Fill and Sign the Farm Invoice Template Form

Michigan Emergency Telephone Service Committee (ETSC) 2003 Report to the Michigan Legislature o n th e Implementation of Wireless E9-1-1 P.A. 78, 79, 80, and 81 of 1999 amending P.A. 32 of 1986 E 9 1 1 August 31, 2003 ETSC W eb Site: http://www.michigan.gov/msp-etsc 2003 Report to Legislature Page 1 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature TABLE OF CONTENTS Item Report of the Chair/Status of Wireless E9-1-1 Reporting Requirements of P. A. 78 of 1999 Page Numbers 4-5 6-8 A. Extent of emergency telephone service implementation in this state by CMRS suppliers under the wireless emergency service order and this act. 6 B. The actual costs incurred by PSAPs and CMRS suppliers in complying with the wireless emergency service order and this act. 6-7 C. The service charge required in Section 408 and a recommendation to change the service charge amount if needed to fund the costs of meeting the time frames in the wireless emergency service order and this act. 7 D. A description of any commercial applications developed as a result of implementing this act. 8 E. A detailed record of expenditures by each county relating to the implementation of the wireless emergency service order and this act. 8 ETSC Goals for 2003-2004 9 10-11 Department of State Police Report Department of Treasury Report 12 County Certification 13 Dispatcher Training 14 Appendix 1 -- Map of Phase I Wireless Implementation by County 15 Appendix 2 – Status of Wireline E9-1-1 Implementation by County 16 Appendix 3 – Overview of Wireless Fund 17 18-26 Appendix 4 – County Information Appendix 5 – Distribution of Wireless Funds to Counties 27 Appendix 6 – Wireless E911 CMRS Status Report 28 2003 Report to Legislature Page 2 Appendix 7 – Allowable Wireless Surcharge Expenditure List 29-30 Appendix 8 – Dispatcher Training Fund Distributions 31-37 Appendix 9 – Approved Dispatcher Training Courses 38-41 Appendix 10 – Michigan 9-1-1 Charges (Wireline) 42-46 Appendix 11 – 9-1-1 Surcharge Overview by State 47 48-53 Appendix 12 – P.A. 78 of 1999 Appendix 13 – Committee Membership Listing 54 Appendix 14 – Subcommittee Membership Listing 55-56 Appendix 15 – 2002 ETSC Meeting Minutes 57-86 Appendix 16 – Acronym Listing 87-92 2003 Report to Legislature Page 3 State of Michigan EMERGENCY TELEPHONE SERVICE COMMITTEE JENNIFER M. GRANHOLM GOVERNER East Lansing PAUL M. ROGERS CHAIR August 2003 TO: Interested 9-1-1 Parties The Michigan Emergency Telephone Service Committee (ETSC) was created by Public Act 32 of 1986. There were fewer members on the ETSC when it first met, and the committee served primarily in an advisory role. The primary focus was to facilitate the implementation of Enhanced 9-1-1 (E9-1-1) services throughout Michigan. At that time, many counties did not have 9-1-1 services at all, and those that did paid for it out of local funds. Cellular and other forms of wireless technology were just getting started and had little impact on 9-1-1 systems. There were no such things as automatic crash notification (ACN) systems, two-way paging devices, wireless devices like Palm Pilots and Blackberry units, or Voice-Over Internet Protocol devices where a person could use a personal computer to make a phone call. The Federal Communications Commission (FCC) had not yet developed rules for the implementation of Phase I and Phase II wireless 9-1-1. Phase I requires that wireless phones (mobile phones) that dial 9-1-1 also deliver the location of the radio tower the call is being routed through and the call back number for the phone used. Phase II requires that the location of the mobile phone be delivered to the PSAP (Public Safety Answering Point) when 9-1-1 is dialed. Today, Michigan has deployed E9-1-1 services throughout the state for all wireline (hard-line) phones. A majority of Michigan PSAPs are Phase I compliant and receive wireless 9-1-1 calls and the call back number of the mobile phone used to dial 9-1-1. Several PSAPs have implemented Phase II wireless 9-1-1 where the real-time location of mobile phones can be determined. The ETSC now oversees millions of dollars in funds for implementing wireless 9-1-1, funding of 9-1-1 center operations, and training of 9-1-1 operators. While the PSAPs are busy attempting to implement Phase I and II wireless 9-1-1, additional technological challenges are already beginning to impact the delivery of 9-1-1 services. These include the ability to dial 9-1-1 from two-way paging devices, automatic crash notification systems like OnStar, Voice Over Internet Protocol systems, and wireless handheld communications like Palm Pilot and Blackberry devices. Association of Public Safety Communications Officials · Commercial Mobile Radio Service · Department of Consumer and Industry Services · Department of State Police · Deputy Sheriff’s Association · Fraternal Order of Police · Michigan Association of Ambulance Services · Michigan Association of Chiefs of Police · Michigan Association of Counties · Michigan Communications Directors Association · Michigan Association of Fire Chiefs · Michigan Professional Firefighters Union · Michigan Public Service Commission · Michigan Sheriff’s Association · Michigan State Police Troopers Association · National Emergency Number Association · Telecommunications Association of Michigan · Upper Peninsula Emergency Medical Services · Members of the general public appointed by the Governor, Speaker of the House, and Majority Leader of the Senate 714 SOUTH HARRISON ROAD · EAST LANSING · MICHIGAN 48823 www.michigan.gov · (517) 336-6163 2003 Report to Legislature Page 4 Interested 9-1-1 Parties Page Two August 2003 This annual report to the Legislature includes substantial information about the status of 9-1-1 in Michigan and the progress of our 83 counties in implementing all facets of 9-1-1 services. The most important thing the Legislature can do is to create a State 9-1-1 Coordinator/Administrator position to take on the day-to-day responsibilities that have been carried, to date, by people who have other full-time jobs. It is simply no longer possible to expect people with other responsibilities to volunteer well over 50% of their employment time to facilitate statewide 9-1-1 activities. The responsibility of monitoring the activities of over 200 PSAPs, managing $30,000,000 in wireless funding each year, and coordinating the implementation of new 9-1-1 technologies has gone way past the ability of volunteers. The ETSC is an excellent resource, and brings many different disciplines together to achieve our common goals with regard to 9-1-1. However, this committee of volunteers cannot do what a full-time coordinator can do. Many states have implemented statewide 9-1-1 coordinator/administrator positions. Michigan needs to address this issue now. I strongly urge the Legislature and other public safety officials to work together to make a statewide 9-1-1 coordinator function a reality. Respectfully submitted, PAUL M. ROGERS, CHAIR Michigan Emergency Telephone Service Committee 2003 Report to Legislature Page 5 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature REPORTING REQUIREMENTS OF P.A. 78 OF 1999 P.A. 78 of 1999, Section 412 (1) states: The committee shall conduct and complete a cost study and make a report on the service charge required in section 408 not later than April 30, 2000, and August 30 annually after 2000. The report of the study shall include at a minimum all of the following: A. The extent of emergency telephone service implementation in this state by CMRS suppliers under the wireless emergency service order and this act. B. The actual costs incurred by PSAPs and CMRS suppliers in complying with the wireless emergency service order and this act. C. The service charge required in section 408 and a recommendation to change the service charge amount if needed to fund the costs of meeting the time frames in the wireless emergency service order and this act. D. A description of any commercial applications developed as a result of