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Raising an invoice for Personnel

so some examples some instances of  invoicing mistakes we see hundreds of  invoices a day so we could give you lots  of examples but what I'm thinking of is  is in the staffing sector we've had  a number of clients there and we love  staffing clients we can really provide  a great cashflow benefit in that sector  but specifically we've seen some issues  with a couple of clients and their  invoicing right can you think what I'm  thinking of yes okay so when you bill  out your invoicing you want to make sure  you're billing for the proper type of  services and time of services provided.  So you have your time sheets you want to  make sure you calculate those hours  properly for each day they work and you  want to have it clearly billed out on  the invoice and easily identifiable to  the customer not only that if they have  overtime hours that are billed out most  customers like to see that as a separate  line item because you are charging them  a time and a half rate right so you  have to be very careful and meticulous  when it comes to calculating those hours  because unless you have something that  is digital or electronic or is  automatically calculating the  number of hours that were worked right  there's a lot of manual process to that  If you're not careful you make mistakes  your invoices will get rejected and if you  don't call and find out why your invoice  wasn't paid you're not going to find out  its own way late in the process and  that's just one sector that we deal with  so again if you're in the staffing  sector if you've got an electronic  system so that it all flows through  and your invoice is cut based on that  information then wonderful but if  not you're going to be relying on the  quality of that timesheet was it signed  off and making sure that your AP clerk  has got that information into your  invoice and not just the number of hours  but it was it at the right rate so if  there's some overtime as Angela was saying  it's very easy to make a mistake  worst case scenario your invoice gets  rejected and now you've got an issue of  credit memo or redo the whole invoice  for your customer and you know again it  just delays things for you to get paid  and all of this information and issue  can be resolved by a little bit more  upfront work and again a meticulous  approach to issuing those invoices so  again the detail is where you need to focus