with trade secret strategy or statutory limits and invites challenge.
  • Failing to confirm the signer's authority, which can render the agreement unenforceable against the purported entity.
  • Neglecting to require return or destruction of materials, leaving sensitive information in uncontrolled systems after the relationship ends.

Legal and practical risks of an incorrect or incomplete NDA

Enforceability Risk: Ambiguous terms may lead courts to refuse injunctions
Loss of Trade Secrets: Improper protection can disqualify information from trade secret status
Monetary Exposure: Breach can trigger damages, indemnity claims, or attorney fees
Discovery Obligations: Subjects may be required to produce confidential materials in litigation
Regulatory Noncompliance: Healthcare or financial data mishandling can raise HIPAA or FTC issues
Operational Disruption: Leaked IP may harm competitive position and contracts

Real-world examples of Confidentiality Agreement use

The following examples show how NDAs are used in different organizational contexts to protect sensitive information.

Startup Fundraising

A founder shares a product demo under a mutual NDA with an investor to protect trade secrets.

  • The investor agrees to review materials for due diligence.
  • The NDA limits disclosures, sets a one-year confidentiality term, and requires return of all materials after the review period to preserve the startup's IP.

Vendor Onboarding

A healthcare provider requires vendors to sign an NDA and a HIPAA BAA before accessing PHI.

  • The vendor accepts restricted use and security obligations.
  • The combined agreements define permitted PHI handling, breach notification timelines, and a six-year retention standard for auditability under HIPAA rules.

Practical tips for drafting and managing NDAs

Follow these best practices to improve enforceability and operational clarity while minimizing negotiation friction.

Be specific about scope
Define confidential categories and provide concrete examples. Narrow scope avoids later disputes and helps courts enforce reasonable protections.
Limit duration reasonably
Select a term that aligns with the value of the information and trade secret strategy; indefinite terms are more likely to be scrutinized.
Include return/destruction steps
Require prompt return or certification of destruction at termination to limit residual exposure and clarify compliance procedures.
Log and centralize executed NDAs
Maintain a single repository with signed copies, version history, and access controls to enable quick retrieval for audits or legal matters.

Key milestones from negotiation to archival

Use these sequential milestones to track an NDA from drafting through storage and potential termination.

01

Drafting

Prepare initial version and identify negotiable vs non-negotiable clauses

02

Review

Allow legal and business review; document requested changes

03

Execution

Collect authorized signatures and confirm effective date

04

Archival

Store executed copy in records repository and set retention reminders

How a Confidentiality Agreement compares with related documents

NDAs overlap with other contract types but serve distinct purposes; compare core differences below.

Document Type Primary Purpose Typical Use Case
Confidentiality Agreement protect information early-stage discussions, vendor onboarding
Employment Agreement define employment terms includes duties and compensation
Noncompete Agreement limit competition restricts post-employment activities
Work-for-Hire / IP Assignment assign ip rights transfers copyright from creator to company

Typical eSignature vendor pricing and capabilities to consider

Compare starter pricing, trial availability, bulk-send capability, audit trail, HIPAA compliance, and envelope limits when selecting an eSignature provider.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes (premium tier) Yes Yes Yes Varies
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Frequently asked questions about Confidentiality Agreements

Answers to common execution and enforceability questions that arise when preparing or signing an NDA.


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