Establishing secure connection…Loading editor…Preparing document…

Provider Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

ANCHOR PROVIDER AGREEMENT

This agreement (the "Agreement") is made and entered into as of (the "Effective Date"), between ("Microsoft"), with offices at and (the "Company"), with offices at .

Microsoft and Company agree as follows:

SECTION 1. DEFINITIONS

"COMPANY LOGO" means the Company logo(s) and trademark(s) provided to Microsoft for use in connection with the Service.

"COPY" means a single email delivered to a specific Subscriber consisting of a reproduction (in whole or in part) of, and/or hypertext link to, a specific version of the Newsletter.

"IPRs" means trade secrets, patents, copyrights, trademarks, service marks, trade names, know-how, moral rights, rights of publicity and privacy, and similar rights of any type under the laws of any governmental authority, domestic or foreign, including all applications and registrations relating to any of the foregoing.

"NEWSLETTER" means the publication to be provided by Company to Microsoft, Copies of which will be distributed to Subscribers via the Service.

"REGISTRATION PAGES" means those web pages that are displayed to users of the U.S. English language Hotmail service in a manner to permit such users to register to receive the Copies and other third party content via the Service.

"SERVICE" means the WebCourier Service whereby a person registering or registered for a U.S. English language Hotmail email account may also register to receive generic third party content via the Hotmail service.

"SUBSCRIBER" means a Hotmail account that has consented to receiving the Newsletter.

SECTION 2. MICROSOFT OBLIGATIONS

2.1 Service. Microsoft will provide Company with placement on the first page of the Registration Pages consisting of Company or Newsletter name (at Company's option) and a link to the Company Logo and a text description of the Newsletter.

2.2 Providers. The Newsletters of not more than four (4) "Anchor Providers" and one (1) "Premier Provider" may be referenced in the Category.

2.3 Distribution. Subject to paragraph 3.1, Microsoft will deliver Copies to Subscribers according to such schedules as mutually agreed upon by Company and Microsoft.

2.4 Promotional Banners. Microsoft will provide Company with a monthly credit of promotional banners to be used in the Hotmail service.

2.5 Hotmail Promotion. Microsoft will use reasonable efforts to promote the Newsletter to new and current Hotmail users through Hotmail standard promotional vehicles.

SECTION 3. COMPANY OBLIGATIONS

3.1 Delivery and Specifications. Company will make the Newsletter available to Microsoft at a specified URL and on a delivery schedule agreed upon by the parties in writing.

3.2 License. Company hereby grants Microsoft a world-wide, non-exclusive, royalty-free license to use the Newsletter and Company Logo as described herein.

3.3 MSN Ad Buy. Prior to September 30, 1999, Company will purchase from Microsoft an aggregate of of advertising on Microsoft properties, at an average CPM rate of .

3.4 Limitations. The Newsletter may not contain, promote, market, advertise, distribute, offer to distribute, link to or otherwise be related to content that:

(a) promotes competing e-mail, newsletter and/or other communication products;

(b) is inappropriate, obscene, defamatory, libelous, slanderous, profane, indecent or unlawful;

(c) infringes or misappropriates third party IPRs;

(d) constitutes "hate speech";

(e) promotes or contains viruses, worms, corrupted files, cracks or other harmful materials;

(f) facilitates or promotes gambling, liquor, tobacco products or illicit drugs;

(g) facilitates, promotes or forwards illegal contests, pyramid schemes or chain letters; or

(h) otherwise restricts or inhibits any person's use or enjoyment of Hotmail or the Service.

3.5 Subscriber Information. All information regarding Subscribers collected through the Service constitutes Confidential Information of Microsoft.

3.6 Changes to Newsletter. Company will provide Microsoft with thirty (30) days' prior written notice of any material change to the nature or intended audience of the Newsletter.

SECTION 4. CONSIDERATION

4.1 Advance. Company will prepay Microsoft an advance of the fees set forth in paragraph 4.2 in an amount equal to (the "Advance").

4.2 Fee. Company will pay Microsoft the following fees as consideration for Microsoft distributing the Newsletter to Subscribers:

(a) for Newsletters scheduled to be distributed two (2) to seven (7) times per week, per Copy distributed to a Subscriber; and

(b) for Newsletters scheduled to be distributed one (1) time per week, per Copy distributed to a Subscriber.

