Patient Details
Full name, DOB, contact, medical record number, and demographic details so the laboratory can match specimens and deliver results correctly.
A properly completed form reduces specimen processing errors, speeds test turnaround, minimizes billing rejections, and protects patient privacy. It creates a clear legal and medical record that supports correct diagnosis, treatment continuity, and regulatory compliance under HIPAA.
Primary users include clinicians, medical assistants, and clinic staff who prepare orders; laboratories and billing teams receive and act on the form.
Clear role separation on the form reduces processing delays and supports auditability for clinical and billing reviews.
Full name, DOB, contact, medical record number, and demographic details so the laboratory can match specimens and deliver results correctly.
Short description of symptoms or diagnosis and ICD-10 code where available to support medical necessity and test selection.
Clear list of ordered tests, panels, and any required CPT or LOINC codes to ensure accurate lab processing and billing.
Specimen type, collection date/time, labeling requirements, transport temperature, and special handling notes to prevent specimen rejection.
Ordering clinician name, NPI, signature/date, and contact phone for critical result follow-up or clarifications.
Insurance payer, policy number, and billing party designation to prevent claim denials and route financial responsibility correctly.
| Field | Configuration |
|---|---|
| Template | Create reusable form template with locked fields |
| Recipient Authentication | Use email + optional SMS or KBA for provider validation |
| Conditional Fields | Show specimen instructions only for selected tests |
| Auto-Reminders | Send reminders for unsigned orders after 24 hours |
| Storage Location | Archive signed orders to EHR or secure cloud |
Use secure, HIPAA-compliant transport methods and platforms that preserve an audit trail for each order.
Ensure the chosen platform supports required formats (PDF, DOCX) and integrations (LIS/EHR) and produces retention-ready records.
Collect and ship within 24–72 hours depending on test stability
Same-day courier pickup commonly required by afternoon
Critical STAT tests returned within 1–4 hours
Most non-STAT tests complete in 24–72 hours
Submit claims within payer-specific timelines to avoid denials
Provider documents clinical indication and selects tests.
Specimen collected and labeled according to instructions.
Lab accessioning and testing performed per protocol.
Signed results returned to provider and filed in the medical record.
| Criteria | Outpatient Order | Inpatient Order |
|---|---|---|
| Provider Signature | required | required |
| Notarization | ||
| HIPAA Concern | high | high |
| Typical Turnaround | 24–72 hours | hours to days |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |