Authentication
Support for SSO, MFA, SAML, and identity verification options to meet varying security needs for on-site contractors and remote signers.
Facilities teams must balance secure signatures, fast approvals, and integrations with work order systems; comparing signNow and Salesforce clarifies trade-offs in cost, compliance, and operational fit.
A Facilities Manager oversees building operations, vendor contracts, and compliance documentation across multiple sites. They need fast signature turnaround, simple templates for recurring agreements, and visibility into approval status to minimize downtime and maintain service-level obligations.
An IT Administrator configures integrations, manages user provisioning, and enforces security policies. They prioritize SSO, API access, role-based permissions, and logging to ensure document workflows meet organizational compliance and auditing requirements.
Facilities organizations, property managers, and operations teams handle frequent agreements and benefit from streamlined signature and document workflows.
IT, security, and compliance teams require clear authentication, logging, and integration patterns to support facility operations across locations.
Support for SSO, MFA, SAML, and identity verification options to meet varying security needs for on-site contractors and remote signers.
Comprehensive, tamper-evident logs showing signer actions, timestamps, IP addresses, and document history to support legal and compliance reviews.
Native mobile signing and responsive documents allow contractors and facility staff to sign from tablets or phones during on-site visits.
Pre-built connectors and APIs enable connections to CRMs, CMMS, cloud storage, and ERP systems for automated document flows and data exchange.
Conditional routing, reminders, and escalations help enforce SLA-driven approvals and ensure high-priority facility requests are processed quickly.
Custom fields, calculated values, and conditional sections ensure documents capture required facility data consistently across forms and templates.
Legally binding electronic signatures with audit trails, signer authentication options, and time-stamped events that support ESIGN and UETA requirements for facility agreements.
Send the same document to multiple recipients at once for standardized inspections or notices, with per-recipient tracking and consolidated status reporting for large facility portfolios.
Reusable templates with locked fields, conditional logic, and prefilled data from CRM records reduce manual entry and ensure consistency across recurring vendor and lease documents.
REST API and SDKs enable integration with facilities management systems and custom workflows, supporting automated document generation and status synchronization.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signing Order | Sequential or parallel |
| Template Library Access | Centralized folder |
| Auto-archive | After completion |
| Retention Period | 7 years default |
Platform compatibility matters for field staff using tablets and managers on desktops; confirm browser and OS support before deployment.
Ensure that mobile devices run supported OS versions and that browser cookies, JavaScript, and pop-up access are enabled for signing flows; validate any VPN or proxy behaviors that might affect authentication or document uploads.
Retail property managers process recurring vendor maintenance contracts quickly using templated documents and routing rules
Resulting in faster compliance checks and reduced store downtime for maintenance operations.
Hospital facilities teams route security and contractor agreements with strict authentication and logging requirements
Leading to clearer audit readiness and minimized compliance risk in regulated environments.
| Feature criteria and product columns | signNow (Recommended) | Salesforce |
|---|---|---|
| U.S. compliance: ESIGN and UETA | Partial | |
| CRM integration depth and methods | API + App | Native platform |
| User authentication and certificate options | MFA, SSO, SAML | SSO, platform auth |
| Workflow automation and template management | Built-in workflows | Platform-driven flows |
Keep signed contracts seven years
Retain for ten years
Store three to five years
Keep duration plus seven years
Retain at least five years
| Plan highlights and vendor columns | signNow (Recommended) | Salesforce | Adobe Sign | DocuSign | HelloSign |
|---|---|---|---|---|---|
| Free trial availability | Free trial available | Free trial for platform | Trial available | Trial available | Trial available |
| API access in entry tiers | API on business plans | Limited without add-on | API available | API available | API on paid plans |
| Bulk send capability | Included in higher tiers | Requires app integration | Available in enterprise | Available in business plans | Limited bulk options |
| HIPAA compliance option | HIPAA-ready offerings | Depends on app partner | HIPAA support available | HIPAA support available | Not primary focus |
| Typical deployment complexity | Low to moderate | Platform-level configuration | Moderate to high | Moderate | Low to moderate |