eSignature
Secure, legally binding signature capture with configurable signer roles and field placement to support varied document types and approval chains.
In U.S. contexts, signNow supports ESIGN and UETA requirements for electronic signatures and audit trails, enabling signed documents to meet legal admissibility standards when processes follow verification and intent guidelines.
As the central administrator, this role configures signNow integration settings, manages users and permissions in both signNow and Copper, and defines organizational policies such as retention and authentication standards. Administrators also oversee API credentials and monitor audit logs for compliance.
Sales operators create and send document templates from Copper, map CRM data to signNow fields, and monitor signature progress. Their permissions restrict access to administrative controls while enabling template usage, bulk sends, and access to signed document storage for customer records.
Secure, legally binding signature capture with configurable signer roles and field placement to support varied document types and approval chains.
Direct connectors and API endpoints for embedding signing flows in Copper; map contacts, templates, and status updates to CRM records.
Reusable document templates with preplaced fields, merge tags, and role assignments to speed repetitive agreements and ensure consistency.
Workflow automation including reminders, conditional routing, and status-triggered updates that reduce manual steps and speed cycle times.
Administrative controls for session timeouts, password policies, MFA enforcement, and audit logging to meet enterprise security policies.
Comprehensive REST APIs and SDKs for custom integrations, webhook events for real-time notifications, and programmatic document handling.
Two-way workflows allow documents to be prepared in Google Docs, converted to signable PDFs, and returned to the document store with signature metadata preserved for audit purposes.
Native connector or API-based integration maps Copper contacts and opportunities to signNow templates, enabling send-from-record operations and automated status updates on completion.
Signed documents can be automatically saved to Dropbox folders with naming conventions and retention metadata to support backup and archival policies.
Centralized template library supports role assignment, merge fields from CRM records, and version control to ensure consistent, accurate documents across teams.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signature Expiration | 30 days |
| Status Webhooks | Enabled |
| Field Mapping | CRM Fields |
| Auto-save Copies | Enabled |
signnow and Copper both support modern web browsers and mobile platforms, enabling IT teams to deploy eSignature workflows across desktop, tablet, and smartphone environments.
Ensure browsers are up to date, enable secure TLS connections, and confirm any browser extensions or pop-up settings that could block signNow pop-ups or Copper integration dialogs during rollout.
A mid-market B2B sales team generates quotes in Copper and uses signNow templates to collect signatures quickly
Resulting in faster deal closure and clearer audit records.
A university registrar exports consent forms from a Copper-managed student record and routes them via signNow for guardian signatures
Leading to documented consent and simplified record retention.
| Criteria | signNow (Recommended) | Copper CRM | Paper-Based |
|---|---|---|---|
| Signature validity | Yes (witnessed) | ||
| Audit trail detail | Detailed | Limited | Manual records |
| Remote signing | |||
| Integration with CRM | Native/API | Native CRM features |
| Pricing Metric | signNow (Recommended) | Copper CRM | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|---|---|
| Starting price | Lower entry-level monthly tiers | CRM subscription starts mid-range | Higher entry-level eSignature price | Mid-range eSignature pricing | Tiered pricing with templates |
| Per-user cost | Competitive per-user plans for teams | Pricing focused on CRM seats | Per-user eSign licenses | Per-user and enterprise bundles | Per-user with content tools |
| Enterprise licensing | Volume discounts and enterprise contracts | Enterprise CRM contracts include seats | Large-enterprise contracts available | Enterprise licensing available | Custom enterprise plans |
| API & add-on costs | API access available often on higher tiers | API feature depends on CRM plan | API access typically premium | API included on some plans | API access with enterprise |
| Free trial & demo | Trial options and sandbox available | Free trial for CRM often offered | Trial/demo available | Trial available | Trial available |