implementing this act. E. A detailed record of expenditures by each county relating to the implementation of the wireless emergency service order and this act. *********** This information was requested from counties via letter on June 2, 2003, and from CMRS suppliers via letter on June 4, 2003. A reminder notice was sent to counties on July 11, 2003. What follows is the Emergency Telephone Service Committee’s compilation of responses received. A. The extent of emergency telephone service implementation in this state by CMRS suppliers under the wireless emergency service order and this act. All of Michigan’s 83 counties have requested Phase I wireless service and 31 counties have requested or are pending Phase II service. To date, 61 counties have implemented Phase I and 21 have partially implemented Phase I, meaning the service is being provided by at least some of the CMRS suppliers licensed to do business within the county. One county is still pending. A map detailing the status of Phase I by county is contained in Appendix 1. A status report listing CMRS implementation by county is contained in Appendix 6. B. The actual costs incurred by PSAPs and CMRS suppliers in complying with the wireless emergency service order and this act. PSAPs: Each county was asked to report actual Phase I and Phase II implementation costs and any other allowable wireless fund expenditures for calendar year 2002. A detailed list of responses can be found in Appendix 4. Overall, counties received $12 million in wireless funding during calendar year 2002. Counties report spending $3,636,341 on Phase I; $3,303,404 on Phase II; and $14,863,319 on other allowable expenditures. (Some of these expenditures were made with wireless funds carried over from the previous year.) Some counties report that they are setting aside all or a portion of their wireless monies until they have sufficient funds to complete dispatch center upgrades or purchase costly Phase II equipment, such as mapping software or CAD systems. 2003 Report to Legislature Page 6 CMRS: Reimbursements approved by the ETSC to date total $4,387,772.44. Until successful implementation is complete, CMRS suppliers generally do not remit invoices to the state. The suppliers of CMRS do, however, incur significant costs with the implementation of Phase I and II E9-1-1. There are two main categories of costs for CMRS suppliers implementing Phase I E9-1-1 non-recurring and recurring costs. Non-recurring costs can be broken down into four general types of costs: · Switching (includes E9-1-1 software and hardware), · E9-1-1 System Provider Facilities (includes trunks, data links, and selective router interconnection if needed), · E9-1-1 Vendor Services (may include an implementation fee for deployment in the CMRS supplier’s region), · Engineering, Operations, Maintenance, & Administration (includes billing software development, legal administration, engineering, testing and implementation). · Mapping for Phase II compliance. Recurring costs can be broken down into three general types of costs: · E9-1-1 System Provider Facilities (monthly charges a supplier incurs for links and trunks, as well as selective router interconnection costs), · E9-1-1 Services Vendor (often priced by the vendor for the CMRS supplier on a per subscriber basis, but can also be priced based on the population covered or on switched cell sites covered. These services may also include additional SCP database functionality or location measuring capabilities), · Supplier Operations, Maintenance, and Administration (ongoing costs depending on what the E91-1 vendor services include). In summary, CMRS suppliers’ Phase I E9-1-1 costs for non-recurring charges for a mid-size market can range from a few hundred thousand to several hundred thousand dollars, while Phase I monthly recurring costs can range from several thousand to one hundred thousand dollars. Phase II cost information is only partially available at this time, however, many CMRS suppliers will incur significant increases in costs to accommodate Phase II. CMRS suppliers will continue to submit invoices as E9-1-1 (Phase I and Phase II) deployments continue, causing the CMRS fund to decrease. C. The service charge required in section 408 and a recommendation to change the service charge amount if needed to fund the costs of meeting the time frames in the wireless emergency service order and this act. With the information provided by counties, the ETSC Legislative Action Subcommittee completed an extensive review of Michigan’s 9-1-1 funding structure. The subcommittee looked closely at Michigan’s current system, reviewed programs in other states, analyzed cost and call data, and submitted its recommendations to the ETSC. Appendix 11 contains a chart of 9-1-1 surcharges by state. Twenty-two states have a higher monthly wireless surcharge than Michigan, nine states have a $.50 per month surcharge, and one state charges $.51 per month. 2003 Report to Legislature Page 7 D. A description of any commercial applications developed as a result of implementing this act. This information was requested from all CMRS suppliers doing business in Michigan. Suppliers indicated they do not use wireless surcharge funds to develop technology for commercial use or profit. E. A detailed record of expenditures by each county relating to the implementation of the wireless emergency service order and this act. County reports indicate the total annual cost of 9-1-1 operations in Michigan to be over $128 million. Of this, approximately $12 million came from wireless surcharge funding. While some PSAPs do not yet have the technology in place to obtain accurate call counts, the National Emergency Number Association estimates that over 25% of 9-1-1 calls come from wireless phones, with even higher percentages shown to occur in metropolitan areas. Of those Michigan PSAPs capable of counting or accurately estimating their call volumes, it appears that an average of 40% of all calls to 9-1-1 come from wireless phones. 2003 Report to Legislature Page 8 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature OBJECTIVES for 2003-2004 Since passage of the 1999 legislative amendments to P.A. 32 of 1986, technology has evolved and much has been learned about both wireline and wireless E9-1-1 implementation. The ETSC Legislative Action Subcommittee began work in July to identify areas of P.A. 32 that may need to be added/revised/or updated. The subcommittee researched the following areas, soliciting input from sources within the state of Michigan and in other states: · · · · · · · · · · · · · Multi Line Telephone System (MLTS) Technology Prepaid Wireless Surcharge Annual Reporting and Accounting Registration Requirement for Any Service System Resellers Providing Access to 9-1-1 in Michigan/Registration Requirement for CLECS in Michigan 9-1-1 Service Provider Access to CMRS Fund Emergency Service Provider Release of Customer Information in Emergency Situations (Subpoena Process, etc.) MSP Access to Wireless Funds County Certification for Wireless Calls Michigan 9-1-1 Coordinator Alternate Uses for 9-1-1 Databases/Accessibility to 9-1-1 Databases Qualified Obligation (Debt Retirement on Surcharge Ballot Proposals) PSAP Certification for Direct Payment of Wireless Funds Parity in Cost Recovery The ETSC approved at its May 12, 2003, meeting to move forward with the legislative rewrite package. 