Multi-tenant support
Separate data and access across buildings or business units while allowing consolidated reporting and centralized administration for organizations managing multiple properties or campuses.
A structured proposal clarifies requirements, aligns stakeholders, and sets measurable acceptance criteria so a project can be evaluated objectively by procurement, IT, and operations teams.
Responsible for lease management, occupancy reporting, and vendor coordination; requires dashboard views of occupancy, arrears, maintenance queues, and exportable financial reports for monthly accounting reconciliation.
Handles daily check-ins, resident communications, and payment processing; needs intuitive guest registration flows, ID verification options, fast payment capture, and printable receipts or emailed confirmations.
The proposal should address the needs of administrative staff, property managers, technical teams, and decision-makers prior to procurement.
Separate data and access across buildings or business units while allowing consolidated reporting and centralized administration for organizations managing multiple properties or campuses.
Granular permissions and workflow branching for different staff roles reduce errors, ensure separation of duties, and control access to financial or personally identifiable information.
Resident access to invoices, maintenance requests and unit availability reduces help-desk load and improves resident satisfaction through 24/7 self-service capabilities.
Ad-hoc report building, scheduled exports, and dashboard widgets that allow finance and operations teams to monitor KPIs without custom development.
Support for multiple payment processors, stored payment methods, and PCI-compliant tokenization to simplify collections and reduce PCI scope for the RD.
Kiosk or mobile offline modes that queue transactions for later sync to maintain operations in low-connectivity environments.
Centralized profiles, lease terms, move-in/out workflows, and ID verification integrated with contacts and payment methods so staff can manage occupancy and history without switching tools.
Automated recurring billing, multi-currency or local tax handling, reconciliation exports and online payment gateway integration to reduce manual invoicing and improve cash collection cycles.
Maintenance request intake, assignment, SLA tracking, and asset records that allow quicker response times, prioritized scheduling, and lifecycle cost reporting for property assets.
Pre-built and ad-hoc reports, CSV/Excel exports and scheduled distribution for occupancy, revenue, arrears, and compliance metrics to support accounting and regulatory reviews.
| Setting Name | Configuration |
|---|---|
| Default reminder frequency for pending signatures | 48 hours |
| Maximum overdue invoice notification cadence | 7 days |
| Maintenance SLA priority escalation window | 72 hours |
| Automatic occupancy reconciliation schedule | Monthly |
| Default user session timeout period | 30 minutes |
Outline supported browsers, mobile platforms, and minimum connectivity expectations to ensure staff and residents can access the system reliably.
A five-building residential campus required centralized check-in and monthly billing
Leading to faster month-end close and lower administrative overhead by consolidating resident accounts and automating recurring invoices.
A mixed-use RD combining short-term guest units with long-term leases needed separate workflows
Resulting in more accurate occupancy reports, simplified tax reporting, and clearer operational separation across unit types.
| Feature / Capability | signNow | DocuSign | Adobe Acrobat Sign |
|---|---|---|---|
| Bulk send support for single document to many | |||
| API availability for custom integrations | REST API | REST API | REST API |
| HIPAA compliance options and BAA | Available | Available | Available |
| Native Google Workspace integration | Limited |
| Comparison Metric | signNow (Recommended) | DocuSign | Adobe Acrobat Sign | PandaDoc | Dropbox Sign |
|---|---|---|---|---|---|
| Entry-level plan name | Business | Personal | Acrobat Standard | Free eSign | Essentials |
| Free trial or free tier availability | Free trial available | Free trial available | Free trial available | Free eSign tier | Free trial available |
| API access on paid plans | Included on paid plans | Included on paid plans | Included on enterprise plans | Available on Business plans | Included on business plans |
| Bulk send capability | Supported | Supported | Supported | Supported | Supported |
| HIPAA support and BAAs | Offered upon request | Offered upon request | Offered for enterprise | Limited | Offered upon request |