Shipper and Consignee
Full legal names, addresses, and contact details for both parties to establish responsibilities and enable customs contact and delivery coordination.
Accurate commercial invoices reduce customs delays, lower the risk of penalties, and ensure correct duty and tax assessment. Clear invoices protect supply-chain timing and provide documentation needed for audits, insurance claims, and import compliance obligations.
Accurate completion by the responsible party avoids release delays and downstream compliance issues for all stakeholders.
| Field | Configuration |
|---|---|
| Auto-fill shipper | Map account profile to populate exporter fields automatically. |
| HS code lookup | Enable dropdown or integrated tariff lookup to reduce classification errors. |
| Template locking | Lock critical fields (currency, Incoterms) to prevent accidental edits. |
| Audit trail | Capture timestamps and user IDs on every save and signature. |
Verify integrations with shipping systems and ensure signed invoices retain an unalterable audit trail for customs audits and carrier records.
Invoice completed and attached at booking to avoid processing delay.
Submit entry documents as required by destination customs before arrival.
Keep records per federal standards (see retention timeline).
File carrier or customs claims promptly to preserve remedies.
Review state rules if sale affects state filing obligations.
Create invoice and verify HS codes and values before tendering.
Carrier receives invoice data to prepare customs entry.
Customs inspects, values, and applies duties or requires corrections.
Customs release leads to final delivery and invoicing settlement.
Check destination rules for notarization, legalization, or consularization.
Have an authorized signatory notarize the invoice as required.
Use RON where accepted to complete notarization remotely.
Obtain apostille or consular legalization for countries requiring it.
Translate into the destination language when required.
Include any origin or inspection certificates with the invoice.
Provide notarized/legalized documents to your customs broker.
Keep originals and electronic copies for retention periods.
Full legal names, addresses, and contact details for both parties to establish responsibilities and enable customs contact and delivery coordination.
Individual descriptions, HS tariff codes, quantities, unit values, and total values for each item to allow accurate tariff classification and duty calculation.
Declare the country where each good was produced; origin affects duty rates, trade agreement eligibility, and customs controls.
Specify Incoterms or equivalent terms (e.g., DDP, FOB) to clarify which party pays duties, taxes, and insurance during transit.
State the currency and payment terms to ensure consistent valuation and avoid discrepancies during customs valuation and accounting.
Include authorized signature, date, and any required certifications (e.g., origin, exporter declarations) to validate the declaration for customs.
Export as a signed PDF with embedded audit trail and timestamps; PDF preserves layout and is widely accepted by carriers and customs authorities for electronic submission.
Use PDF/A for long-term archival to ensure file fidelity and text searchability during record retention and audit processes.
Retain an editable DOCX master for template updates and version control, but submit non-editable signed formats to customs and carriers.
Use high-quality TIFF/JPEG only when required by a customs authority or consular office that does not accept PDFs; retain originals and metadata.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Kodi-Marie Evans, Director of NetSuite Operations at Xerox, used integrations to automate signatures and invoices
Brian Fitzgibbons, COO at Optica Ventures LLC, streamlined customer-facing invoices and signatures
Clear role responsibilities and standardized processes reduce bottlenecks and limit post-shipment remediation work.
An officer or employee with delegated authority (export manager, CFO, or operations lead) should sign or electronically sign invoices. The signer’s authority should be documented internally to support customs verification and potential audits.
When acting as agent, a licensed customs broker or freight forwarder may sign or certify the invoice on behalf of the exporter under a documented power of attorney; agency arrangements and scope should be retained for customs and legal review.