2003 Report to Legislature Page 9 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature DEPARTMENT OF STATE POLICE REPORT Wireless Implementation Progress on upgrading Michigan State Police regional dispatch centers to accept Phase I calls has been slow due to lack of funding. The 1999 wireless legislation did not provide a cost recovery mechanism for MSP. Costs for staff and maintenance of these centers are borne by the department’s general fund monies. The department’s largest center, located in Detroit, currently answers approximately 2,000 wireless 9-1-1 calls per day. One exception is the MSP Rockford Regional Dispatch Center. Through an agreement with Kent County, a portion of the county’s wireless 9-1-1 funding is being routed to MSP to upgrade equipment and handle wireless call response for the county. With the early out retirements of many dispatchers, MSP is currently at a staffing level of 95 dispatchers, down from 110 at one time. The 15 positions have been permanently eliminated. Dictaphone State Police have installed the Freedom Dictaphone software at all seven regional dispatch centers. This system has the capability to capture/record telephone conversations, radio transmissions, and record on multiple talk groups. It is an upgrade of the old software tapes. $.03 Fund For the first two years, Michigan’s wireless surcharge was $.55 per month. During that time, $.03 was set aside for use by the Department of State Police “to fund priority issues of 9-1-1 coverage.” MSP retained Schumaker and Company of Ann Arbor, Michigan, to assist in the preparation of an objective needs assessment, an overall financial disbursement strategy, and a proposal submission form which was widely distributed to the 9-1-1 community. Evaluation of the proposals was done with the assistance of a working committee comprised of representatives from the PSAP community. The final report, with recommendations of projects to receive funding, was presented to the Governor’s Office and select members of the Legislature earlier in 2003 for consideration. Meetings have been held to discuss the final report with these select members. Members of the ETSC are also making contact with Legislators to discuss the report. It is hoped that once the Legislature is back in session, a final meeting will be held and approval and authorization for disbursement of the funds will be granted by the full Legislature, as required by law. ETSC Staff Support The Michigan State Police is responsible for providing staff assistance to the Emergency Telephone Service Committee as necessary to carry out the Committee’s duties. This function is housed within the department’s Uniform Services Bureau (USB) Administrative Section. The USB office serves as the central point of contact for all questions and inquiries regarding the ETSC and its functions. The Uniform Services Bureau Commander serves as the State Police representative to the ETSC. This representative currently serves as the chair of the Legislative Action and CMRS subcommittees. Two USB staff members provide administrative staff support to the committee and its members. These three MSP members handle their ETSC duties in addition to their day-to-day responsibilities within the department. As 9-1-1 has continued to grow and expand in Michigan, the need for a fulltime state coordinator has become a necessity to keep the program on track in the state. In accordance with P.A. 78, before CMRS invoices are reviewed by the CMRS Subcommittee, Michigan State Police staff must remove all information that identifies the CMRS supplier submitting 2003 Report to Legislature Page 10 the invoice. Internal procedures are in place to track invoices as they are received and reviewed by the CMRS Subcommittee and the ETSC. During the calendar year of 2002, 50 invoices were received and reviewed for reimbursement. Regular mailings have been sent in an effort to keep interested parties informed of the Committee’s activities. Due to the budget restrictions facing the state, information which previously was mailed is now posted to the ETSC web site to save on copying and postage expenses. The web site can be reached at: http://www.michigan.gov/msp-etsc 2003 Report to Legislature Page 11 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature DEPARTMENT OF TREASURY REPORT The Department of Treasury is responsible for the financial administration of this program. Financial administration tasks include processing payments received from the Commercial Mobile Radio Suppliers (CMRS); making distributions to the counties, CMRS, and the Public Safety Answering Points (PSAPs) as directed by the committee; and accounting for these transactions. The Office of Revenue and Tax Analysis identified the CMRS suppliers or resellers that had customers conducting business in Michigan. As of June 2003, there are 50 CMRS suppliers/resellers operating in Michigan. Cash Receipts to date for Fiscal Year 2003, from CMRS suppliers and interest, total $26.5 million. Treasury’s Bureau of Investments invests the account balances as part of the State’s common cash fund. Four types of payments are made from this program. 1. & 2. County payments, which are funded by the 10-cent and 15-cent portion of the fee, have been disbursed on a quarterly basis since May 2000. 3. Fourteen payments have been made to the CMRS suppliers this fiscal year, which is funded by the 25-cent portion of the fee. Payments are made to CMRS suppliers for providing and installing equipment that implements the wireless emergency service order and PA 79 of 1999. A balance of $35.7 million remains in the fund for disbursement. 4. The third PSAP training fund payment was made in May 2003. $732,117 was distributed to 146 PSAPs. The next disbursement will occur in the early fall 2003, and is estimated to be more than $700,000. The system to make disbursements to the counties and the PSAPs is a modification to the State Revenue Sharing system. (as of July 2003) CONTACT: Evah Cole - ColeE@michigan.gov Or Andrew Lockwood - lockwooda@michigan.gov at (517) 373-2864 2003 Report to Legislature Page 12 2003 Report to Legislature Page 13 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature COUNTY CERTIFICATION At its December 4, 2002, meeting the ETSC approved the following criteria to be used in determining fourth-year certification: 1. To be compliant with Michigan P.A. 78, a county must, prior to February 28, 2003: (A) Provide the ETSC with documentation of a final 9-1-1 plan, approved by that county’s board of commissioners. (B) The final 9-11 plan must incorporate a reference to FCC Docket 94-102, the wireless emergency service order. This information was disseminated to all County Board of Commission Chairs and PSAP directors in letters dated January 13, 2003. On March 28, 2003, the ETSC voted to certify all 83 Michigan counties as eligible for fourth-year funding. th The 5 year certification process will require counties to be Phase I compliant by January 31, 2004. A county that has not deployed Phase I with all the CMRS carriers in their entire 9-1-1 service district(s), or has not deployed Phase I in a specific geographic area in their 9-1-1 service district(s), must submit a written plan for deployment to the ETSC by January 31, 2004. This plan must meet with the approval of the ETSC and must include actual deployment of Phase I service. A county may be exempt from the plan to implement wireless 9-1-1 for any wireless carrier that is not ready and/or refuses to deploy, through no fault of the county. There will be requirements for Phase II service also. Information on both of these plan requirements will be forwarded to counties during September 2003. 2003 Report to Legislature Page 14 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature DISPATCHER TRAINING Section 409 (1) (d) of Act 78 of 1999 provides that $.015 of the surcharge collected for each CMRS connection be distributed to primary public safety answering points (PSAPs) for the basic and inservice training of PSAP personnel. The Act also requires the funds be spent on training that is approved by the Michigan Commission on Law Enforcement Standards (MCOLES). MCOLES has continued to partner with, and provided support to, the ETSC as provided in P.A. 78. In consultation with the subcommittee, in-service dispatcher training course requests were processed and reviewed. Those found to be eligible were approved by MCOLES for funding eligibility. Approved courses were submitted by MCOLES for inclusion on the ETSC web site. In early January the ETSC distributed the dispatcher training fund application form (ETSC-101) and instructions to all PSAPs in Michigan. Of the 191 primary PSAPs in Michigan, 150 submitted requests for dispatcher training funds. Sixteen applications were challenged or amended by the subcommittee and none were denied. On March 28, 2003, the ETSC voted to approve the Dispatcher Training Subcommittee’s recommendation that wireless training fund distribution be paid to the 150 certified PSAPs from revenue available for distribution in fiscal year 2003. The 150 approved applications cover a total of 1,907 eligible dispatchers. With $732,116.00 available for this distribution, the per dispatcher amount was $383.91 (total amount per PSAP rounded off to whole dollars). A detailed listing of PSAPs and distribution amounts is attached in Appendix 8. 