eSignature
Legally-binding electronic signatures with audit trails, signer authentication and tamper-evident documents suitable for many government transactions when properly configured and documented.
Assess legal validity against ESIGN and UETA requirements; signNow supports electronic signatures that meet these U.S. laws when workflows include appropriate consent, intent, and auditable records.
Administrators manage account settings, user provisioning, template approval, and security policies. They configure integrations, set retention schedules, and maintain audit oversight; administrators should follow least-privilege principles and use SSO where available.
Department users create and send documents, manage templates within delegated scope, and view audit logs for their workflows. They operate under policies set by administrators and typically cannot change global security or billing settings.
Legally-binding electronic signatures with audit trails, signer authentication and tamper-evident documents suitable for many government transactions when properly configured and documented.
Centralized templates let agencies standardize forms, reduce preparation time, and ensure consistency across programs while preserving field validation and conditional logic.
Bulk delivery for mass signings streamlines notifications and signature collection for recurring agency communications and standardized consent forms.
REST APIs allow integration with government CRMs, portals, and document management systems to automate envelope creation and status retrieval.
Granular user roles and permissions support separation of duties, delegated administration, and controlled template access across departments.
Comprehensive audit logs capture timestamps, IP addresses, and signer actions to support recordkeeping and post-signature verification.
Two-way integration enables converting Google Docs into prefilled, signable templates; automates transfer of completed PDFs back into shared drives with metadata for indexing and retrieval.
Native or API-driven CRM integrations let agencies map fields from constituent records to document templates, reducing redundant data entry and improving record consistency across case management systems.
Connectors for Dropbox, Box, and other repositories support automated archival of signed documents and maintain folder structures used by agency records management teams.
Template libraries enforce standard clauses, required fields, and signer roles, enabling faster issuance while preserving compliance and auditability across departments.
| Setting Name | Configuration |
|---|---|
| Authentication Method | OAuth 2.0 |
| Reminder Frequency | 48 hours |
| Retention Policy | Seven years |
| Document Encryption | AES-256 |
| API Rate Limits | Configurable per plan |
Basic device compatibility and browser requirements ensure consistent signing and administration across desktop, tablet, and mobile environments.
For government deployments validate network policies, proxy configuration, and acceptable use controls; confirm device management, single sign-on, and any required mobile device management settings prior to agency roll-out.
A state procurement office digitized purchase orders and approvals to reduce cycle time and physical routing
Leading to consistent approval records and auditable vendor selection decisions.
A licensing agency moved renewal forms online to capture signatures and attachments securely
Resulting in faster license issuance and clearer retention of signed records for audits.
| Criteria | signNow (Recommended) | iSalesGov |
|---|---|---|
| ESIGN and UETA legal validity | ||
| API and developer access | ||
| Mobile app availability | ||
| Per-user subscription model |
90 days
3 years
7 years
Indefinite retention
Daily incremental backups
| Plan feature | signNow (Recommended) | iSalesGov | DocuSign | Adobe Sign | OneSpan |
|---|---|---|---|---|---|
| Starting price monthly per user | From $8/user/month (annual billed) | Custom pricing | From $10/user/month | From $30/user/month | Enterprise pricing |
| Government-specific contracts | Available via enterprise terms | Custom agreements | GSA schedules and enterprise deals | Enterprise agreements available | Enterprise and federal focus |
| Bulk sending limits | High-volume options available | Custom limits | Bulk send feature available | Bulk send available | Enterprise bulk support |
| Advanced authentication options | Email, SMS, and enhanced auth via API | Configurable authentication | Phone, SMS, and ID verification | Multi-factor options | Strong authentication methods |
| Support and onboarding | Standard and enterprise support tiers | Account-based onboarding | Tiered support with onboarding | Enterprise onboarding available | Dedicated enterprise support |