Scope of Work
Define deliverables, services excluded from the retainer, performance metrics, and any milestones or task lists tied to payments.
A properly drafted Retainer Agreement reduces billing disputes, establishes payment security for providers, and documents the scope and limits of services. It protects both parties by recording consent, fees, deliverables, and termination rights under enforceable terms.
Retainer Agreements are used by professionals who provide ongoing services, by clients who want priority access, and by organizations that need predictable budgeting for advisory or creative work.
Selecting a retainer model (monthly, hourly drawdown, or project deposit) depends on the service cadence, billing predictability, and client risk tolerance.
A person with legal authority to bind the client entity (owner, officer, or designated purchasing manager). Signing with an incorrect or unauthorized name can make enforcement difficult; confirm corporate resolution or authority if needed.
An authorized representative of the provider (partner, managing director, or authorized signatory). The provider should identify billing contact, responsible project manager, and the party authorized to approve additional work.
Define deliverables, services excluded from the retainer, performance metrics, and any milestones or task lists tied to payments.
State the fee type (flat monthly, hourly drawdown, or project deposit), the amount, how it is applied to invoices, and refund conditions for unused balances.
Specify invoice frequency, acceptable payment methods, late fees or interest on overdue balances, and whether expenses are reimbursable.
List contract start and end dates, renewal mechanics, notice periods for termination, and handling of prepaid or outstanding fees upon termination.
Include nondisclosure obligations, permitted disclosures, and duration of confidentiality protections.
Limitations of liability, indemnification clauses, and any insurance requirements or caps on damages.
| Field | Configuration |
|---|---|
| Signer Authentication | Email link or SMS code for identity verification |
| Signature Order | Sequential when approvals must follow hierarchy |
| Conditional Fields | Show additional fields only if optional services are selected |
| Audit Capture | Record IP, timestamp, and action log for each step |
Ensure your eSignature platform supports secure signing, data retention, and the integrations you need for billing and document management.
Confirm that the platform can produce an auditable certificate of completion and that any required business associate agreements or attestations are available.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |