Borrower Identity
Collect full legal name, current mailing and property addresses, contact phone and email, date of birth, and social security number as required by servicer for identity verification and to match loan records.
The affidavit creates a formal, standardized statement of hardship and financial condition that servicers use to determine loss-mitigation options. It documents consent to verifications, supports trial payment eligibility, and provides an auditable record to reduce back-and-forth requests and speed decision-making.
Typical users include borrowers preparing a modification package and servicers or housing counselors reviewing eligibility.
| Field | Configuration |
|---|---|
| Template | Upload PDF | Save as reusable template |
| Conditional Fields | Income verification | Show fields when checkbox checked |
| Authentication | Email or SMS code | Optional KBA for higher assurance |
| Delivery | Email link | Save signed copy to cloud storage |
Digital submission benefits from secure e-signature, detailed audit trail, and optional multi-factor authentication for identity verification.
Collect full legal name, current mailing and property addresses, contact phone and email, date of birth, and social security number as required by servicer for identity verification and to match loan records.
Provide a clear, chronological explanation of the hardship (job loss, illness, reduced income), including onset dates, duration, and how the situation impacts ability to pay; include supporting dates and amounts where possible.
List all income sources, household contributors, asset balances, and expected changes. Include gross and net amounts, frequency, and supporting document references such as paystubs and benefit letters.
Detail recurring obligations: mortgage, taxes, insurance, utilities, medical costs, childcare, transportation, and minimum payments on debts to demonstrate the monthly shortfall calculation.
Explicitly authorize the servicer to verify employment, bank accounts, tax returns, and benefits; include consent to obtain third-party verification to expedite eligibility determination.
Statement signed under penalty of perjury that information is true, plus signature, date, and indication of whether notarization is provided or required by servicer or state law.
Attach pay stubs, W-2s, 1099s, or benefit award letters covering recent months; redacted documents are acceptable when required, but originals may be requested.
Provide statements for recurring bills, medical expenses, childcare costs, and affidavits for unusual expenses that affect payment capacity.
Scan government-issued photo ID and proof of residence if requested to confirm identity and prevent processing delays.
Export signed affidavit as PDF/A for archiving; retain a copy of the audit trail and any attachments in original formats when possible.
Submit as soon as hardship begins or when requested by servicer.
Servicer often issues trial plan within 30–45 days after complete package.
Respond to follow-up requests within 10–15 days to avoid delays.
If denied, request review within servicer's published appeal timeframe, often 30 days.
Keep originals for at least three years; longer per federal/state rules.
| Criteria | HAMP Hardship Affidavit | Affidavit of Financial Status |
|---|---|---|
| Purpose | modification support | court/tribunal use |
| Typical Fields | income, hardship, assets | detailed assets, liabilities |
| Notarization | varies | often required |
| eSignature Friendly | yes (esign/ueta) | yes (esign/ueta) |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |