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Invoice of for Quality Assurance

less of a session on QC quality control so quality control QC is a system to ensure a final a final good also it means a certain level of quality a certain level of quality that of course the business is happy with and the customer is hopefully happy with with QC quality control it's clearly about identifying the defect before it gets out to the customer so sometimes it's referred to as detection and rejection because you detect the defect in your business before it hits the customer and you reject it no we're not saying that's the customer they won't be happy so a quality control can happen with goods and services it's more common with goods and it's more common when it's good to be in manufacturing and we've manufactured you'd use inspectors as your form of QC W at the end of production line checking that the good the end product meets the certain standards that they want is of the appropriate quality and they might use techniques such as sampling to do that because it might not be feasible to check every single product at the end of the line so it might be they sample one in a hundred or one in ten or one in five whatever is appropriate to that respective business in the case of services you make they could also do Q C because it could be a restaurant a and they want to check that a services adequate so they might use a customer satisfaction surveys or they might want to use mystery mystery guests so you could have mystery shoppers all of that it could effectively just be someone from a management or something that's paid to check the services of appropriate quality now the critical thing is why you want to have quality because if you don't have good quality suggests you have poor quality poor quality perhaps because your QC is not people day you don't be checking the quality so issues with poor quality well it leads to lots of defects high wastage costs I'd cost of production you've got a higher cost of production it might mean now you need to maintain this profit margins it anyway going to do it if your costs arising is to increase your prices and if you increase your final price then you're going to reduce the competitiveness of your production of your business of course so that's why poor quality is a bad thing you don't want that and you need to use methods such as QC and also QA to try and alleviate those issues that come with poor quality for details on QA Quality Assurance click the card up there now the advantages throws of quality control exclusively uh well firstly it avoids selling goods with defects because you'll find the defects before they reached a customer because you find them before they reach the customer clearly the customer sees less defects so less refunds occur additionally is that if defects don't hit the customer then you are going to over time improve your reputation because you become a standard for high quality and therefore your long term sales will boost off of that secondly the second advantage of QC is that we've QC checks occur after the final product has been made so the process of making the product isn't impeded it's not slowing it down so there's no impact on the production process and theoretically we've just you see there's high levels of productivity now there's disadvantages of course to quality control so the first disadvantage is that you've got these inspectors you've got customer satisfaction surveys you've got mystery shoppers of course that all that's just a cost all of its of caustic you see has a cost so to ensure that you don't have this and you don't have done without a low quality low competitiveness you need to pay for it you to pay for it by doing this QC all of these costs number two is that again the checks are occurring after the final good has been made so it could mean that you're still going to have those you're still gonna have those defects yes the customers not seen them because you've checked them at the end of a line but they still occurred okay and that's still wastage and wastage is not go and thirdly is you don't get the theoretical gains in terms of motivational games that you might get with Quality Assurance when you try to provide responsibility for the quality process throughout the business for more videos a bit more details on that of course check out the video I kind of down here on so hope that helps with QC see you have an excess