Role-based permissions
Granular permission settings let administrators control who can send, edit, or access documents. This reduces the risk of unauthorized sends and allows separation of duties between sales and compliance teams.
Comparing signNow and iSales helps administrators evaluate total cost of ownership, security and compliance posture, integration points with CRMs, and which vendor better supports U.S. regulatory needs for lead document handling.
Responsible for provisioning users, configuring SSO, managing account-wide settings, and enforcing retention and permission policies. Administrators ensure that lead management workflows adhere to internal rules and U.S. compliance requirements such as ESIGN and UETA.
Oversees template creation, bulk send operations, and routing rules for lead documents. Sales managers monitor completion rates, review audit trails, and coordinate with IT to integrate signatures into CRM records.
Administrators, operations managers, and sales leaders often need a direct comparison to decide on licensing and workflows.
These stakeholders use comparisons to align budget, security, and integration requirements before selecting a platform.
Granular permission settings let administrators control who can send, edit, or access documents. This reduces the risk of unauthorized sends and allows separation of duties between sales and compliance teams.
Bulk Send supports distributing identical documents to many recipients with individualized fields. For lead outreach, this reduces manual work and ensures consistent messaging and template usage across campaigns.
Shared templates maintained at the team level ensure standardized contracts and forms. Administrators can lock fields and versions to preserve legal language and reduce ad-hoc edits by individual users.
Single sign-on integration streamlines access and centralizes authentication policies. SSO support simplifies user lifecycle management and enhances account security.
Built-in reporting provides visibility into signature completion rates, bottlenecks, and outstanding requests. Administrators use reports to refine workflows and forecast resource needs.
A tamper-evident audit trail records signer activity, timestamps, IP addresses, and document versions. This is essential for dispute resolution and regulatory compliance.
Native connectors to popular CRMs enable automatic document binding to lead records, status updates after signature, and retrieval of signed agreements without manual export. Evaluate how fields map and whether the connector supports bulk send and template syncing.
Integration with cloud providers like Google Drive or Dropbox supports centralized storage and backup of executed documents. Check whether metadata and audit logs are preserved when syncing executed PDFs back to storage.
Support for Google Docs or Office 365 allows teams to prepare documents in familiar tools before converting to templates for signature. Confirm whether formatting, tables, and image assets transfer cleanly.
A well-documented REST API permits automation of send, status checks, and document retrieval. Assess available SDKs, rate limits, and support for webhook callbacks to update CRM records in real time.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signature Order | Sequential |
| Expiration Period | 30 days |
| Notification Settings | Email only |
| Webhook Callbacks | Enabled |
Confirm device and browser compatibility to ensure signers and admins can access signature workflows reliably.
Administrators should verify corporate device policies, network allowances for webhook callbacks, and test across common end-user environments before rolling out to sales teams.
A mid-sized lending team digitized loan consent forms to reduce turnaround time and maintain compliance with ESIGN
Resulting in faster loan closings and clearer audit evidence for regulators
An enrollment office needed secure signatures for FERPA-sensitive consent forms
Leading to streamlined enrollment processing while maintaining FERPA controls and clear audit trails
| Criteria | signNow (Recommended) | iSales |
|---|---|---|
| Core eSignature | ||
| API / Developer access | Contact vendor | |
| Bulk Send | ||
| SSO (SAML) | Contact vendor |
30 to 90 days for active sales files
3 to 7 years for business records
Follow industry-specific legal requirements
Monthly backups recommended
Secure deletion after retention period
| Plan Name | signNow (Recommended) | iSales | DocuSign | Adobe Sign | OneSpan |
|---|---|---|---|---|---|
| Entry-level price | Starts at $8 per user/month billed annually | Contact vendor for quotes | Starts around $10 per user/month | Plans from about $14.99 per user/month | Enterprise pricing only |
| Free trial | 14-day trial available | Varies by vendor | 30-day trial on some plans | Trial availability varies | Contact vendor |
| eSignature compliance | ESIGN, UETA, HIPAA support options | Varies by deployment | ESIGN, UETA | ESIGN, UETA | ESIGN, UETA, advanced audit |
| API access included | Included on business plans and above | Contact vendor | Included with developer options | Included on business tiers | Included for enterprise customers |
| Enterprise admin features | SSO, team templates, bulk send, retention policies | Vendor-specific admin controls | SSO, advanced workflows | SSO, document lifecycle management | Advanced authentication and compliance controls |