4.3 Distribution Adjustment. Microsoft will compare the number of Copies actually distributed against the Advance paid for such quarter.

4.4 Invoice and Payment. Within thirty (30) days after the date of an invoice, Company will pay Microsoft all amounts owing pursuant to such invoice.

4.5 Reports. Microsoft will provide Company with monthly reports setting forth the number of Subscribers receiving Copies and the total number of Copies delivered per month.

4.6 Taxes. The fees, advances and other amounts owing to Microsoft pursuant to this Agreement do not include taxes or other governmental fees.

4.7 Audits. Company will have the right at Company's sole expense to audit such books of account, subject to the conditions stated herein.

SECTION 5. TERM AND TERMINATION

5.1 Term. This Agreement will be in effect for a period of twelve (12) months commencing upon the Effective Date.

5.2 Termination. Either party may immediately terminate this Agreement upon written notice if the other party breaches the Agreement in any material respect.

5.3 Microsoft Termination. Microsoft may terminate this Agreement upon thirty (30) days' prior written notice if Microsoft ceases to offer the Service.

5.4 Survival. This paragraph and Sections 4, 6, 7, 8, 9, and 10 shall survive any termination of this Agreement.

SECTION 6. REPRESENTATIONS AND WARRANTIES

6.1 Company represents and warrants that:

(a) Company has the full corporate rights, power and authority to enter into this Agreement.

(b) Company's execution and performance of this Agreement do not and will not violate any agreement or law.

(c) the Newsletter does not and will not violate any third party IPRs.

(d) the Newsletter does not and will not violate the limitations set forth in paragraph 3.4.

(e) it will not harvest or otherwise collect through the Service information about Subscribers without consent.

(f) it will not link the Service or Hotmail to unsolicited communication.

(g) it is a member in good standing of an industry recognized online privacy organization.

6.2 Microsoft represents and warrants to the Company that it has the full corporate rights, power and authority to enter into this Agreement.

6.3 WARRANTY DISCLAIMER. Except as expressly provided herein, the Service, Newsletter, Hotmail, and related materials are provided "as is".

SECTION 7. INDEMNIFICATION

7.1 Company will indemnify and hold harmless Microsoft against claims arising from misrepresentation, breach of warranty, or breach of covenant.

7.2 Microsoft will indemnify and hold harmless the Company against claims arising from misrepresentation, breach of warranty, or breach of covenant.

7.3 The indemnified party will provide prompt written notice and permit the indemnifying party to assume and control the defense.

SECTION 8. LIMITATION OF LIABILITY

8.1 Neither party shall be liable for indirect, incidental, consequential, special or exemplary damages, except as stated herein.

8.2 Neither party shall be liable to the other party for damages in excess of amounts actually paid and owing to Microsoft hereunder.

SECTION 9. CONFIDENTIALITY

The parties acknowledge and agree that the Microsoft Non-Disclosure Agreement dated as of applies to this Agreement as if fully set forth herein.

SECTION 10. GENERAL

10.1 Notices. Notices to Company and Microsoft shall be delivered to the addresses stated above.

10.2 Independent Contractor. Company is an independent contractor.

10.3 Governing Law. This Agreement will be governed by the laws of the State of Washington.

10.4 Assignment. Company may not assign, sub-license, transfer, encumber or otherwise dispose of this Agreement without Microsoft's prior written approval.

10.5 Headings. The section headings used in this Agreement are intended for convenience only.

10.6 Modification. This Agreement may not be modified except by a written agreement dated subsequent to the date of this Agreement.

10.7 Waiver. No waiver of any breach of this Agreement will constitute a waiver of any prior, concurrent or subsequent breach.

10.8 Severability. If any provision conflicts with governing law, the remaining terms will remain in full force and effect.

10.9 Counterparts. This Agreement may be executed in one or more counterparts.

10.10 Entire Agreement. Subject to Section 9, this Agreement constitutes the entire agreement between the parties.

The parties have caused this Agreement to be executed by their duly authorized representatives as of the date written above.