2003 Report to Legislature Page 15 Appendix 1 Map of Phase I Wireless Implementation by County as of August 25, 2003 2003 Report to Legislature Page 16 2003 Report to Legislature Page 17 2003 Report to Legislature Page 18 Appendix 2 STATUS OF WIRELINE E9-1-1 IMPLEMENTATION as of August 2003 County P = Pending Wireline Phase I Phase II Y=Yes N=No R=Requested County P = Pending Wireline Phase I Phase II Y=Yes N=No R=Requested Alcona Y N Lapeer* Y(5/6) P Alger Y N Leelanau Y N Allegan Y N Lenawee P N Alpena Y N Livingston Y P Antrim* Y(1/3) N Luce P N Arenac* Y (2/4) N Mackinac P N Baraga P N Macomb Y N Barry Y R Manistee Y N Bay Y N Marquette Y Y Benzie Y N Mason Y R Berrien Y N Mecosta Y R Branch Y Y Menominee Y P Calhoun Y N Midland Y N Cass Y N Missaukee Y N Charlevoix Y Y Monroe* Y (5/6) P Cheboygan Y Y Montcalm Y N Chippewa* Y(1/2) P Montmorency Y N Clare* Y (2/3) N Muskegon Y N Clinton Y R Newaygo Y P Crawford Y N Oakland* Y(5/6) P Delta* Y (1/2) P Oceana Y R Dickinson Y N Ogemaw Y N Eaton Y R Ontonagon P R Emmet Y Y Osceola Y R Genesee* Y (6/7) R (6/7) Oscoda Y N Gladwin Y N Otsego Y N Gogebic R N Ottawa Y R Grand Traverse Y N Presque Isle Y N Gratiot Y R Roscommon P N Hillsdale Y N Saginaw Y P Houghton Y P St. Clair Y N Huron Y N St. Joseph* Y (4/5) R (1/5) Ingham Y N Sanilac* Y (2/3) R Ionia Y N Schoolcraft P N Iosco* Y (2/3) N Shiawassee* Y (5/6) N Iron Y N Tuscola Y N Isabella Y N Van Buren Y N Jackson Y N Washtenaw Y N Kalamazoo Y N Detroit Y R Kalkaska Y N Downriver Y N Kent Y P CEW Y N Keweenaw P N CWW P N Lake Y R Wexford Y P *Indicates number of CMRS suppliers who have implemented Phase I. For example; (2/3) indicates two out of three suppliers have implemented Phase I. 2003 Report to Legislature Page 19 Appendix 3 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature OVERVIW OF WIRELESS FUND DISTRIBUTIONS TO DATE (as of 8/31/03) FUND CMRS (.25) COUNTY (.10) COUNTY/POP (.15) TRAINING (.015) MSP (.03-sunset) TOTALS RECEIPTS 42,349,748.25 16,462,161.81 24,710,584.64 2,528,167.87 1,956,624.43 DISBURSEMENTS 4,387,772.44 15,132,850.00 22,715,809.00 1,928,279.00 1,956,624.43 BALANCE 37,961,975.81 1,329,311.81 1,994,775.64 599,888.87 0 88,007,287.00 46,121,344.87 41,885,952.13 P.A. 32 of 1986, as amended, provides that the $.52 wireless surcharge is to be distributed as follows: CMRS: $.25 is disbursed to reimburse CMRS suppliers licensed by the Federal Communications Commission for providing and installing equipment that implements the wireless emergency service order and P.A. 32 of 1986, as amended. This disbursement is made as CMRS invoices are submitted to and approved by the ETSC. (Not reflected in disbursements here is $4,252,109.74 that was approved for reimbursement by the Committee at its August 19, 2003, meeting.) COUNTY: $.10 is disbursed equally to each county that has a final 9-1-1 plan in place that includes implementing the wireless emergency service order and P.A. 32 of 1986, as amended. Money received by a county shall only be used to implement the wireless emergency service order and P.A. 32. Disbursement is made quarterly by the Department of Treasury. COUNTY/POPULATION: $.15 is disbursed on a per capita basis to each county that has a final 9-1-1 plan in place that includes implementing the wireless emergency service order and P.A. 32 of 1986, as amended. The most recent census conducted by the United States Census Bureau is used to determine the population of each county. Money received by a county shall only be used to implement the wireless emergency service order and P.A. 32. Disbursement is made quarterly by the Department of Treasury. TRAINING: $.015 is available to PSAPs for training personnel assigned to 9-1-1 centers. Funds are distributed semi-annually, in accordance with an application process established by the ETSC. Money is disbursed to eligible PSAPs and counties for training of PSAP personnel through courses approved by the Michigan Commission on Law Enforcement Standards. The courses must provide basic 9-1-1 operations training or in-service training to employees engaged in 9-1-1 service. CMRS RETAINS: $.005 is retained by the CMRS supplier or reseller to cover the costs of billing and collection as the only reimbursement from this charge for billing and collection costs. (Since this portion is not submitted to the Department of Treasury, it is not included in the chart above.) MSP: For the first two years, Michigan’s wireless surcharge was $.55 per month. During that time, $.03 was set aside for use by the Department of State Police “to fund priority issues of 9-1-1 coverage.” A proposal that includes projects to receive funding was provided to the Governor’s Office and various members of the Legislature early this year for review. Questions have arisen regarding the selection process, which MSP has discussed with these Legislative members. An additional meeting will be scheduled after the Legislature is back in session. In addition, members of the ETSC are in contact with Representatives to answer their questions. It is hoped that the proposal will be approved by the full Legislature later this year. 2003 Report to Legislature Page 20 Appendix 4 (Insert COUNTY INFORMATION Spreadsheet Here) 2003 Report to Legislature Page 21 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature COUNTY INFORMATION DETAIL County Alcona Alger Allegan Alpena Antrim Arenac Baraga Barry Comments Phase I compliant. Wireless funds are being banked. Current plan calls for moving Alcona Co. Central Dispatch from the Sheriff’s Office to a separate building. Funds are being banked to purchase a building and renovate it to meet the needs of the dispatch center. Additionally, new radio equipment and mapping equipment are planned for when the dispatch center moves from the Sheriff’s Office to it’s own facility. Alger has converted to 800 MHz. Are receiving cell phone 911 calls on our 911 system with tower site and call back number. Phase I compliant with all providers. The costs at Allegan Co. for Phase I wireless 911 were primarily the wages of the Allegan Co. Central Dispatch Technical Supervisor’s direct work with the wireless providers. This involved MSAG work, call testing, and coordination of implementation. Work has begun to initiate Phase II wireless implementation, including evaluating our current 911 premise equipment and mapping technologies. Other allowable expenditures were used for the wages of the technical supervisor and an additional telecommunicator position for the peak call times on afternoon/evening shifts. In regards to funds and Phase II system upgrades, along with the wireless funds received in 2000 and 2001, the remaining $43,093 received from 2002 wireless fund has been set aside for a future 911 phone system upgrade and mapping system that can be integrated for use with Phase II. Phase I compliant. Phase I compliant. Minimal expenditures were made during fiscal 2002 from wireless funds for the primary purpose of having enough funds to complete a CAD system upgrade and purchase a CAD based mapping software. $47,495 has been paid out of wireless funds fiscal 2003 to date for the CAD upgrade and additional expenditures. Expenditures have been approved for an additional $158,177 during physical 2003. Phase I deployed with two companies. Will be Phase I deployed with remaining two companies sometime this year. Moved into a new dispatch center in February of this year, which has made the organization more efficient. It has also created the need for another dispatcher, especially when call volumes are unusually high. Without wireless funds, Arenac Co. would have been unable to upgrade and prepare to implement and receive wireless calls for emergency service. MSAG/addressing project pending completion, final payment $13,000. 