Service Agreement

Service Agreement between Internet Service Provider and Subscriber with a Liquidated Damage and Exculpatory Provision

This Service Agreement ("Agreement") is made this the day of , between ("ISP Provider"), having its principal place of business at (address) and ("Subscriber") located at (address).

WHEREAS, Subscriber desires to engage ISP Provider in order to obtain an Internet connection through ISP Provider's network.

NOW, THEREFORE, Subscriber and ISP Provider hereby agree to the following:

1. Payment for Service

A. Subscriber shall pay any setup charges and any one-time fees and the first period of service concurrent with the execution of this Agreement and prior to installation of service. Subscriber shall pay when invoiced any costs or fees billed by ISP Provider to Subscriber for additional services or merchandise provided. Bandwidth and usage charges will be billed on the calendar month preceding the invoice date based on the previous month's usage. Subscriber will pay for all costs associated with the use of their accounts, whether authorized or not.

B. Payments to ISP Provider are not refundable. No refunds shall be given for canceled accounts, returned merchandise, or installation fees unless the account, merchandise or installation was clearly defective and not working. Cancellations of accounts must be made by e-mail, U.S. mail, or fax and shall terminate at the end of the account period.

2. Subscriber and Equipment

The Subscriber is responsible for providing any and all equipment and services needed to access the ISP Provider's system.

3. Use Policy

A. Becoming a Subscriber or user of ISP Provider constitutes an agreement to abide by this Service Agreement and the acceptable use policies set out in this section. All references to ISP Provider in this Services Agreement include ISP Provider's system, network, and its employees. All references to Subscriber include any party authorized under the Service Agreement.

B. Subscriber may not use the ISP Provider's system and services in any way that violates United States federal, state, local, or international law or the rights of others. This prohibition includes, but is not limited to, any actions of subscriber which are threatening, obscene or defamatory, which violate trade secret, copyright, trademark or patent rights, which violates rights of privacy or publicity, which result in the spread of computer viruses or other damaging programs or data files, or which violate any export restrictions. ISP Provider will cooperate fully with law enforcement agencies if criminal activity is suspected.

C. Subscriber shall obey any acceptable use policies for sites, newsgroups, mailing lists, etc. accessed via the ISP Provider's system or network. Subscriber shall not probe, monitor, breach the security of, or otherwise interfere with any host, network, or system without the explicit authorization of the administrator(s) of the host, network, or system.

D. Subscriber shall not forge, conceal, disguise, or otherwise attempt to alter the identifying characteristics of electronic transmissions originating from their account(s).

E. Subscriber may not send unsolicited bulk e-mail. As a guideline, mailing more than messages simultaneously or in close proximity to individual recipients (with whom the Subscriber has no pre-existing relationship or who have not otherwise consented to receiving such e-mail) will be considered an unacceptable transmission which may result in termination of Subscriber's account. Any actions which ISP Provider, at its sole discretion, believes to be an attempt to circumvent the intent of this prohibition shall be treated as a violation of this provision.

1. ISP Provider and Subscriber agree that such transmissions and the fallout from such transmissions cause significant damage to ISP Provider in terms of resources and staff time as well as damage to the reputation of ISP Provider. ISP Provider and Subscriber further agree that these damages are difficult to calculate in a precise amount. Therefore should Subscriber distribute such e-mail or messages, Subscriber agrees that, in addition to any remedies provided under this Agreement, Subscriber shall be liable to ISP Provider in the amount of $ as liquidated damages. Should actual damages be ascertainable in excess of $ , Subscriber will be liable for the actual damages.

2. Subscriber shall also be liable for costs and attorneys' fees incurred collecting any such damages from Subscriber. Furthermore, should Subscriber contract for bulk e-mail or message posting services to advertise a service or Web site offered by Subscriber through ISP Provider's system or network, Subscriber shall be treated under this section as if Subscriber personally sent such e-mail or posts through the ISP Provider system or network.

F. If ISP Provider finds or suspects, in its sole discretion, subscriber is in violation of any rules set out in this section as an acceptable use policy, Subscriber's account may be immediately restricted, suspended or permanently be canceled.

