Authentication options
Supports email, password, SMS OTP, and certificate-based authentication to verify signer identity according to risk and policy.
Email signature verification reduces fraud and errors, improves document integrity, and supports legal admissibility under ESIGN and UETA. It helps teams confirm signer identity and maintain trusted records without adding manual verification steps.
Legal counsel uses verification outputs and audit records to assess contract validity, prepare evidence for disputes, and confirm chain of custody. They require clear logs and tamper-evident proof for ESIGN and UETA compliance and often define retention and BAA requirements for regulated data.
IT administrators configure authentication methods, certificate stores, and integration points with identity providers. They manage encryption keys, set system-wide verification policies, and ensure compatibility with enterprise SSO, directory services, and compliance controls.
Legal, HR, finance, and IT teams commonly use verification to ensure documents and communications are authentic before taking action.
Verification also supports external audits and regulatory reporting by producing consistent, machine-readable evidence tied to signer identity and document history.
Supports email, password, SMS OTP, and certificate-based authentication to verify signer identity according to risk and policy.
Records signer actions, timestamps, IP addresses, and verification outcomes to support audits and legal evidentiary needs.
Applies cryptographic hashes to detect any post-signing changes and to link signatures to a specific document version.
Adds trusted time-stamps to signatures, preserving the exact signing moment for compliance or dispute resolution.
Allows administrators to restrict verification features and signing permissions based on team roles and responsibilities.
Provides programmable verification endpoints so systems can integrate verification checks into automated workflows and repositories.
Imports and exports documents directly from Google Docs while preserving signature metadata and ensuring verification processes are applied after document transfer.
Connects to CRMs to automatically attach verified signature records to customer profiles and trigger downstream workflows based on verified status.
Stores signed documents in Dropbox with verification metadata retained for search and retention management across the organization.
Creates standardized templates that include required verification fields, signer authentication settings, and preconfigured audit options for consistent compliance.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Authentication Method | Email + OTP |
| Retention Policy | 7 years |
| Signing Order | Sequential |
| Audit Trail Enabled | Yes |
Verification features operate across modern browsers, desktop clients, and mobile apps but depend on supported OS and browser versions.
Ensure users run updated operating systems and browsers, enable JavaScript for signing interfaces, and use the vendor’s mobile app when certificate-based or advanced authentication is required; IT should document approved configurations and supported client lists.
A clinic sends consent forms by email with embedded verification metadata to patients
Resulting in faster intake and clearer audit trails for HIPAA compliance.
A broker circulates closing documents by email and verifies signatures with certificate checks
Leading to shorter closing windows and improved record reliability.
| Criteria | signNow (Recommended) | DocuSign |
|---|---|---|
| Two-factor authentication | ||
| Audit trail completeness | Comprehensive | Comprehensive |
| Bulk Send capacity | High volume | Moderate volume |
| HIPAA support | Yes (BAA) | Yes (BAA) |
Seven years is common for commercial records.
Retain as required by law and BAA terms.
Suspend deletions immediately when litigation is anticipated.
Configure scheduled purges with administrative approvals.
Maintain backups consistent with retention policy.
| Criteria | signNow (Recommended) | DocuSign | Adobe Acrobat Sign | PandaDoc | Dropbox Sign |
|---|---|---|---|---|---|
| Starting Monthly Price | $8/user/mo | $25/user/mo | $14.99/user/mo | $19/user/mo | $15/user/mo |
| Free Trial availability | Yes, trial | Yes, trial | Yes, trial | Yes, trial | Yes, trial |
| API Access | REST API available | REST API available | REST API available | REST API available | REST API available |
| HIPAA support | BAA available | BAA available | BAA available | Enterprise only | BAA available |
| SSO support | SAML SSO | SAML SSO | SAML SSO | SAML SSO | SAML SSO |
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