eSignature
Legally binding electronic signatures with signature fields, signer sequencing, and document locking to preserve integrity after signing.
Electronic signatures processed through signnow meet U.S. eSignature laws such as ESIGN and UETA and can be configured for HIPAA-sensitive workflows, offering verifiable records while reducing manual processing time and physical storage needs.
Coordinates participant documentation, uses templates for informed consent, ensures signatures are collected in the correct order, and maintains audit trails for regulatory review; requires role-based access and audit export capabilities to support inspections.
Manages contract approvals and distributor agreements, uses CRM integration to link signed documents to account records, and relies on bulk send for mass acknowledgements and timely commission processing.
Legally binding electronic signatures with signature fields, signer sequencing, and document locking to preserve integrity after signing.
Reusable document templates that standardize consent forms, clinical trial documents, and sales agreements to reduce preparation time and human error.
Multiple signer verification options including email access codes and password protection to meet role-based identity requirements.
Batch distribution for mass acknowledgements or certifications, allowing thousands of recipients to receive personalized signed documents.
Prebuilt connectors and native integrations for CRMs, cloud drives, and productivity suites to keep records synchronized.
Forensic audit logs that record timestamps, IP addresses, and signer actions to support compliance and legal defensibility.
Bi-directional integrations that map signed documents and status updates to CRM records, enabling sales and clinical teams to trigger follow-up tasks automatically without manual uploads.
Native integrations with common cloud drives allow automatic archival of signed documents to designated folders with retention tags and access controls applied.
Integrations with document editors and email systems let users prepare, send, and sign without leaving familiar applications, preserving version history and metadata.
Create template libraries for informed consent, vendor agreements, and compliance acknowledgements to ensure consistency and reduce errors during document prep.
| Feature | Configuration |
|---|---|
| Signer authentication method | Email + access code |
| Reminder frequency | 48 hours |
| Expiration policy | 30 days |
| Audit logging | Enabled, immutable |
| CRM sync mode | Real-time webhooks |
Supported platforms include modern web browsers on Windows and macOS, iOS and Android apps, and integrations with common CRMs for in‑browser signing and management.
For mobile and tablet usage in the field, ensure devices run a supported OS version and have secure network access; encourage staff to update apps regularly and use device-level encryption and password protection when handling regulated pharmaceutical documents.
A research coordinator needs a compliant process for electronic informed consent
Leading to faster enrollment and auditable records that support inspection readiness.
A regional rep requires quick product order confirmations from physicians' offices
Resulting in reduced administrative lag and clearer sales audit trails.
| Criteria | signNow (Recommended) | iSales |
|---|---|---|
| HIPAA support | Limited | |
| CRM native integration | ||
| Bulk Send capability | ||
| API access | Paid add-on |
Daily incremental backups retained 30 days
Secure archive retained 3–7 years
Retention aligned to regulation
Immediate freeze on deletion
Quarterly restore tests
| Pricing Aspect | signNow (Featured) | iSales | DocuSign | Adobe Sign | OneSpan Sign |
|---|---|---|---|---|---|
| Entry price (per user/month) | Starting at $8/user/month | Starts at $20/user/month | Starts at $10/user/month | Starts at $29.99/user/month | Enterprise pricing |
| HIPAA-compliant option | Available on business plans | Custom add-on | Available with Business Pro | Available with enterprise plan | Available with enterprise plan |
| Bulk Send support | Included on higher tiers | Not available | Available on select plans | Available on enterprise | Available via enterprise |
| API availability | Public API with SDKs | API via add-on | Robust API and developer tools | API with Adobe Document Cloud | API with enterprise focus |
| Free trial or demo | Free trial available | Demo on request | Free trial available | Free trial available | Demo on request |