Authentication
Multiple authentication options including email, SMS codes, and SAML/SSO to help validate signer identity according to document sensitivity and institutional policy.
Choosing between signNow and iSales affects regulatory compliance, record accuracy, and field workflows for veterinarians, researchers, and farm managers handling sensitive animal data and legal documents.
A research lead who manages animal study consent, specimen tracking, and regulatory submissions. Needs verifiable signatures, audit trails, and retention policies compatible with institutional review boards and data management plans.
An operations manager responsible for sales contracts, health certificates, and transporter authorizations. Requires mobile signing, quick template reuse, and integration with farm management records for traceability.
Veterinary clinics, university research labs, livestock operations, and extension services commonly evaluate eSignature-capable CRM workflows for field use.
Selection hinges on mobility needs, compliance requirements, and whether robust eSignature features must be added to an existing CRM or come native to the platform.
Multiple authentication options including email, SMS codes, and SAML/SSO to help validate signer identity according to document sensitivity and institutional policy.
Robust template management with field mapping to CRM entities, version control, and template-sharing to ensure consistent document structure across teams.
Immutable, detailed event records that capture signature events, timestamps, and signer metadata for regulatory and legal validation.
Native mobile apps and responsive web signing with offline capabilities to support field teams working in barns, labs, and remote sites.
Prebuilt connectors and APIs for common CRMs, cloud storage, and document management systems to automate sync and reduce manual entry.
Batch delivery and templated bulk signing for mass outreach, routine attestations, and coordinated consent collection across many recipients.
Pre-built and customizable templates let teams standardize consent forms, certificates, and contracts, reducing manual entry and ensuring consistent data mapping to CRM records for accurate traceability.
Bulk Send enables batch delivery of identical documents to multiple recipients, useful for mass consent collection, routine health declarations, and bulk contract distribution with consolidated tracking.
Comprehensive event logs capture signature times, IP addresses, and authentication events to support compliance with ESIGN, UETA, and institution-specific recordkeeping requirements.
Offline-capable mobile signing lets field staff collect signatures without constant connectivity and sync completed documents to the CRM when a network is available.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signature Authentication | Email + SMS |
| Document Retention | 7 years |
| Field Mapping | Auto-sync to CRM |
| Audit Logging | Enabled |
Confirm supported browsers, mobile OS versions, and connectivity expectations before deploying signNow or iSales workflows to field teams.
Ensure devices meet encryption and update policies, maintain secure device access, and confirm offline signing capabilities to support remote veterinary and farm environments where connectivity may be intermittent.
A veterinary research team requires signed informed consent for participant animals
Leading to faster IRB documentation and clearer audit traces that stand up in compliance reviews.
A livestock operation needs signed sale contracts and health certificates for shipments
Resulting in auditable transfer records, fewer lost documents, and improved traceability across farms and buyers.
| Comparison Criteria | signNow | iSales |
|---|---|---|
| ESIGN/UETA compliance | ||
| HIPAA support | ||
| Mobile offline signing | Limited | |
| Bulk Send capability |
Identify use cases and compliance needs
Create and approve document templates
Configure API or connector
Run small-scale field tests
Train admins and field staff
Roll out to production users
Track usage and issues
Refine templates and flows
Keep signed consents for the study duration plus required retention.
Retain medical records per institutional policy.
Archive sales and transport contracts after completion.
Maintain accessible logs for scheduled audits.
Capture signatures at point of encounter or prior to procedures.
Confirm identities and data mappings within 48–72 hours.
Sync signed documents to CRM immediately or on next connection.
Review retention status annually or by project end.
Produce export-ready records for audits within required timeframe.
| Pricing Category | signNow | iSales | Free tier | Monthly starting | Enterprise add-ons |
|---|---|---|---|---|---|
| Billing model | Tiered subscription, per-user billing | Custom CRM licensing | Trial available | Per-user or contact for quote | SSO, API, training |
| Trial availability | Free trial and demo | Demo on request | Limited trials often offered | Trial to paid conversion | Paid onboarding services |
| Entry-level offering | Small-team plans for document workflows | CRM-focused starter packages | Basic free tier often limited | Low-cost per-user tiers common | Premium integrations sold separately |
| Contract terms | Monthly or annual subscriptions | Typically annual or custom | Short trial periods | Monthly/annual options | Enterprise contracts with SLAs |
| Support and services | Standard support with paid upgrades | Vendor support tiers | Community support on free tier | Paid support levels available | Professional services for migration |