Create Your Billing Statement Template for Customer Service with Ease

Billing statement template for Customer Service

if you are responsible for any of the cost after an appointment or stay at Karelian you'll receive a statement and if you are insured your statement will be sent after insurance processes your claim understanding this statement is key let's walk through it at the top right hand corner of every statement as your guarantor number think of it as an account number this will stay the same across all of your statements below that you'll see a payment number always starting with RCM this relates to this specific statement you'll see an overview of your total charges - any insurance or patient payments and adjustments as well as your current balance this is a more detailed breakdown of your account on page 3 of your statement Karelian my chart is a secure hub where you can view billing information pay bills and correspond with your billing team if you make a payment with the payment number beginning with RCM that payment will be posted to that specific statement otherwise your payment will be applied to the oldest balance first if you need more time to pay your bills reach out to us for long term arrangements or to apply for financial assistance if you don't pay or reach out you could be contacted by a collections agency by understanding your statement you're on track to proactively managing your health care and your health still have questions billing customer service is here for you for immediate assistance call eight six six seven two zero three seven four - Monday through Friday 8 a.m. to 6 p.m. or email billing service at Karelian clinic org or send a message through my chart 24 hours a day seven days a week