Microsoft

MICROSOFT CORPORATION

By

Name (Print)

Title

Date

Company

Name (Print)

Title

Date

Company's Federal Employer ID Number

EXHIBIT A. SPECIFICATIONS

A. Specifications for Anchor Providers

a. Company logo: 100x 30, 1.5K file size, gif, non-animated, non-clickable

b. Newsletter description: 215 Latin characters (including spaces) that briefly describes the newsletter

c. Company name: 20 characters

d. Promotional banners

i. 468x60, 12K file size, gif or jpeg

ii. At Microsoft discretion, Company must include Hotmail and/or WebCourier logo

iii. URL determined by Microsoft

iv. Banner must meet standard Microsoft guidelines

B. Hosting Schedule

a. Company will make the newsletter content available to Microsoft according to a schedule agreed upon by Microsoft and Company.

b. Company will run newsletter content through an HTML validator program to catch any errors before posting it for pickup.

c. Company will provide Microsoft with the URL of the newsletter content for Microsoft pick-up.

d. Company may not alter the newsletter content more than once each day.

C. Delivery Schedule

a. Microsoft will distribute the Newsletter to Subscribers according to the schedule agreed upon by Microsoft and Company.

NEWSLETTER TECHNICAL REQUIREMENTS

1. Code must be syntactically correct and resemble the following; tables are acceptable if needed.

2. No Relative Links.

3. Use NO JavaScript/DHTML.

4. Use the GET method instead of POST in Form tags.

5. Links may NOT open new browser windows.

6. Tags that are opened must be closed.

7. Suggestion: Code for a maximum resolution screen size of 800 x 600.

8. Setting Background Colors: use inline styles only; do not use body tags.

9. Variable Subject Lines: subject must begin with the newsletter name.

10. Content: maximum of 512 characters per line.

EXHIBIT B. MICROSOFT CORPORATION NON-DISCLOSURE AGREEMENT

This Agreement is made between MICROSOFT CORPORATION and Bolt.com and entered into this day of , 19 .

1. Confidential Information and Confidential Materials

2. Restrictions

3. Rights and Remedies

4. Miscellaneous

5. Suggestions and Feedback

Microsoft Corporation

By

Name (Print)

Title

Date

Bolt.com

By

Name (Print)

Title

Date

I agree to the terms of the agreement.

Enter text✕

What a Provider Agreement Is and When It Applies

A Provider Agreement is a written contract that sets the terms under which a service provider delivers goods or services to a client, purchaser, or contracting entity. It typically defines scope of work, deliverables, payment terms, performance standards, insurance and indemnity obligations, confidentiality, data handling, termination rights, and dispute resolution. For recurring services it also addresses billing cycle, invoicing requirements, and contract renewal or extension procedures. Provider Agreements are used across industries to reduce ambiguity and document each party’s responsibilities, rights, and remedies.

Why a Clear Provider Agreement Matters

A well-drafted Provider Agreement reduces operational risk, clarifies expectations, and creates enforceable obligations between parties. It helps avoid disputes, supports compliant recordkeeping, and provides a framework for billing, confidentiality, and liability allocation.

Why a Clear Provider Agreement Matters

Who Typically Prepares and Signs a Provider Agreement

Provider Agreements are commonly completed by procurement teams, contract managers, legal departments, independent contractors, and vendor account administrators when engaging or renewing services.

  • Procurement or purchasing department responsible for contract terms and vendor onboarding.
  • Contract manager or legal counsel who negotiates clauses and ensures regulatory compliance.
  • Vendor account owner or operations contact who confirms deliverables and service-level specifics.

Parties should confirm signatory authority and processing owners before routing for signature to prevent delays.

Who Can Sign and Their Roles

Authorized Signatory

An officer or employee expressly authorized by corporate resolution or company bylaws to bind the organization. Verify title and signature authority to avoid claims of unauthorized execution; record evidence of authority when practical.

Contract Administrator

An operational owner (procurement, vendor manager, or program lead) who administers the agreement during its term, monitors performance, and coordinates renewals, amendments, and compliance documentation.

Core Clauses Found in a Professional Provider Agreement

A robust Provider Agreement contains standard clauses that manage performance, risk, payment, and legal governance across the relationship lifecycle.

Scope of Work

Defines services or deliverables in measurable terms, acceptance criteria, milestones, and any required technical or service-level specifications to avoid scope disputes.

