Contact Management
Centralized contact records allow storage of names, emails, phone numbers, and custom fields for each recipient, enabling pre-filled signing workflows and faster send times for repeat transactions.
signNow supports electronic records and signatures that meet U.S. legal frameworks such as ESIGN and UETA; maintaining contact and organization records with audit trails helps meet regulatory and evidentiary expectations in common business contexts.
Administrators manage account-level settings, user provisioning, security controls, and integrations; they configure field mappings, retention policies, and enterprise connection settings to ensure consistent contact and organization handling across teams.
Team Members create and send documents, use contact and organization records for recipients, and access shared templates and histories; their permissions are typically limited to sending, viewing, and editing records relevant to their role.
Centralized contact records allow storage of names, emails, phone numbers, and custom fields for each recipient, enabling pre-filled signing workflows and faster send times for repeat transactions.
Organization profiles group contacts under company entities with shared attributes and document histories so teams can track agreements at the company level rather than only by individual.
Bulk Send enables sending identical documents to many contacts using stored records and mapped fields, reducing manual sends and preserving a signing history per recipient.
Reusable templates linked to contact fields streamline document preparation, ensure consistent data capture across organizations, and reduce errors when sending to populated records.
Native and API integrations with CRM systems, cloud storage, and productivity tools sync contact and organization data, automating updates and reducing duplicate entries.
Comprehensive audit logs tie contact and organization actions to documents, recording timestamps, IP addresses, and event types to support compliance and dispute resolution.
Two-way integration lets users prepare documents in Google Docs, map contact fields from signNow records, and save signed copies back to Drive while preserving contact metadata for future sends.
Connectors for CRM platforms push contact and organization updates between systems so changes in Insightly or other CRMs reflect in signNow recipient lists for accurate sending.
Save sent and signed documents to Dropbox folders organized by organization or contact, keeping file storage aligned with contact records and retention policies.
REST API access supports custom sync logic to update contacts, create organizations, and attach documents programmatically from your existing systems.
| Feature | Configuration |
|---|---|
| Auto-Reminders | 48 hours |
| Signature Order | Sequential |
| Field Mapping Rules | Contact email -> Recipient |
| Contact Sync Interval | Daily |
| Retention Policy | 365 days |
Use signnow on modern desktop browsers or native mobile apps; it supports Windows, macOS, iOS, and Android for managing contacts and organizations.
For reliable sync and integrations, keep devices and browsers up to date, allow network access for API connections, and use the latest signNow app versions; offline drafting is limited and requires reconnecting to sync changes.
A brokerage centralizes buyer, seller, and vendor contacts into organization profiles for each client company
Resulting in faster closings and clearer document histories tied to each organization.
An admissions office groups applicants under program organizations to track cohort documents
Ensures compliant recordkeeping and improved response rates for seasonal intake.
| Feature | signNow (Recommended) | Insightly |
|---|---|---|
| Contact import | ||
| Organization records | Basic profiles | Full CRM |
| Shared contact views | Limited | Advanced |
| API access | REST API | REST API |
Automated nightly backups
Keep for 365 days
Store for seven years
Preserve until legal release
Always encrypted at rest
| Aspect | signNow (Recommended) | Insightly | Price Model | Typical Limitations |
|---|---|---|---|---|
| Base Plan | Business / Business Premium | Plus / Professional / Enterprise | Subscription | Feature set varies by tier |
| Per-user billing | Per-user subscription | Per-user subscription | Per-user | Discounts for annual billing |
| Contact limits | No published cap | Practical limits per tier | Tiered | Larger plans increase capacity |
| Organization records | Supported as profiles | Native organization entities | Included | CRM plans include advanced features |
| Enterprise options | Custom contracts and SSO | Dedicated enterprise plans | Custom pricing | Advanced controls available |