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Invoice message to customer example for Mortgage

when you get a debt-collection notice or a default notice from your mortgage lender how should you respond should you respond at all my name is Michael Wasik I'm a Florida foreclosure defense lawyer from Ricardo and wasps like my partner night Jason Ricardo my partner Jason Ricardo and I help people just like you overcome foreclosure with dignity what I'd like to address today is the question of what to do when you get one of those letters from your bank that says you're in default you're behind your mortgage payments demanding payment or they're threatening to foreclose how should you respond should you respond at all I've used this information to help many many homeowners just like you protect their homes from foreclosure so let's talk about what the best way is to respond first of all before you can know how to respond to any correspondence you get from your mortgage lender or from your mortgage servicer you need to understand what is the document you're getting now generally speaking there's three types of documents you'll get from your mortgage lender or mortgage servicer one is your monthly mortgage statement and you know what that looks like for the most part it's got the boxes with the figures inside telling you what your monthly payment is it's got a payment coupon it'll tell you what your balance breakdown is your principal and your interest it might have recent payments or recent missed payments if you've been if you've been behind on your mortgage payments so you generally gonna see one of those once a month and if you're not getting those you're supposed to be getting those so if you're not getting monthly mortgage statements from your lender that may be a problem as well and you might want to give us a call I'm gonna I'm gonna give you the phone number at the end of the video so do wait for that the monthly mortgage statements are generally not gonna be something that you want to respond to unless you see that the balance is wrong unless you see that a payment was not credited something like that so the monthly mortgage statement generally is not the default that I'm talking about the second type of correspondence we're talking about or that you will normally get from your mortgage service or mortgage lender is you will get lost mitigation paperwork and that is that is a letter informing you that there are options to avoid foreclosure and it might break some of them down it might tell you for example that you qualify or that you might qualify for a loan mod it might talk about deed-in-lieu it might talk about other options like an extended sale date for you to avoid foreclosure that correspondence is also not what I'm talking about generally speaking that doesn't require a response unless you're specifically looking for a loan modification or other relief that's laid out in the letter and if you do respond you'll probably want to have the help of someone who's responded to those before who who knows what kind of documents the lender will require again the phone number for our office is at the end of the video we've helped literally hundreds of people analyze those letters now the third type of correspondence that you might get from your mortgage lender is the default letter the threat to foreclose if you're behind on your mortgage payments or if your mortgage lender thinks you're behind in your mortgage payments even though you're not you will get a letter saying dear borrower you have your in default of your mortgage payments it'll use that language you are in default on your mortgage payments because you failed to make payments since whatever date it will tell you this is the amount you need to pay to catch up it might it will have language that talks about the right to cure if you see language this is the right to cure this is the letter I'm talking about and then it will tell you how to make payments and where now depending on your situation if the bank has failed to credit your mortgage payments if your bank has refused to rejected a mortgage payment if you've legitimately just fallen behind and you've got the money saved up and you can write that check to cure then that is one of the responses that you can make is okay great I have that money I'm going to write that I'm going to write the check or in many cases they'll make it make you send in a certified check or certified funds so you might want to get a money order or certified check but if you are able to make that payment then you can cure that default but in most cases that number is going to be too high in many cases that number is going to be wrong and you will want to challenge it you'll want to respond to it and I'll tell you that in many cases that's a mistake there are lots of ways to challenge a lenders incorrect number there are lots of ways to challenge a lender who's failed to make proper credit of your payments and responding to that letters not one of them they'll tell you to make a phone call that is the worst way the worst way to respond to a default letter so the worst way to pretty much do anything with regards to your mortgage loan because a loan call the things they tell you on the phone don't mean anything a phone call doesn't protect you a phone call does not protect you sue do not respond by phone generally speaking when you enter foreclosure any response that you make to that to that default letter any response you make to the default letter is going to be held against you I generally recommend that you don't respond to a default letter unless you're writing a check for the entire amount that they're asking for any other response is going to backfire any response that you make on your own is going to backfire if you believe the numbers are incorrect then do not respond to that letter instead dig out your recent mortgage statement flip it over on the back there's an address or you may find an address on the lenders website that address is for written disputes and questions they may use language like qualified written requests they may use language like notice of error or request for information or they may just say the address to send disputes and questions any of those are fine if you see that address you write a letter saying I think your numbers are wrong and here's why and in that request tell them you're responding to the monthly mortgage statement you are not responding to default letter you're not responding to a loss mitigation package you are responding to their monthly mortgage statement if you believe it's an error and it's if you believe there's an area it's a good idea to do that in writing it's a good idea to document that because that will help you in the future it might forestall a foreclosure and it might give me ammunition to work with to help you or your other or any other lawyer it will give your lawyer some indication of what you think is wrong with that number the reason you do not want to respond to a default letter is this before a bank can foreclose it has to prove it sent you that default letter and if you respond to it that's evidence that that you got it because if you say I'm responding to your letter of whatever date they can turn around say well look you obviously got the letter that because he responded to it but if you don't respond to it if you instead respond to the mortgage statement they still have to prove that they sent out the mortgage letter and many of the dismissals we get many of the dismissals we get in that in the foreclosure context many of the cases we get thrown out are because the bank just doesn't have the ability to prove that they mailed that letter or they don't have the ability to prove that their previous lender mailed the letter which is often the case but if you respond to it you basically admitted them so don't respond to the letter if you if you believe your numbers are wrong without your most recent monthly mortgage statement find the address for disputes and questions and write a letter to that instead now if you've gotten a default notice if you've gotten a demand for payment from your from your foreclosure from your mortgage lender rather if you've gotten a default notice from your mortgage lender and you believe that there's an error or a mistake or you want help responding to it or you don't know what to do get the answers we've got those answers for you you can ask those questions ask me ask my partner say Mike Jason I got this letter from the bank what should I do to respond now if you're watching this video we're gonna give you a free 30-minute consultation and we will tell you what to do and what not to do in response to that letter so if you want that free 30-minute consultation with one of the lawyers in my firm either me or my partner Jason please call get or get a pen get ready write this down three five two five six seven three one seven three that's three five two five six seven three one seven three ask for me ask for my partner Jason tell them tell the person answers the phone that you got a letter from the bank you are worried about how to respond to it and you saw this video mention you saw video about responding to letters from your bank and that way we'll know what you're talking about and that way we'll know to set you up for that free 30-minute consultation the number again is three five two five six seven three one seven three that's three five two five six seven three one seven three call ask for an appointment to talk with micro Jason about responding to a letter from your mortgage lender and we'll we'll help you out we'll set you up an appointment as soon as we possibly can you know again we're in court all the time I'm downtown today for court but we'll set you up with the earliest possible appointment so that you respond in the right way and don't give up valuable rights if you have any other questions about foreclosure mortgage lending give us a call set up the appointment we'll be happy to talk to you we're looking forward to talking to you we want to help you we can help you so please don't hesitate give us a call today three five two five six seven three one seven three thanks for watching this video see you on the next one