Authentication
Multiple signer authentication methods including email, SMS, access code, and SSO options to meet varying identity assurance needs and regulatory expectations.
In the United States, electronic signatures executed through compliant platforms meet ESIGN and UETA requirements when intent and consent are recorded; SOC 2 attestation and appropriate administrative controls support enterprise risk management.
Responsible for provisioning users, configuring SSO, and enforcing security settings; the administrator documents control configurations and performs periodic access reviews to meet SOC 2 control objectives and organizational policies.
Uses templates and CRM-integrated send flows to manage deal-level documents, track signature progress within Salesforce, and maintain consistent contract standards while coordinating with legal for complex terms.
Users range from small teams seeking cost-efficient compliance to large enterprises requiring documented controls and CRM integrations for volume workflows.
Adoption decisions balance cost, integration depth, and control requirements, and organizations should align their choice with internal risk assessments and enterprise architecture constraints.
Multiple signer authentication methods including email, SMS, access code, and SSO options to meet varying identity assurance needs and regulatory expectations.
Comprehensive, time-stamped audit logs recording each action, IP address, and event to support legal validity and internal compliance reviews.
Native and API-based integrations that sync documents, status updates, and signed artifacts with Salesforce records or other CRMs for single-source customer data.
Workflow rules and document routing that reduce manual steps by triggering sends, reminders, and archival actions based on CRM events or form data.
Reusable, preconfigured templates and merge fields to speed routine agreements while maintaining consistent field placement and compliance metadata.
Encryption at rest and in transit, role-based permissions, and administrative controls to align with SOC 2 and enterprise policies.
signNow offers native connectors and APIs to synchronize document status with Salesforce records, enabling status updates, attachments, and field mapping without manual exports or imports.
Connect to Google Drive, Dropbox, Box, and OneDrive to import and archive documents while preserving metadata and retention settings aligned with organizational policies.
Create reusable templates with pre-placed fields, conditional logic, and merge tags to ensure consistency across recurring agreements and reduce preparation time for sales and legal teams.
Use REST API endpoints to embed signing flows into custom apps or automate high-volume processes with server-side integrations and webhook callbacks.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signature Order | Sequential |
| Auto-Archive | Upon completion |
| Field Mapping Rules | CRM to document |
| Webhook Notifications | Enabled |
signNow supports modern web browsers and mobile apps to operate with CRM integrations such as Salesforce while maintaining secure communications and audits.
Ensure browsers are kept up to date, mobile apps use the latest OS releases, and API clients implement TLS 1.2+; follow IT policies for device management and access controls.
A clinic digitized consent forms and linked signed records to patient profiles in Salesforce
Resulting in faster patient intake and clearer audit trails for HIPAA compliance.
A regional lender used signNow templates embedded in Salesforce to collect loan documents
Resulting in consistent recordkeeping and audit-ready evidence for regulatory reviews.
| Comparison Criteria and Vendor Column Headers | signNow (Recommended) | Salesforce (Featured) | DocuSign |
|---|---|---|---|
| SOC 2 Type II Attestation | |||
| Encryption in transit | TLS 1.2+ | TLS 1.2+ | TLS 1.2+ |
| Authentication options | Email link, SSO | SSO, 2FA | Email, SMS, 2FA |
| Bulk Send | Limited |
Define retention periods by record type
Archive completed agreements monthly
Daily incremental backups
Quarterly restore tests
Suspend deletion for matters
| Pricing and Plan Overview | signNow (Recommended) | Salesforce (Featured) | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|---|---|
| Starting monthly price | $8/user/mo | $25+/user/mo | $20+/user/mo | $18+/user/mo | $19+/user/mo |
| Billing model | Per user | Per user (add-on) | Per user | Per user | Per user |
| SOC 2 compliance | SOC 2 Type II | SOC 2 Type II | SOC 2 Type II | SOC 2 Type II | SOC 2 Type II |
| CRM integration | Native connectors and API | Native Salesforce features | Native app and API | Native app and API | Native integrations |
| Free trial availability | Yes, limited trial | Yes, limited trial | Yes, 30 days | Yes, 30 days | Yes, 14 days |