911 addressing signs and installation project estimated cost $106,158. Phase I compliant. Letters of request for Phase II have gone out to CMRS providers. Included in the $599,166 listed as unexpended receipts is the balance of our 2002 operating budget paid for 2002. This includes all expenses not pertaining to wireless operation or to Phase I or Phase II implementation costs. 2003 Report to Legislature Page 22 Bay Has Phase I service with five different companies. Benzie Phase I implementation continues. 911 wireless funds have been used to assist in funding the 911 function for Benzie County. Specifically this includes the expenses for the five year lease purchase of an upgraded 911 system, it’s supporting maintenance contract, and other operational costs. The County’s general fund also supports the 911 effort. The unexpended revenue was carried over into the fund’s balance for the following year which is a normal and desirable result. Phase I fully implemented in April 2003. Report reflects Berrien County expenditures for all 5 PSAP’s operating in the county. Unexpended receipts for FY02 were rolled over into a “Wireless” fund balance that is earmarked for FY03 budget and future Phase II costs. The CAD syspem purchased in 2001 is Phase I and II compliant. Phase I compliant with all CMRS providers except one. Phase II compliant. Installation completed in April 2003. Berrien Branch *CCE (Charlevoix, Cheboygan, and Emmet counties) Calhoun Cass Charlevoix Cheboygan Chippewa Clare Clinton Crawford The feasibility study for a Calhoun Co. consolidated Public Safety Communications Center has been completed by our E911 Coordinator. At the present time, we are looking toward implementation in 2004. Phase I compliant. Currently accepting calls from Nextel, Alltel, Centennial, and Verizon. We are currently looking to make a request for Phase II wireless within the next year. We need to upgrade our CAD system with mapping to become capable to accept Phase II calls. There were no expenditures for Phase I and Phase II implementation in 2002. Changing CAD systems to be Phase II compliant in 2004 and applying the wireless money for the purchase of these systems. Phase I compliant with all CMRS providers except one. Phase II compliant. Installation completed in April 2003. Phase I compliant with all CMRS providers except one. Phase II compliant. Installation completed in April 2003. Phase I compliant with one of two companies. Expect implementation with the second company in 2003. 911 center has installed equipment to receive wireless 911 calls at our center. $231,011 was expended by Chippewa Co. during 2002 for the purchase of CPE Positron Lifeline 100, Power 911 CAD and Power Mapping. Equipment was fully implemented on 6/20/02. Working with county mapping vendor to determine needs and do not have a time frame established for Phase II readiness. No recommendation to change the service charge amount. Phase I compliant with two companies. Clare rolls the wireless money into the operating budget of the center. It is not held out for specific projects. 911 equipment was upgraded to allow for 10/20 digit capability. Phase I compliant. Awaiting Phase II. 2002 call summary 911 trunks 27,695. Cellular calls 16,452. General business calls 52,834. 59% of all emergency calls from cellular. Phase I completed with three companies. Call volume totals listed above are only for calls in which an incident number was assigned. We are unable to keep statistics for calls received that are not issued an incident number. 2003 Report to Legislature Page 23 Delta Dickinson Eaton Emmet Genesee Gladwin Gogebic Grand Traverse Gratiot Hillsdale Houghton Huron Ingham Currently, two cellular companies are servicing the area. One company is Phase I compliant. We are uninformed of the implementation status of the second company. Mapping program is up and running, but we have a problem with the software accessing certain addresses from the database. The map itself is of exceptional quality. The mapping software company is working on a solution. Phase I compliant. Wireless calls are estimated due to some wireless companies not being Phase I capable. Phase II implementation costs include CAD-Mapping software, upgraded computer equipment to provide a map at all Dispatch positions. Other allowable expenditures were for equipment at the 911 center. Eaton County is Phase I compliant for all wireless carriers in our county. Phase I compliant with all CMRS providers except one. Phase II compliant. Installation completed in April 2003. Phase I installed and operational with six companies, one company remaining. Phase II installed and operational with six companies, one company remaining. Phase I compliant. Began receiving wireless 911 calls in May 2002. No equipment in place to track number of wireless calls received. Manual counted 291 wireless calls from May – Dec. 2002. The $1,614 of allowable expenditures from 911 wireless funds was for dispatchers to attend Powerphone Dispatch Training. All figures listed were attained from the Gladwin Co. Clerk’s Office. County is working on the MSAG and developing the GIS for regional. Working on the communications for the county and working with the Michigan State Police and regional dispatch. Education of the public on 911 implementation. Still working on Phase I. New equipment needed for Phase II. Phase I implemented. 2002 Budget breakdown: $452,277. Surcharge = $170,00. Agency contribution = $233,616. Other (interest and carry-over = $8,661. Wireless = $40,000. Excess wireless of $50,429 is set aside for Phase II upgrades which will be completed within the next 12 – 18 months as the dispatch center is relocating to a new center with new equipment. Phase I implemented. Four cellular companies have tested and we are receiving Phase I data. Alltel (includes CenturyTel), Centennial, Voicestream and Nextel. Sprint has a tower in our county but has not tested yet. We are Phase II compatible, but do not have the technology to plot coordinates on a computer map. PSFA grant applied for. Phase I compliant. Phase I implemented with all known cell providers. Phase II requests mailed in April 2003. Unexpended receipts held in reserve for wireless voice system. 2003 Report to Legislature Page 24 Ionia Iosco Iron Isabella Jackson Kalamazoo Kalkaska Kent Keweenaw Lake Lapeer Leelanau Lenawee Livingston Phase I implemented with all known carriers. Considerable staff time was devoted to implementing Phase I which is not included in “Actual Phase I Implementation Costs.” The portion of the wireless surcharge provided to counties needs to be substantially increased. Over 50% of our 911 calls were wireless. Yet, only 10% of our revenue was derived from wireless funds. At the same time, the number of wireline telephones is decreasing so that less revenue is being received from that surcharge. Providing for the proper funding of 911 centers through telephone (wireline and wireless( surcharges has become a critical issue that needs to be addressed. Two of three CMRS providers are Phase I. NPI advised they did not have the funding and would not be making any attempt to do any Phase I or Phase 2 implementation. The wireless revenues came in over projections for 2002. Without pre-approval, these funds could not be expended during the 2002 budget year. Phase I compliant. Phase I compliant. Phase I compliant and testing Phase II. Unexpended money for 2002 to be spent on MDC project. Three CMRS providers began routing to Sheriff’s Dept. in 2003. The one remaining provider should be routing to the Sheriff’s Dept. as soon as SBC can handle 20 digit. Our phone equipment has been upgraded to accept 20 digit. Working on site and sector maps with five CMRS providers. Still implementing Phase I. Expect to have enhanced 911 before the year is through. All 911 calls are currently routed through the Negaunee Post. A good portion of the 911 budget will be used for completion of re-addressing, numbering, signs, and street manager software. Phase I compliant. Receiving name of caller’s cell company, tower phone number, tower’s address, and call back number for the cell caller. Lake Co. receives a large amount of cell calls from citizens that accidently bumped their 911 button. They apologize when we call them. Many times they don’t know they dialed 911 until we call them back. Another large portion of 911 calls on the cellular trunks are citizens that don’t stop to help people, they are just passing by. Officers are sent out to find nothing. Many other callers are routed to the proper county because their incidents occur in these other counties. 