Bulk Send
Send identical documents to many recipients with per-recipient tracking, useful for mass consent or policy acknowledgements across participant cohorts.
Comparing signNow and Apptivo helps research teams balance compliance, integration needs, and total cost of ownership when replacing paper or disparate approval processes with electronic signature and CRM-enabled workflows.
Responsible for cross-site document approvals and vendor selection, this user needs granular access controls, bulk send for cohort documents, and predictable per-user costs to manage grant budgets and audit requirements across multiple projects.
Manages participant consent and data-subject agreements and requires mobile signing, clear audit trails, and integration with the study CRM so that signed documents are reliably linked to participant records and retained per institutional policy.
Research administrators, clinical study coordinators, and procurement leads usually drive eSignature and CRM purchasing decisions for research groups and need clear pricing comparisons.
A focused comparison helps these stakeholders align regulatory compliance, integration needs, and expected transaction volume with vendor pricing models.
Send identical documents to many recipients with per-recipient tracking, useful for mass consent or policy acknowledgements across participant cohorts.
REST API for embedding eSignature into lab systems, CRMs, and portals to automate document creation and retrieval.
Detailed event logs capturing timestamps, IPs, and signer actions for regulatory reviews and legal defensibility.
Reusable templates with preplaced fields reduce errors and speed repeated document generation for protocols and vendor agreements.
Granular roles and permissions control who can create, send, or view documents across teams.
Native mobile capability for field data collection and participant signing on tablets or smartphones.
Directly convert Google Docs to signable PDFs or merge data into templates to streamline document creation from collaborative drafts.
Two-way integration that links signed documents and signature status with contact and project records in the CRM used by the research team.
Automatic archiving of signed documents to cloud storage with folder mapping and retention controls to meet institutional policies.
Customizable templates with role-specific fields for recurring forms such as consent documents, NDAs, and vendor contracts.
| Workflow Automation Setting Name and Purpose | Typical default configuration value for each setting |
|---|---|
| Reminder Frequency for Pending Signatures | 48 hours initial reminder, then weekly follow-ups for two occurrences |
| Signing Order and Parallel Routing | Configure sequential or parallel signer order per approval needs |
| Signature Field Validation Rules | Require initials and full signature fields where necessary |
| Attachment and Merge Field Behavior | Auto-merge CRM fields and allow PDF attachments as required |
| Document Expiration and Auto-Archive | Set documents to expire after defined retention and archive |
Confirm platform compatibility and mobile requirements before committing to a vendor, since field data collection often relies on tablets and varied operating systems.
Evaluate device management policies and test the vendor mobile app with representative field hardware to ensure consistent signer experience and secure storage of signed artifacts.
A university clinical program digitized consent forms to standardize signatures across sites and reduce paper handling
Leading to faster enrollment and clearer compliance evidence.
An R&D finance office used integrated eSignature and CRM workflow to route grant documents for institutional approvals
Resulting in quicker sponsor invoicing and auditable approval history.
| Feature or Criterion for Comparison | signNow (Recommended) | Apptivo |
|---|---|---|
| HIPAA compliance | Yes (BAA available) | |
| Bulk Send capability | ||
| Public REST API | ||
| Role-based permissions |
Confirm records are archived and access logs captured.
Validate retention policy adherence and BAAs are enforced.
Preserve documents per sponsor or regulatory holds.
Move finalized records to institutional archives or cold storage.
Verify secure deletion aligns with policy and legal holds.
| Plan / Feature | signNow (Recommended) | Apptivo | Typical monthly price (per user) | Typical annual price (per user) | Research fit notes |
|---|---|---|---|---|---|
| Free or Trial option | Free trial available | Free tier available | Free trial for new accounts | Free/limited tier exists | Useful for short pilots and evaluation |
| Entry-level plan | Business plan, starts around $8/user/mo billed annually | Starter plan, starts around $8/user/mo | Approximately $8 per user monthly | Approximately $96 per user annually | Good for small teams with basic eSignature needs |
| Mid-tier plan | Business Premium or equivalent, around $15/user/mo billed annually | Premium plan, around $12/user/mo | Around $12-$15 per user monthly | $144-$180 per user annually | Fits growing research teams needing API and admin controls |
| Enterprise plan | Enterprise pricing custom, includes SSO and BAA | Ultimate/Enterprise, custom pricing | Custom pricing based on volume | Custom annual contracts common | Best for institution-wide deployments and compliance |
| Add-ons and discounts | Volume discounts, advanced API tiers, and BAAs available | Add-ons include CRM modules and integrations | Negotiated discounts for volume | Enterprise contracts often include discounts | Consider expected document volume and integration needs |