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Agreement to Provide Emergency Services to Owner of Condominium Complex

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Agreement to Provide Emergency Services to Owner of Condominium Complex Following a Hurricane or Coastal Storm

Agreement made on the between of , referred to herein as Owner, and , a corporation organized and existing under the laws of the state of , with its principal office located at , referred to herein as Contractor.

Whereas, Owner is the Owner of a condominium complex (the Property) located at ; and

Whereas, Owner desires to contract for certain emergency restoration and other emergency services in the event that a hurricane or coastal storm that causes flooding or wind damages strikes the Property or in the event of a fire; and

Whereas, Contractor has agreed to provide certain such services to Owner pursuant to the terms of the Agreement;

Now, therefore, for and in consideration of the payment of $ by Owner to Contractor and the mutual covenants contained in this Agreement, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

1. If a Loss Event (as defined by this Agreement) occurs on to the Property, Contractor will:

A. Arrange for an inspection of the Property by qualified personnel within 24 hours of the termination of a Loss Event;

B. Report to the Owner the nature and extent of any damage as soon as possible, but no later than days of inspection and discuss disaster services options;

C. Provide Disaster Services or Mitigation as soon as reasonably possible;

D. Respond immediately when called for any Loss Event which requires a disaster response team to protect the Property from further collateral damage (e.g., fire, leaks, etc.) .

E. Upon reaching agreement with Owner, work to restore the condominium complex to a functional level as quickly as possible.

F. Operate under the direction of the Property’s Board of Directors.

G. Provide the Property’s Board of Directors with a list of sub-contractors available to the Contractor for building structure repair, window and roof restoration and water extraction.

H. Provide proof of adequate Worker's Compensation insurance, bonding and an appropriate contractor’s license

2. Definitions

A. Disaster Services or Mitigation means any service provided to protect and secure from further damage (collateral damage) after the storm or Loss Event.

B. Loss Event means any hurricane associated damage or major damage to the structure from a storm, tornado or fire;

C. Hurricane means any storm classified by the National Weather Services as a Hurricane.

3. Property Information

A. Owner’s Name:

B. Street Address of Property:

C. City: State:

D. Phone Number of Owner or Manager:

E. Insurance Carrier:

F. Policy Number:

G. Agent’s Name and Phone Number:

4. This Agreement constitutes authorization for Contractor to perform emergency services, but no reconstruction. Any additional work or services beyond the scope of this Agreement must be documented by written agreement between Contractor and Owner. By signing this Agreement, Owner hereby agrees to allow Contractor to perform emergency services on the Property immediately without delay or further authorization. Contractor will perform the emergency service as soon as possible on the Property for year(s) from the date of this Agreement regardless of multiple events.

5. Contractor is not affiliated with any insurance company, insurance adjuster or public adjuster. Contractor cannot negotiate on behalf of the Owner with the insurance company other than the scope of work. Contractor coordinates repairs with the insurance company or the adjuster and once proof of insurance is provided, will work closely with the insurance company, adjuster, and/or mortgage company so that Owner’s needs are completed as quickly as possible.

6. Owner will keep keys to the locks on the Property current or Contractor may be hindered in making complete inspection or complete disaster service response.

7. Owner will provide Contractor with the declaration page from the hazard insurance policy covering the Property.

8. Inspections are guaranteed to occur within hours of the date and time of the Loss Event if no state of emergency or evacuation is ordered or within hours of access determined by the public authority in control (State, County or Municipality) following a mandatory evacuation or declaration of a state of emergency.

9. The inspection service provided by this Agreement will be on an annual basis and Owner will need to renew every year to stay in the program. All documents and keys must be kept up-to-date each year.

10. Inspections for other kinds of property damage and ensuing service calls will be at the specific request of the Owner and not covered under this Agreement.

11. The services provided by this Agreement apply to multiple Loss Events which impact the Property during the contract term. If more than Loss Event occurs, there is no additional charge.