44.5% of our 911 calls are cell 911 calls. Phase II mapping is still being discussed. Applied for approximately $57,000 a year ago, and have not heard anything from the people overseeing the 03 cent fund. Phase I completed with 5 of 6 providers. GIS department recently went through an RFP to update base maps and centerlines. The county commission is considering a proposal to add a Systems Admin. Position to oversee the Phase II implementation and future oversight of that infrastructure. Phase I is complete and operational except NPI. NPI will not commit to an implementation date. Alltel and Cricket have implemented Phase I. No other companies have implemented Phase I. Phase I compliant. During FY02, $85,190.57 was expended to replace the 911 Life Line Telephone equipment at the back-up center to accept both 2003 Report to Legislature Page 25 Luce Mackinac Macomb Manistee Marquette *Mason/Oceana *Meceola Mecosta Menominee Midland Missaukee Phase I and II. Also during FY02, we installed two additional dispatch consoles at the primary PSAP. Most of the FY02 listed equipment and expenditures should have been part of the Phase I and II implementation costs. Phase II should be completed by the end of 2003. We are still working with CLEMIS and our CAD vendor on this project. The lawsuit between MCDA and SBC is still pending, which impacts the financial responsibilities for PSAP’s and SBC. Negaunee Dispatch has installed equipment that meets Phase I requirements as of 4/30/03. PSAP 811 test date is 6/2003. The unexpended amount of $33,011.00 is for radios, pagers, and other electronic equipment to be purchased during the 2003 calendar year. Phase I and Phase II ready. Phase I testing with one company is ongoing. No testing with the other company to date. Phase II request will be submitted as soon as Phase I testing is completed with company. MSP Negaunee Dispatch lost call records for Oct/Nov due to equipment problems. Calls reported are based on total ALI bids for the year, wireless calls are calls for service less Oct/Nov. We have a fund balance of $517,998 after the 2002 activity. Grant from local Revenue Sharing Board = $200,000 for 800MHz radios. $53,708.12 from Verizon lease. Returned down payment from 3 years ago for CAD system lease paid off early with wireless funds $208,828.74 Phase I compliant. We are now equipped to handle Phase II calls Phase I compliant. Moving into a new building and plans are to be operational on Aug. 11, 2003. We will then be Phase II compliant and letters requesting Phase II will go out to wireless companies at that time. Phase I completed in 2002. Meceola is moving into Phase II. Mapping is due to be completed in early fall of 2003. Phase II will be requested at that time. CAD system and phone systems are ready for Phase II. Phase I compliant. Moving into Phase II, mapping is due to be completed in early fall of 2003. Phase II will be requested at that time. CAD system and phone systems are ready for Phase II. Phase I compliant. Wireless calls in the city of Menominee and along the Bay are either transferred or relayed by the Wisconsin PSAP’s that receive them. Power 911 and Power Map, along with upgrades to our system were installed beginning in July 2002, and make us Phase II ready. We are working on errors in our mapping program, and will request Phase II when those errors are completed. Part of the cost in actual Phase I implementation are also considered part of Phase II implementation. The unexpended receipts are money that will be used for mapping updates and equipment. Final funds for 2002 not received until 1/31/03, therefore they were not expended in 2002. Some of the funds spent in 2002 were remaining from 2001, so figures don’t match. One carrier remaining on Phase I implementation, they have requested our approval for delayed implementation so they can advise FCC of “compliance” and not receive future fines. To date we have not signed. Awaiting implementation schedule from them. Phase I completed. 2003 Report to Legislature Page 26 Monroe Montcalm Montmorency Muskegon Newaygo Oakland Phase I compliant. Monroe County will be Phase II compliant this year. Mapping complete – AVL in testing phase. Landline and wireless report server installed. Monroe County did not receive wireless funds in 2002 but was able to complete Phase I and start several other projects that have been scheduled for completion in 2003. Receive ANI for cell and ALI for tower face. Have not purchased mapping yet. Excess receipts over expenditures will be used for equipment. Call counts are averaged due to information lost during call accounting system upgrade. All wireless funds are applied to personnel costs. Wireless implementation costs are taken from the general operating budget. County voters passed a .30 millage to provide for a new hardware/software system that will include an upgrade for central dispatch to assist in Phase II deployment. Phase I compliant. Money for this came from our 2003 budget year. 20digit capable equipment was installed 2/2003. Now beginning GIS mapping integration with 911. Five CMRS carriers have completed testing and implementation of 704 sectors which are currently live on Phase I at three PSAP’s. Oakland County has completed the routing sheet and MSAG work for 259 sectors for the remaining carrier. Testing for the remaining carrier has been postponed at the carriers' request, but anticipate testing and implementation by 8/15/03. Implementation of the remaining sectors in Oakland Co. (those in the southern 2/5ths of the County) remains undetermined, pending decisions by the Michigan State Police regarding the purchase of CPE for their Metro Dispatch Center. It is the goal of Oakland Co. to eventually have the sectors facing the freeways route to MSP, and those facing the residential and business districts, and secondary roads, route to the local PSAP’s. This is not possible until MSP installs CPE at their dispatch center. The majority of PSAP’s in the County utilize the CLEMIS CAD. The new version of the CAD necessary for Phase II implementation has been received by CLEMIS and is currently being tested by in-house technicians. It is anticipated that the CLEMIS CAD will be ready for Phase II 9/2003, at which time the formal requests for Phase II will be sent to the CMRS carriers. Per the Oakland Co. Final Amended 911 Service Plan, all wireline and wireless surcharge is committed to a project that will provide a county-wide, interoperable radio system, at a cost of approx. $42 million. The inability of the 31 PSAP’s to communicate quickly with each other due to independent and diverse radio systems was identified as one of the greatest impediments to the implementation of Phase I and Phase II wireless 911 in a 1998 assessment by Plante-Moran. In Oakland Co. with multiple PSAP’s and a proliferation of CMRS sites with coverage overlapping the PSAP’s jurisdictional responsibilities, immediate