Payment Terms

Specifies compensation, invoicing cadence, late-payment interest, allowable expenses, and documentation required for payment authorization and tax reporting.

Confidentiality

Addresses protection of proprietary and confidential information, duration of obligations, permitted disclosures, and required safeguards for sensitive data.

Liability & Indemnity

Allocates financial responsibility for damages, caps on liability where negotiable, and indemnification obligations for third-party claims or breaches.

Termination

Sets termination for convenience and default, notice periods, cure rights, and obligations on termination including final deliveries and transitional assistance.

Compliance & Data Handling

Specifies applicable laws (HIPAA, FERPA, export controls), data security requirements, breach notification, and audit or reporting rights during the contract term.

Step-by-Step: Completing and Executing a Provider Agreement

Follow these sequential steps to prepare, review, and finalize the agreement efficiently.

  • 01
    Draft: Populate clauses and fillable fields with accurate data.
  • 02
    Review: Legal and procurement review for compliance and risk allocation.
  • 03
    Authorize: Confirm signatory authority and internal approvals.
  • 04
    Execute: Sign, date, and distribute fully executed copies to stakeholders.

How to Configure an Online Workflow for the Agreement

Configure routing and authentication so each signer sees only the fields they must complete.

Field Configuration
Signature Order Set sequential or parallel routing depending on dependency.
Authentication Method Use email link, SMS code, or advanced ID verification for sensitive agreements.
Conditional Fields Show or hide fields based on prior answers to reduce signer errors.
Audit Trail Settings Capture IP, timestamp, and action history for legal evidence.

Where to Send and File a Completed Provider Agreement

Decide final distribution and retention destinations before execution to meet compliance and operational needs.

  • Primary Repository: Company contract management system or secured shared drive.
  • Vendor Copy: Provide an executed PDF to the vendor or provider contact.
  • Accounting: Send invoice-ready copy to accounts payable for processing.
  • Legal Archive: Retain a signed copy and supporting exhibits for legal review.

Digital Signing and Distribution Considerations

Select a secure signing platform that supports an auditable trail and the authentication level required by the agreement.

  • File Formats: PDF and DOCX are standard for signed records.
  • Integrations: Salesforce, NetSuite, Microsoft 365, Google Workspace
  • Security: TLS in transit and AES-256 at rest

Key Dates and Timing Expectations for Provider Agreements

Track these typical deadlines to ensure obligations and administrative actions happen on time.

Effective Date:

Date parties agreed and performance begins.

Signature Deadline:

Date by which all parties must complete execution to meet operational timelines.

Insurance Certificates:

Provide prior to site access or first invoice when required.

Invoice Submission:

Vendor submits within contract-specified billing cycle.

Renewal Notice:

Notice period for renewal or termination as specified in the agreement.

Common Mistakes When Preparing a Provider Agreement

  • Using informal or ambiguous scope language that leads to disputes over deliverables and payment.
  • Failing to confirm the signer's authority, resulting in later challenges to enforceability.
  • Omitting data-security or regulatory clauses such as HIPAA when handling protected health information.
  • Not specifying invoicing requirements, which delays payment and complicates tax reporting.

Consequences of Errors or Missing Terms

Breach Liability: Increased damages exposure
Payment Delays: Lost revenue and interest claims
Regulatory Fines: HIPAA and industry penalties
Tax Issues: Incorrect 1099 reporting
Enforceability: Contract may be voided
Reputational Risk: Supplier or client relationship damage

Real-World Examples of Provider Agreement Use

These examples illustrate typical operational situations where a Provider Agreement formalizes expectations and execution.

Martin Properties, Founder

Property management needed remote execution for renovation contracts.

  • The team processed and executed documents online for compliance.
  • The approach enabled timely vendor performance and maintained required audit records without in-person meetings, improving operational continuity.

Optica Ventures, COO

A startup standardized vendor terms across multiple engagements.

  • The interface simplified completion for internal and external users.
  • Standardization reduced negotiation time and ensured consistent liability, payment, and confidentiality provisions across contracts.

Frequently Asked Questions About Provider Agreements

Answers to common practical and legal questions to help avoid delays and compliance issues when preparing and signing a Provider Agreement.


Need help? Contact support

Explore Templates

be ready to get more
Join over 28 million airSlate SignNow users