G. ISP Provider reserves the right to modify the rules at any time by publishing such modifications over the service and sending notices to Subscriber by posting changes to the ISP Provider's Web site.

4. Use of Connection

Subscriber is explicitly not permitted to set up Internet hosts or daemons on its computer(s) through its accounts with ISP Provider. Subscriber agrees to disconnect from the Internet when not actively using it for more than at any time. Subscriber may not be connected more than hours in a row. Interpretation of this clause is at the sole discretion of ISP Provider's employees.

5. Termination for Improper Use

Infractions of this Agreement or the acceptable use policies set forth in this Agreement by Subscriber can result in immediate deletion of accounts without reimbursement. ISP Provider may make exceptions in the case of individual abusive users of business accounts. This decision is left entirely to the discretion of ISP Provider's employees.

6. Modification of Services

ISP Provider reserves the right to modify, add, or remove all services and features of the system at any time. Subscribers will receive adequate notice of such changes.

7. Disclaimer of Warranties

ISP Provider does not make any express or implied warranty of any kind, including, without limitation, any express or implied warranty of any kind, including, without limitation, any express or implied warranty of merchantability or fitness for a particular purpose for the services to be provided by ISP Provider under this Agreement.

8. Disavowal of Liability

Under no circumstances, shall ISP Provider or anyone else involved in administering, distributing or providing ISP Provider services, be liable for any indirect, incidental, special or consequential damages, including, without limitation, loss of revenues or lost profits, or damages that result from the use of or inability to use ISP Provider, services, mistakes, omissions, interruptions, deletion of files or e-mail errors, defects, viruses, delays in operation or transmission, failure of performance, theft, or destruction even if ISP Provider has been advised of the possibility of such losses. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, ISP Provider liability is limited to the greatest extent permitted by law. In no event shall ISP Provider's liability to Subscriber exceed the aggregate amounts paid by Subscriber to ISP Provider for ISP Provider's services during the previous six months.

9. Indemnification

Subscriber agrees that it shall indemnify, defend and hold harmless ISP Provider and its officers, directors, employees, agents and shareholders from and against any costs, expenses (including, among other expenses, reasonable attorneys' fees and expenses), losses, damages (specifically excluding consequential, exemplary, special, indirect or punitive damages), suits, claims, or liabilities incurred and arising from or relating to Subscriber's use of ISP Provider's services.

10. Termination of Service

A. ISP Provider has the right to instantly cancel with or without warning all unpaid or not fully paid subscriptions. Any remaining unpaid subscription dues will be billed to the subscriber including extra fees for bounced checks. Bills unpaid more than days may be sent to a third party for collection and may incur a collection fee.

B. In the event of account termination or cancellation, the subscriber will have business days to access any remaining materials stored with ISP Provider. ISP Provider will forward e-mail free of charge for days.

11. Assignment

Subscriber shall not sell, transfer or assign this Agreement without the prior written consent of ISP Provider. Any unauthorized transfer or assignment shall be null and void; provided, however, that any such Assignment shall not relieve the subscriber of its obligations under this Agreement.

12. Modification

This Agreement may not be modified except in writing, signed by Subscriber and ISP Provider.

13. Governing Law

Interpretation and enforcement of this Agreement shall be governed by the laws of the State of . If any provision of this Agreement shall be held invalid or unenforceable in whole or in part for any reason, such provision shall be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability of any of the remaining provisions of this Agreement.

14. Attorney Fees and Costs

In any action brought under this Agreement, the prevailing party shall be entitled to recover its actual costs and attorney and all other litigation costs, including expert witness fees, and all actual attorney fees and litigation costs incurred in connection with the enforcement of a judgment arising from such action or proceeding. The provisions of the preceding sentence shall be severable from the provisions of this Agreement and shall survive the entry of any such judgment.

15. Entire Agreement

The parties acknowledge that this Agreement and any modifications to this Agreement, constitutes the complete Agreement regarding this subject, and supersedes any prior oral or written communications relating to this subject. In witness of the above, each party to this Agreement has caused it to be executed on the date indicated above.

WITNESS our signatures the day and year first written above.