API Access
APIs enable programmatic signing, embedded workflows, and automation while maintaining logging and configurable authentication for PHI processes.
A BAA is a legal requirement for covered entities that engage service providers to create, receive, maintain, or transmit PHI; it reduces regulatory risk and clarifies security responsibilities between parties.
A Compliance Officer reviews and approves BAAs, monitors vendor adherence to HIPAA requirements, and coordinates audits. They ensure contractual language maps to organizational policies and that any gaps are remediated through technical or administrative measures.
An IT or developer lead configures authentication, encryption, API integrations, and logging for signature workflows. They implement technical safeguards required by the BAA and validate that data flows and retention align with policy and legal obligations.
Healthcare providers, payer organizations, and their vendors use BAAs when eSignature tools process patient data.
APIs enable programmatic signing, embedded workflows, and automation while maintaining logging and configurable authentication for PHI processes.
Granular roles and permissions allow administrators to restrict access to PHI and delegate signing responsibilities securely across teams.
Configurable retention and deletion policies help enforce legal hold, retention schedules, and secure disposal of PHI-containing records.
Bulk Send support enables large-scale distribution while preserving individualized audit trails and signer authentication for each recipient.
Prebuilt connectors for EHRs, CRMs, and cloud storage reduce custom development and maintain consistent security controls across systems.
Template management with locked fields and preapproved text reduces errors and ensures consistent handling of PHI across documents.
Comprehensive, tamper-evident audit trails capture signer identity, timestamps, IP addresses, and document versioning to support incident investigations and regulatory reviews.
Multiple authentication methods, including email, phone, knowledge-based checks, and multi-factor options, let organizations choose an appropriate assurance level for PHI-related transactions.
Strong encryption for data in transit and at rest protects PHI from unauthorized access and aligns with HIPAA technical safeguard requirements for confidentiality.
A clear, executed BAA that outlines responsibilities, breach notification procedures, and permitted data uses is essential for legal compliance when PHI is processed.
| Setting Name | Configuration |
|---|---|
| Default reminder frequency in hours | 48 hours |
| Signing order and routing rules | Sequential or parallel |
| BAA required flag for account | Enabled |
| Authentication level for PHI documents | MFA required |
| Document retention policy applied | 6 years |
Confirm platform compatibility and secure configuration options for desktop, mobile, and embedded signing contexts before processing PHI.
A rural clinic needed secure eSigning for patient consent and intake forms
Resulting in faster onboarding and documented compliance with HIPAA controls
A billing vendor integrated eSignatures to obtain patient authorization digitally
Leading to clearer responsibility under the BAA and streamlined compliance reviews
| Feature | signNow | DocuSign | Adobe Sign |
|---|---|---|---|
| HIPAA BAA offered | |||
| Audit trail detail level | Detailed | Detailed | Detailed |
| Bulk Send capability | Limited | ||
| API access for embedding |
Specify 6 years or per state law
Report within 60 days of discovery
Retain logs for at least six years
Respond within 30 days
Review agreements annually
| Pricing Overview | signNow | DocuSign | Adobe Sign | Dropbox Sign | PandaDoc |
|---|---|---|---|---|---|
| Starting monthly price per user | From $8/user/mo | From $10/user/mo | From $14.99/user/mo | From $15/user/mo | From $19/user/mo |
| HIPAA BAA availability | Included upon request | Available with enterprise | Available with business plans | Available with advanced plans | Available with enterprise |
| API access included | Included in business tiers | Available on developer plans | Included with enterprise | Available on paid plans | Included in business |
| Bulk send and templates | Supported in business plans | Supported in higher tiers | Supported in business tiers | Supported in paid plans | Supported in paid plans |
| Enterprise-level controls | Available with enterprise agreements | Extensive enterprise features | Enterprise administration available | Available via business plans | Advanced admin controls |
Generate, deliver, and control workflows of any complexity, digitally from near any place. Scalable electronic signature features let you exchange documents with the right people in the right order and set up roles for each recipient. Complete document workflows faster and easier than ever before.
Improve sophisticated signing procedures with airSlate SignNow�s effective capabilities to boost your business. Take control of your automatic signature workflows to make sure they're operating at peak efficiency with immediate notices and alerts.
Get teammates together in a secure, shared environment. Handle documents, use form templates and notices to create better cross-company communication. Relieve your workers from having to spend time on repeating actions to enable them to focus on valuable, business-essential duties.
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Feel safe knowing that your information remains secure by the latest in encryption security. airSlate SignNow is GDPR and eIDAS compliant and gives you exposure into your eSigning procedure with court-admissible audit trails. Set up user access permissions and roles to manage who has access to what.