12. Contractor will not be held responsibility for delays resulting from denial of access by the Town, County or other governmental agency.

13. If Contractor fails to inspect Property within the hours of the date and time of a storm’s termination or within hours of when access to Property is authorized by the public authority following a mandatory evacuation or declaration of a state of emergency, Owner will be refunded $ of the amount paid pursuant to this Agreement.

14. Severability

The invalidity of any portion of this Agreement will not and shall not be deemed to affect the validity of any other provision. If any provision of this Agreement is held to be invalid, the parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both parties subsequent to the expungement of the invalid provision.

15. No Waiver

The failure of either party to this Agreement to insist upon the performance of any of the terms and conditions of this Agreement, or the waiver of any breach of any of the terms and conditions of this Agreement, shall not be construed as subsequently waiving any such terms and conditions, but the same shall continue and remain in full force and effect as if no such forbearance or waiver had occurred.

16. Governing Law

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of .

17. Notices

Any notice provided for or concerning this Agreement shall be in writing and shall be deemed sufficiently given when sent by certified or registered mail if sent to the respective address of each party as set forth at the beginning of this Agreement.

18. Mandatory Arbitration

Any dispute under this Agreement shall be required to be resolved by binding arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each party shall select one arbitrator and both arbitrators shall then select a third. The third arbitrator so selected shall arbitrate said dispute. The arbitration shall be governed by the rules of the American Arbitration Association then in force and effect.

19. Entire Agreement

This Agreement shall constitute the entire agreement between the parties and any prior understanding or representation of any kind preceding the date of this Agreement shall not be binding upon either party except to the extent incorporated in this Agreement.

20. Modification of Agreement

Any modification of this Agreement or additional obligation assumed by either party in connection with this Agreement shall be binding only if placed in writing and signed by each party or an authorized representative of each party.

21. Assignment of Rights

The rights of each party under this Agreement are personal to that party and may not be assigned or transferred to any other person, firm, corporation, or other entity without the prior, express, and written consent of the other party.

22. In this Agreement, any reference to a party includes that party's heirs, executors, administrators, successors and assigns, singular includes plural and masculine includes feminine.

WITNESS our signatures as of the day and date first above stated.

By:

By:

Enter text✕

What this Agreement Is and When it Applies

The Agreement to Provide Emergency Services to Owner of Condominium Complex is a written contract that assigns responsibilities and compensation for emergency response, temporary repairs, and urgent services affecting condominium common areas or individual units. It defines the scope of services, response times, access permissions, payment terms, liability allocation, and notice procedures between the service provider and the condominium owner or association. The form is used when an immediate or near-immediate response is required for safety, property protection, or to prevent further damage after events such as plumbing failures, structural issues, or utility interruptions.

Why a Clear Emergency Services Agreement Matters

A written agreement reduces dispute risk, clarifies payment and liability, and documents consent for access and emergency action. It protects owners, associations, and providers by setting expectations for response time, cost estimates, and insurance responsibilities.

Why a Clear Emergency Services Agreement Matters

Who normally prepares and signs this agreement

Maintain an executed copy with property records and provide one to the service provider and the unit owner to reduce later billing or liability disputes.

  • Condominium Owners and Associations: Execute agreements to authorize emergency access and to confirm payment responsibility and insurance coordination.
  • Property Managers and Trustees: Use the form to document authority to engage vendors and to track emergency response timelines and costs.
  • Emergency Service Contractors: Sign to confirm scope, estimated costs, required authorizations, and post-service reporting obligations.

Step-by-step: Completing the agreement

Follow a consistent sequence to gather approvals, confirm coverage, and document on-site conditions before work begins.

  • 01
    Step 1: Identify the responsible signer and confirm authority to bind the owner or association.
  • 02
    Step 2: Record the incident details and scope before authorizing non-routine repairs or emergency expenditures.
  • 03
    Step 3: Confirm insurance and indemnity terms, and note any required hold-harmless language.
  • 04
    Step 4: Obtain signatures, date the form, and distribute executed copies to all parties.

