What are the main differences between SignNow's CRM and Apptivo for customer support?

When comparing SignNow's CRM vs Apptivo for customer support, there are key distinctions in feature sets. SignNow focuses on document signing and workflow automation, making it ideal for businesses that need efficient electronic signature solutions. Apptivo, on the other hand, offers a broader range of CRM functionalities, such as project management and invoicing, which may be beneficial depending on your customer support needs.

How does SignNow's CRM pricing compare to Apptivo?

In the comparison of SignNow's CRM vs Apptivo for customer support, pricing can be a deciding factor. SignNow typically offers more straightforward pricing plans, which are often more affordable for small businesses focused on eSigning needs. Apptivo's pricing is structured to accommodate a wider variety of CRM services, which can sometimes lead to higher costs if you require its entire suite of features.

What features does SignNow offer that are beneficial for customer support?

SignNow's CRM includes several features that enhance customer support, such as seamless eSigning, customizable templates, and automated document workflows. These functionalities are pivotal when handling customer requests and feedback efficiently. By improving the speed of document turnaround, SignNow is superior when analyzing its capabilities against Apptivo for customer support.

Can SignNow integrate with existing customer support tools?

Yes, SignNow offers various integrations that can enhance its functionality when compared to Apptivo for customer support. You can integrate SignNow with popular applications like Salesforce, Zapier, and others to streamline your processes. This aspect allows businesses to maintain existing systems while benefiting from SignNow’s eSigning capabilities.

What are the benefits of using SignNow for customer support compared to Apptivo?

Utilizing SignNow for customer support instead of Apptivo can yield benefits like simplified document management and swift electronic signature processes. The user-friendly interface of SignNow makes it accessible for teams looking to minimize training time. Furthermore, the focus on document automation in SignNow provides an advantage for customer support teams that handle high volumes of paperwork.

How does customer support differ in SignNow and Apptivo?

When evaluating customer support in SignNow vs Apptivo, users often note that SignNow provides responsive support primarily focused on eSigning queries. In contrast, Apptivo’s support is tailored to a broader array of CRM functionalities, which may lead to longer response times for specific eSigning issues. Your choice may depend on whether you prioritize specialized or comprehensive customer support.

Is there a trial available for SignNow and Apptivo?

Both SignNow and Apptivo offer trial periods, allowing prospective users to explore their capabilities. With SignNow, you can test out its eSigning functionality with no upfront commitment, making it an appealing option for businesses assessing different CRM solutions. Apptivo also provides a trial, but it may come with limitations in features compared to the full version.

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What active users are saying — signNows crm vs apptivo for customer support

Get access to airSlate SignNow’s reviews, our customers’ advice, and their stories. Hear from real users and what they say about features for generating and signing docs.

The BEST Decision We Made

5

Laura Hardin

What do you like best?

We were previously using an all-paper hiring and on-boarding method. We switched all those documents over to Sign Now, and our whole process is so much easier and smoother. We have 7 terminals in 3 states so being all-paper was cumbersome and, frankly, silly. We've removed so much of the burden from our terminal managers so they can do what they do: manage the business.

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Excellent platform, is useful and intuitive.

5

Renato Cirelli

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It is innovative to send documents to customers and obtain your signatures and to notify customers when documents are signed and the process is simple for them to do so. airSlate SignNow is a configurable digital signature tool.

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Easy to use, increases productivity

5

Erin Jones

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I love that I can complete signatures and documents from the phone app in addition to using my desktop. As a busy administrator, this speeds up productivity . I find the interface very easy and clear, a big win for our office. We have improved engagement with our families , and increased dramatically the amount of crucial signatures needed for our program. I have not heard any complaints that the interface is difficult or confusing, instead have heard feedback that it is easy to use. Most importantly is the ability to sign on mobile phone, this has been a game changer for us.

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