Template Fields
Custom form fields for loan numbers, fee codes, dates, and amounts that can be prefilled or mapped from servicing systems to reduce manual entry and errors.
A standardized template reduces manual entry errors, enforces consistent fee descriptions, and simplifies reconciliation across originations and post-closing activities.
A mortgage servicer uses the template to bill borrowers for escrow shortages, late fees, and other recurring charges. They require integration with loan servicing software, clear line-item descriptions, and an audit trail to support regulatory inquiries and reconciliations.
A loan originator or closing coordinator uses the invoice template to collect third-party fees at closing and to verify amounts with settlement agents. They need templates that can be prefilled from loan files and routed quickly for signatures and approvals.
Loan origination, closing, billing, and vendor management teams frequently use invoice templates to standardize fees and documentation.
Standardized templates support cross-team workflows and simplify audits by maintaining consistent records across mortgage operations.
Custom form fields for loan numbers, fee codes, dates, and amounts that can be prefilled or mapped from servicing systems to reduce manual entry and errors.
Ability to send multiple invoices or signature requests in a single operation, useful for batch billing cycles or vendor payments requiring the same document structure.
Rules that show or hide fields based on loan type, fee presence, or borrower status, streamlining the document for each transaction and reducing confusion.
Comprehensive, timestamped event logs covering viewing, edits, and signatures to support regulatory audits and internal dispute resolution.
Granular permissions and role-based controls to limit who can create, edit, send, or view invoice templates and signed records.
Encrypted archive with retention and export options to meet recordkeeping requirements and support eDiscovery or compliance reviews.
Sync borrower and loan data between the invoice template and CRM or loan origination systems to reduce manual entry and ensure consistent customer records across systems.
Automatically save completed invoices to services like Dropbox or SharePoint for centralized retention and access controls tied to corporate policies.
Export line items and payment details to accounting or ERP systems to streamline reconciliation and reduce duplicate data entry across billing and finance teams.
Use Google Docs or Sheets versions of invoice templates for collaborative edits and to leverage Google Drive storage and sharing controls in mortgage workflows.
| Setting Name | Configuration |
|---|---|
| Approval Chain | Two-step |
| Reminder Frequency | 48 hours |
| Signature Method | Electronic |
| Storage Location | Encrypted Archive |
| Retention Period | 7 years |
Ensure your invoice template workflows work across desktop and mobile so staff and borrowers can view and sign from common devices.
Test templates on each platform for layout, field behavior, and signature capture to avoid rendering issues and to ensure a consistent experience for all participants.
Settlement agent generates a Microsoft Word invoice from the template with standardized line items and terms
Resulting in faster vendor reimbursement and cleaner post-closing accounting.
Servicer issues an invoice for escrow shortage calculations using an Excel invoice template that links to loan data
Leading to fewer disputes and improved regulatory audit readiness.
| Criteria | signNow (Recommended) | DocuSign |
|---|---|---|
| Template mapping | ||
| Bulk Send | ||
| HIPAA support | Available | Available |
| API for automation |
Date of issue
As specified on invoice
Typically 30 days
Date of final signature
Based on policy (e.g., 7 years)
| Pricing Metric | signNow (Recommended) | DocuSign | Adobe Sign | Dropbox Sign | PandaDoc |
|---|---|---|---|---|---|
| Starting Price | Entry plans from around $8/month | Entry plans from around $10/month | Plans from around $14/month | Entry plans from around $10/month | Plans from around $19/month |
| Free Tier | Limited trial available | Limited trial available | Trial available | Free tier with limits | Trial available |
| API Access | Available on paid plans | Available on paid plans | Available on enterprise plans | Available on paid plans | Available on paid plans |
| Bulk sending | Included in higher plans | Available add-on | Enterprise feature | Available in paid plans | Available in paid plans |
| HIPAA compliance options | Offered with BAAs and controls | Offered with BAAs | Enterprise agreements support compliance | Available via enterprise features | Available via enterprise controls |