Core clauses to include in a professional agreement

A streamlined agreement focuses on operational clarity and risk allocation; include these six clauses to make the contract usable during high-pressure events.

Scope

Define permitted emergency actions, exclusions, and any limits on the contractor's authority to act without further approval; clarity prevents disputes over what was authorized during a crisis.

Access and Entry

Grant written consent for emergency access to units or common areas, specify who may accompany workers, and document lock or key handling procedures to protect occupant privacy.

Pricing and Payment

State rates for labor, materials, call-out fees, and emergency premiums; include invoicing timelines and who is responsible for immediate payment or bonding if required.

Insurance and Indemnity

Require appropriate commercial liability and workers' compensation coverage and allocate indemnity obligations for property damage or third-party claims arising from emergency work.

Recordkeeping and Reporting

Specify documentation the provider must deliver after work (photos, itemized invoices, time logs) to substantiate incurred costs and remedial actions taken.

Termination and Dispute

Describe termination rights for nonperformance, notice procedures, and the governing law and forum for resolving disputes between the parties.

Key security and compliance details to record

Encryption: TLS 1.2/1.3; AES-256 at rest
Audit Trail: IP, timestamp, action log
HIPAA: BAA required for health data
ESIGN/UETA: Meets electronic signature law
Access Controls: Role-based signer permissions
Retention: Tamper-evident storage

Risks and legal consequences of a flawed agreement

Enforceability: Ambiguous terms may render obligations unenforceable
Liability Exposure: Poor indemnity language can increase vendor or owner liability
Insurance Gaps: Missing coverage requirements can lead to claim denials
Delayed Response: Lack of authorization can slow emergency work
Billing Disputes: Undefined rates invite contested invoices
Regulatory Penalties: Violation of local codes may trigger fines

Common preparation pitfalls to avoid

  • Using informal language or verbal authorizations that later cannot be proven leads to disputes and unpaid invoices in emergency scenarios.
  • Failing to verify a contractor’s license, insurance, and bonding before work can result in responsibility for damages and uncovered liability.
  • Omitting a clear price structure or emergency premium causes disagreements over final invoices and may delay payment or collections.
  • Not preserving photographic evidence, time logs, or written reports from the scene reduces the ability to substantiate necessity and cost during disputes.

Typical workflow from emergency notice to final invoice

A consistent process reduces friction during incidents and ensures documentation supports later claims or insurance recovery.

  • Notify: Owner or manager reports the emergency to the designated provider.
  • Authorize: Authorized signer approves scope and any immediate cost caps.
  • Perform: Provider completes temporary or emergency repairs and records actions.
  • Document: Provider submits itemized invoice, photos, and a completion report.

How to set up a digital workflow for this agreement

Configure fields, notifications, and signer authentication so approvals happen quickly and records remain auditable.

Field Configuration
Signature Required for owner, manager, contractor
Date MM/DD/YYYY automatic date stamp
Photo Upload Allow attachments for site evidence
Authentication Email plus optional SMS code

Digital signing and file format considerations

Choose a platform that preserves evidence of intent, timestamps actions, and stores signed copies in tamper-evident format for later review.

  • File Formats: PDF, DOCX accepted
  • Integrations: CRM and cloud storage
  • Authentication: Email, SMS, or advanced methods

eSignature pricing and capability snapshot for this agreement

Compare starting prices and core capabilities relevant to signing and storing emergency services agreements; signNow is listed first per platform comparison convention.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial Yes, 7-day free trial Varies by vendor and plan Varies by vendor and plan Varies by vendor and plan Varies by vendor and plan
Bulk Send Yes (Business Premium+) Yes (paid tiers) Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently asked questions and answers

Answers to common questions about signing, enforceability, witness requirements, and recordkeeping for emergency services agreements.


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