coordination and communication are critical. The system is currently under construction with one site transmitting, with an anticipated completion date of 10/2004. PSAP’s will receive console or gateway equipment through surcharge rather than direct operational funding. PSAP operational costs are normally funded through local millages or general funds. Oceana Phase I compliant. Moving into a new building and plans are to be operational on Aug. 11, 2003. We will then be Phase II compliant and letters requesting Phase II will go out to wireless companies at that time. 2003 Report to Legislature Page 27 Ogemaw Ontonagon Osceola Oscoda Otsego Ottawa Presque Isle Roscommon Saginaw Saint Clair Saint Joseph Sanilac Phase I compliant. Wireless call data reflects wireless 911 calls from May through December 2002, with the exception of calls from Centennial Wireless which are routed to a seven digit landline. Prior to May 2002, all wireless calls were routed to 7-digit landline due to the selective router not being upgraded until 4/2002. Wireless funds received in 2002 were used to fund wages and benefits for one full time dispatch position and additional part-time dispatchers. Contact has been made with all wireless providers. Phase I implementation is tied in with our targeted Sept. E911 go-live. Work is progressing on the countywide re-addressing effort with a Sept. 2003 completion target. MSP Negaunee Regional Dispatch will be our PSAP. Phase I compliant. Moving into Phase II, mapping is due to be completed in early fall of 2003. Phase II will be requested at that time. CAD system and phone systems are ready for Phase II. Phase I compliant. Currently being tested by Nextel reference Phase I. Meridan PBX phone system has been installed which has enhanced the telephone system in our dispatch center that is shared by MSP, Gaylord Regional Dispatch Center. Phase I complete. Phase II letters of request for PSAP’s have been sent to cellular companies. New phone system and call taking positions and furniture to be completed in 2003 for unexpended monies. In the process of installing a radio repeater system in the Onaway area (western end of Presque Isle Co.) for better radio coverage for fire, EMS, and law enforcement. At the present time there are dead spots in that area and no communications. Cost for implementation of the repeater - $9,204, through State Electronics. If this works in that area, we plan to do this in the southern part of the county where we are having the same type of problem. As of 6/2003, two wireless carriers have initiated Phase I service in Roscommon Co. Expenditures in 2002 exceeded funds received in 2002. Funds received in 2001 were expended in 2002. Funds received in 2002 will be expended in 2003. Phase I compliant. Saginaw Co. has three Phase II’s up and running. Complete CAD upgrade to allow Phase II compliance. Total training funds expended. Scheduling for new CAD upgrade this fall at a price of $450,000 includes software @ 6.5, new CAD servers and UDT’s servers. Phase I is totally implemented. Total unexpended receipts – SCCSO is awaiting the outcome of the proposed SBC tariff on wireless 911 calls. No dollars have been spent. Can’t explain what other 2 PSAP’s have done with their money. Phase I is fully operational with four carriers. One carrier has not yet implemented. Phase II implemented with one carrier as of this date. Phase I compliant. Unexpended receipts are budgeted for 2003 to finance build out necessary to implement and support Phase II. Digital map completed. Technology upgrades necessary to support mapping completed. CAD being updated by vendor. Expect completion of Phase II within 90 days. 2003 Report to Legislature Page 28 Schoolcraft Shiawassee Tuscola Van Buren Washtenaw Wayne-Detroit Wayne-D. River Wayne-Eastern Wayne-Western Wexford Addressing is now complete. Negaunee Regional is ready to accept and deliver 911 services. MSAG is 30 days from turning over to the telephone company. Five out of six carriers are Phase I compliant, the sixth will be on board by July 2003. Phase II was requested in April/May 2003. Phase I compliant. Phase I completed. A grant application has been submitted for Phase II wireless implementation. If received, letters requesting Phase 2 service will be sent to the wireless carriers. No comments. Three carriers have been implemented. The initial letter has been sent to all wireless carriers serving Detroit PSAP geographic boundries. Wireless funds are paying off and maintaining the Downriver Mutual Aid Radio System, which supports 16 police and fire departments. We were not able to extract the Phase I implementation costs for our member communities. We were not able to break out wireless calls from wireline calls. We have begun Phase I implementation. All communities are receiving wireless calls from two companies and two companies have been contacted to begin implementation of Phase I. Currently working with wireless carriers on call routing determinations. Estimates that the costs incurred by member PSAP’s providing 911 services for the year 2002 total approximately $4,346, 541.00. Phase I partially implemented. *In Sept. 2001, the Conference of Western Wayne Board of Directors placed the remainder of wireless 911 receipts in escrow for any PSAP that had not implemented Phase I. **Additional local units operating funds augmented other receipts. Phase I compliant as of June 15, 2003. Phase II ready with the exception of continuing work on mapping installation and updates. We made no wireless fund expenditures in 2002. All wireless funds were expended in 2003 following replacement of our 911 system equipment to be compliant with the Wireless Act. 2003 Report to Legislature Page 29 Appendix 5 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature DISTRIBUTION OF WIRELESS FUNDS TO COUNTIES County Alcona Alger Allegan Alpena Antrim Arenac Baraga Barry Bay Benzie Berrien Branch Calhoun Cass Charlevoix Cheboygan Chippewa Clare Clinton Crawford Delta Dickinson Eaton Emmet Genesee Gladwin Gogebic Grand Traverse Gratiot Hillsdale Houghton Huron Ingham Ionia Iosco Iron Isabella Jackson Kalamazoo Kalkaska Kent Keweenaw 2003 Report to Legislature Net Payment County 17,999 17,634 36,459 21,849 20,237 19,089 17,415 26,848 37,342 18,840 47,618 24,693 42,810 25,738 20,823 20,893 23,270 21,837 28,420 18,501 23,265 21,094 36,062 21,873 101,398 20,810 19, 109 30,955 24,005 24,839 22,773 22,786 70,582 27,784 21,068 18,278 28,144 46,826 62,581 18,952 128,553 16,148 Page 30 Lake Lapeer Leelanau Lenawee Livingston Luce Mackinac Macomb Manistee Marquette Mason Mecosta Menominee Midland Missaukee Monroe Montcalm Montmorency Muskegon Newaygo Oakland Oceana Ogemaw Ontonagon Osceola Oscoda Otsego Ottawa Presque Isle Roscommon Saginaw St. Clair St. Joseph Sanilac Schoolcraft Shiawassee Tuscola Van Buren Washtenaw Wayne Wexford TOTAL Net Payment 17,923 32,969 19,846 35,128 46,537 17,076 18,043 170,567 20,516 28,397 21,252 23,665 20,637 31,981 18,541 44,374 27,735 17,723 49,140 25,103 250,348 20,977 19,949 17,232 20,254 17,547 20,275 62,525 18,528 20,701 56,969 47,968 27,962 24,449 17,445 29,782 27,145 30,682 79,145 420,714 21,686 3,255,672 Appendix 6 (Insert Michigan Wireless E9-1-1 CMRS Service Status Report here) 2003 Report to Legislature Page 31 Appendix 7 BY WAY OF EXAMPLE, BUT NOT LIMITATION, THE FOLLOWING COSTS ARE ALLOWABLE OR DISALLOWABLE (as approved by the ETSC on 9/6/2000): ALLOWABLE WIRELESS 9-1-1 SURCHARGE EXPENDITURES DISALLOWED WIRELESS 9-1-1 SURCHARGE EXPENDITURES Personnel Costs directly attributable to the delivery of 9-1-1 service (i.e.; directors, supervisors, dispatchers, calltakers, technical staff, support staff): Personnel Costs of law enforcement, fire, and EMS responders, Emergency Management staff, shared support or technical staff, except for portions of time directly functioning as 9-1-1 allowable staff. Salaries MSAG Coordination Uniforms Fringe Benefits Addressing/Database EAP Note: If 9-1-1 staff serves dual functions (i.e.; a director who is also in charge of Emergency Management, a dispatcher who is also a police officer) then only those portions of personnel costs attributable to their 9-1-1 functions should be allowable. Facility Costs of the dispatch center directly attributable to the delivery of 9-1-1 service: Facility Costs of law enforcement, fire, EMS, Emergency Management, or other municipal facilities, except for that portion housing the 9-1-1 center or back up center, or leased to the 9-1-1 center for allowable training or meeting facilities. Capital improvements for construction, remodeling, or expansion of dispatch center Electrical/Heat/AC/Water Fire Suppression System Cleaning, Maintenance, Trash Removal Telephone Generator/UPS and Grounding Insurance Office Supplies Printing and copying Furniture Capital costs and furnishing for facilities for which the primary purpose is other than 9-1-1 (i.e.; a conference room used primarily for the City Council but occasionally leased/loaned to the 9-1-1 center for meetings). Note: If a shared facility, only those portions of facility costs attributable to the 9-1-1 functions should be allowable. Training and Memberships directly related to 9-1-1 service: Training for staff not involved directly in the delivery of 9-1-1 service, or for any staff for courses not directly attributable to 9-1-1 or dispatching services. Memberships for staff not involved directly in the delivery of 9-1-1 service, or for associations with a primary purpose other than public safety On the job training Vendor provided training Conferences Travel and lodging as necessary Membership in associations (APCO, NENA, etc.) 2003 Report to Legislature Page 32 DISALLOWED WIRELESS 9-1-1 SURCHARGE EXPENDITURES Hardware, software, connectivity and peripherals not attributable to the delivery of 9-1-1 service: communications (i.e.; sheriff’s associations, police or fire chief associations, etc.) ALLOWABLE WIRELESS 9-1-1 SURCHARGE EXPENDITURES Hardware, software, connectivity and peripherals directly attributable to the delivery of 9-1-1 service: Customer Premise Equipment Remote CPE Hardware/Modems Computer-Aided Dispatch Radio system (consoles, infrastructure, field equipment) LEIN costs for dispatch purposes Paging System, pagers and related costs Voice logging equipment Mobile Data Systems GIS/Mapping Systems/AVL Systems Alarms/Security Systems Connectivity for any of above Maintenance and service agreements of above Software licensing of above Associated database costs Vehicle costs (fleet vehicle, pool car, mileage reimbursement, etc.) for law enforcement, fire, or EMS responders, such as patrol cars, fire apparatus, ambulances, etc. Professional Services not directly attributable to the delivery of 9-1-1 service. Vehicle costs (staff vehicle, pool car, mileage reimbursement, fuel, etc.) directly attributable to the delivery of 9-1-1 service: Public Information not directly attributable to the delivery of 9-1-1 service. Travel for meetings, training, conferences Travel for MSAG verification and testing Travel for 9-1-1 Public Education purposes Professional Services Attorneys Insurance Architects Consultants Auditor Public Information/Education Expenses 2003 Report to Legislature Law Enforcement Record Management Systems Fire Records Management Systems EMS Records Management Systems Jail Records Management Systems LEIN costs for non-9-1-1 functions (e.g., Records Unit) Word processing, databases, etc. not directly attributable to 9-1-1 service GIS not directly related to the delivery of 9-1-1 service Court Information Systems Connectivity for any of above Maintenance and service agreements for any of above Software licensing of any of above Page 33 Appendix 8 Emergency Telephone Service Committee 2003 Report to the Michigan Legislature DISPATCHER TRAINING DISTRIBUTIONS NAME Albion Dept. of Public Safety Alcona Co. 911 Alger Co. E911 Allegan Co. Central Dispatch Allen Park Police Dept. Alpena Co. Central Dispatch Ann Arbor Police Dept. Antrim Co. Central Dispatch Arenac Co. Central Dispatch Auburn Hills Police Dept. Barry Co. Central Dispatch Bay Co. 911 Central Dispatch Belding Area Dispatch Center Benton Harbor Police Dept. Benzie Co. Sheriff Dept. Berkley Dept. of Public Safety Berrien Co. Sheriff’s Dept. Beverly Hills Public Safety Dept. Birmingham Police Dept. Bloomfield Hills Public Safety Dept. Bloomfield Twp. Police Dept. 2003 Report to Legislature Aug. 28, 2001 FTE PYMT. March 25, 2002 FTE PYMT. May 9, 2003 FTE PYMT. TOTAL 3 1,276 3 1,152 2,428 6 8 18 2,552 3,402 7,655 7 2,687 19 7,294 6,399 5,259 19,126 5 8 18 1,160 1,857 4,177 11 2,553 9 2,089 9 3,828 10 3,839 9,756 22 5,106 22 9,356 21 8,062 22,524 11 2,553 10 4,253 9 3,455 10,261 6 1,392 6 2,552 7 2,687 6,631 6 2,552 8 3,071 5,623 2,553 13 3,017 13 5,529 13 4,991 13,537 24 5,570 25 10,632 22 8,446 24,648 4 1,536 1,536 6 2,303 2,303 8 3,071 4,928 4 1,536 4,822 23 8,830 13,240 8 1,857 5 1,160 19 4,410 6 1,392 3 1,276 4 1,536 4,204 7 1,625 7 2,977 7 2,687 7,289 6 1,392 4 1,701 4 1,536 4,629 15 3,481 16 6,805 13 4,991 15,277 5 Page 34 2,126 NAME Branch Co. 911/Central Dispatch Brownstown Police Dept. Calhoun Co. Central Communication 911 Canton Twp. DPS Cass Co. Sheriff Dept. CCE Central Dispatch Authority Center Line Public Safety Dept. Central Dispatch Network (Belleville/Sumpter Twp) Chesterfield Twp Police Dept. Chippewa Co. Central Dispatch Clare Co. Central Dispatch Clawson Police Department Clay Township Clinton Co. Central Dispatch Clinton Twp. Police Dept. Crawford Emergency Central Dispatch Dearborn 911 Communications Dearborn Heights Police Dept. Delta Co. Central Dispatch Detroit Emergency Telephone District Dickinson Co. Central Dispatch East Lansing Police Dept. Eastern Michigan Univ. Police Dept. Eaton Co. Central Dispatch Ecorse Police/Ecorse Fire Farmington DPS 2003 Report to Legislature Aug. 28, 2001 FTE PYMT. 13 3,017 8 March 25, 2002 FTE PYMT. 12 5,103 May 9, 2003 FTE PYMT. 1,857 TOTAL 8,120 1,857 25 10,632 10,632 13 10 20 3,017 2,321 4,642 10 18 4,253 7,655 10 10 18 3,839 3,839 6,910 6,856 10,413 19,207 5 1,160 3 1,276 5 1,920 4,356 7 1,625 8 3,402 8 3,071 8,098 6 1,392 6 2,552 11 2,553 11 4,678 9 2,089 7 1,625 3 1,276 12 2,785 11 4,678 5 12 1,920 4,607 1,920 12,070 13 3,017 12 5,103 13 4,991 13,111 6 1,392 7 2,977 7 2,687 7,056 22 5,106 22 9,356 21 8,062 22,524 15 3,481 9 2,089 8 3,402 8 3,071 8,562 111 25,761 188 79,955 186 71,407 177,123 9 2,089 9 3,455 5,544 15 3,481 24 5,570 9 2,089 3,944 11 4,223 11,454 9 3,455 5,544 2,901 3,481 16 25 6,805 10,632 10,286 4 1,536 1,536 24 9,214 25,416 2,089 4 Page 35 1,701 5 1,920 3,621 NAME Farmington Hills Police Dept. Fenton Police Dept. Ferndale Police Dept. Flint 911 Fraser Dept. of Public Safety Garden City Police Dept. Genesee County 911 Authority Gilbralter Police Dept. Gladwin Co. Central Dispatch Grand Rapids Police Dept. Communications Bureau Grand Traverse Central Dispatch Grandville Police Dept. Gratiot Co. Central Dispatch Greenville Public Safety Grosse Ile Twp. Police Dept.t Grosse Pointe City DPS Grosse Pointe Farms Grosse Pointe Park DPS Grosse Pointe Shores DPS Grosse Pointe Woods DPS Harper Woods Police Dept. Hazel Park Police Dept. Hillsdale Co. Central Dispatch Holly Police Dept. Houghton Co. 911/Central Dispatch Huron Central Dispatch Huron Township Police-Fire 2003 Report to Legislature Aug. 28, 2001 FTE PYMT. 21 4,874 8 1,857 March 25, 2002 FTE PYMT. 20 8,506 4 1,701 7 2,977 5 May 9, 2003 FTE PYMT. 19 7,294 TOTAL 20,674 5 10 28 1,920 3,839 10,749 3,621 3,839 10,749 4,834 2,126 6 2,303 4,429 33 7,659 33 14,035 33 12,669 34,363 5 9 1,160 2,089 4 9 1,701 3,828 4 9 1,536 3,455 4,397 9,372 28 10,749 10,749 16 6,143 17,318 4 1,536 1,536 4 1,536 4,862 17 3,945 17 7 1,625 5 1,160 5 1,920 3,080 4 928 5 1,920 2,848 4 928 4 1,536 4,165 6 4 2,303 1,536 2,303 1,536 3 696 4 928 4 928 4 7,230 4 1,701 1,701 696 5 2,126 5 1,920 4,974 928 9 3,828 9 3,455 7,283 13 3,017 12 5,103 13 4,991 13,111 4 8 928 1,857 3 1,276 3 9 1,152 3,455 3,356 5,312 10 2,321 10 4,253 10 3,839 10,413 5 2,126 5 1,920 4,046 Page 36 NA