Scope
Define permitted emergency actions, exclusions, and any limits on the contractor's authority to act without further approval; clarity prevents disputes over what was authorized during a crisis.
A written agreement reduces dispute risk, clarifies payment and liability, and documents consent for access and emergency action. It protects owners, associations, and providers by setting expectations for response time, cost estimates, and insurance responsibilities.
Maintain an executed copy with property records and provide one to the service provider and the unit owner to reduce later billing or liability disputes.
Define permitted emergency actions, exclusions, and any limits on the contractor's authority to act without further approval; clarity prevents disputes over what was authorized during a crisis.
Grant written consent for emergency access to units or common areas, specify who may accompany workers, and document lock or key handling procedures to protect occupant privacy.
State rates for labor, materials, call-out fees, and emergency premiums; include invoicing timelines and who is responsible for immediate payment or bonding if required.
Require appropriate commercial liability and workers' compensation coverage and allocate indemnity obligations for property damage or third-party claims arising from emergency work.
Specify documentation the provider must deliver after work (photos, itemized invoices, time logs) to substantiate incurred costs and remedial actions taken.
Describe termination rights for nonperformance, notice procedures, and the governing law and forum for resolving disputes between the parties.
| Field | Configuration |
|---|---|
| Signature | Required for owner, manager, contractor |
| Date | MM/DD/YYYY automatic date stamp |
| Photo Upload | Allow attachments for site evidence |
| Authentication | Email plus optional SMS code |
Choose a platform that preserves evidence of intent, timestamps actions, and stores signed copies in tamper-evident format for later review.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Varies by vendor and plan | Varies by vendor and plan | Varies by vendor and plan | Varies by vendor and plan |
| Bulk Send | Yes (Business Premium+) | Yes (paid tiers) | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |