SMS Delivery
Direct text message delivery of signing links allows recipients to sign on mobile devices quickly and reduces friction compared with email-only workflows, while requiring controls to verify recipient phone numbers.
Share your signature invites via SMS to reach signers who rely on mobile devices or need faster response times, while retaining an auditable signing record.
An HR Manager uses SMS invites to obtain offer letters and onboarding forms from candidates who prefer quick mobile interactions. They rely on templated documents, reminders, and recorded audit trails to ensure hires complete paperwork promptly and that records meet retention schedules.
A Field Agent sends SMS invites after completing work at a client site to capture immediate acceptance of service orders. This reduces follow-up time, ties signatures to timestamps and IP addresses, and maintains a searchable archive for later verification.
Organizations that operate in the field or serve on-the-go customers often favor SMS invites to accelerate signature completion.
SMS invites complement other delivery methods and are best used with clear identity and audit controls for legal defensibility.
Direct text message delivery of signing links allows recipients to sign on mobile devices quickly and reduces friction compared with email-only workflows, while requiring controls to verify recipient phone numbers.
Require a numeric or alphanumeric code delivered separately or pre-shared to confirm signer identity before document access, adding a layer of verification to SMS link delivery.
Issue time-limited one-time passwords via SMS to authenticate the signer at the moment of access, providing stronger assurance tied to the recipient's phone number.
Capture timestamps, IP addresses, user agent strings, and delivery status for every SMS invite and subsequent signing action to support legal defensibility under ESIGN and UETA.
Store reusable documents with pre-placed fields and preconfigured SMS recipient workflows to reduce setup time and standardize message content across teams.
Track SMS delivery receipts and message statuses so administrators can detect carrier failures, resend invites, or switch to alternate channels when necessary.
Connects document creation to SMS sending so you can draft agreements in Google Docs then initiate an SMS invite without manual downloads, preserving version history and reducing duplication.
Synchronizes contact phone numbers and signature status with CRM records, enabling automated SMS invites from contact records and consolidated activity tracking for sales and service teams.
Automatically archives signed documents to a designated Dropbox folder, ensuring signed copies are available to collaborators and backed up outside the eSignature system.
Links signed invoices and approvals into accounting software to trigger billing workflows and to maintain an auditable chain between signature events and financial records.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| SMS Link Expiration | 72 hours |
| Default Authentication | Access code |
| Delivery Retry Attempts | 2 attempts |
| Archive Location | Encrypted cloud |
Ensure recipients use an up-to-date mobile browser and a phone capable of receiving SMS messages and opening secure HTTPS links.
If recipients cannot access SMS or secure links, provide alternate delivery such as email invites or in-person signing to preserve workflow continuity and legal documentation.
A field technician completes a work report and triggers an SMS invite to the customer with a secure link and short instructions.
Resulting in faster payment scheduling and a recorded audit trail for the service provider.
A recruiting coordinator sends offer letters via SMS to candidates who lack easy email access but have smartphones.
Leading to reduced onboarding delay and retained electronic records that meet HR audit needs.
| Feature Comparison for Leading eSignature Providers | signNow (Featured) | DocuSign | Adobe Sign |
|---|---|---|---|
| SMS Invite Delivery | |||
| Built-in OTP Authentication | Limited | ||
| Delivery Status Reporting | Detailed | Detailed | Basic |
| SMS API Support | Limited |
48 to 72 hours
48 hours between reminders
Two retries
Minimum 7 years recommended
Same as document retention
| Plan and Provider Names | signNow (Featured) | DocuSign | Adobe Sign | Dropbox Sign | PandaDoc |
|---|---|---|---|---|---|
| Free Trial | 14-day trial | 30-day trial | 14-day trial | 14-day trial | 14-day trial |
| Starting Monthly Price | From $8 per user | From $10 per user | From $15 per user | From $12 per user | From $19 per user |
| SMS Invite Included | Included in plans | Add-on or plan dependent | Add-on options | Limited availability | Not standard |
| API Access | Available | Available | Available | Available | Available |
| HIPAA Support | Business agreements available | Enterprise offerings | Business agreements available | Enterprise options | Enterprise options |
airSlate SignNow allows document senders to speed up signature and payment collection. Users can create a signature invite for one or multiple users and send it as a link to the USA or Canada-based mobile numbers. Recipients can instantly open and submit a document on their mobile device.
Select the document or template you’d like to send and prepare it for signature. Add fillable fields, assign roles, and customize the document as you need. Once you are ready to send it for signature, select INVITE TO SIGN.
Complete your signature invite with the recipients’ data before sending it for signature. Select the Sent via icon to choose your preferred sharing method: email or SMS.
Select the country – Canada or United States – and enter your recipient’s phone number. This number will be used to send an SMS with a link to your document or template.
Customize your signature invite for each recipient. You can set up an authentication method, configure reminders for signers, and select an expiration date.
Also, set up a signing order, add emails of CC recipients, and define what happens once the document has been signed.
Select Send Invite to send a link to your document via email or SMS.