Scope of Work
Describe specific garments, alteration tasks, materials, and excluded services. List measurable acceptance criteria, such as hem lengths in inches or fit tolerances, so both parties agree on deliverables.
A Tailor Services Contract clarifies expectations, limits liability, and documents payment and delivery terms to reduce disputes. When signed electronically, it is enforceable under the ESIGN Act (15 U.S.C. ch. 96) and state UETA laws, subject to standard exceptions.
Typical parties who complete a Tailor Services Contract include independent tailors, alteration shops, retail dry cleaners offering tailoring, and private customers.
A small-business tailor or shop owner responsible for providing services, estimating costs, managing measurement records, and coordinating pickups and deliveries. Uses the contract to limit revisions, define compensation for additional work, and specify liability for lost or damaged garments.
An individual customer or retail buyer who purchases tailoring services. Needs clear measurement records, acceptance criteria, prices, and return timelines. The contract protects the customer's right to specified repairs, refund remedies, and documents authorization for alterations beyond the original scope.
Describe specific garments, alteration tasks, materials, and excluded services. List measurable acceptance criteria, such as hem lengths in inches or fit tolerances, so both parties agree on deliverables.
Specify pickup, delivery, and estimated completion dates. State remedies for missed deadlines, expedite fees, or partial delivery, and whether pressing or final cleaning is included before handoff.
Detail itemized pricing, deposit amounts, balance due on delivery, acceptable payment methods, and charges for additional work or restitching. State whether sales tax and shipping costs apply.
Keep written measurements and alteration notes, signed by the customer when practical. Record any deviations or customer-approved changes to prevent later disputes over fit and workmanship.
Define warranty period for workmanship, the scope of covered repairs at no charge, and conditions that void the warranty such as subsequent damage or improper care by the customer.
Limit liability to repair or refund amounts where lawful. Clarify responsibility for lost, damaged, or stolen items and specify any insurance or storage obligations during the repair period.
| Field | Configuration |
|---|---|
| Signer Authentication | Email link with optional SMS code. |
| Measurement Fields | Fillable numeric fields and notes. |
| Deposit Handling | Require deposit before work starts. |
| Reminders & Notifications | Automated emails for status updates. |
| Document Storage | Export signed PDF to cloud storage. |
Choose a platform that supports secure eSignature, audit trails, and file export in common formats such as PDF and DOCX.
| Document Type | Enforceable | Typical Use | Notarization |
|---|---|---|---|
| Tailor Services Contract | custom alterations and ongoing services | ||
| Repair Order | maybe | single repair job | |
| Sales Receipt | proof of purchase | ||
| Estimate | price quote only |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (plan-dependent) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
Customer provides measurements, deposit, and signed agreement; intake form is recorded.
Tailor completes requested services within agreed turnaround time and logs changes.
Inspect garment, perform repairs, and document acceptance criteria prior to delivery.
Customer inspects at pickup, signs acceptance, or requests permitted adjustments.
A downtown bespoke tailor uses a written contract for custom suits to record measurements, fabric choices, and fitting appointments to protect both parties.
A vendor supplying school uniforms for a district uses a service contract to specify sizes, delivery schedules, bulk pricing, and return allowances for defective items.
Specify date or number of days after signing for deposit payment.
Provide clear completion or delivery date range and expedite options.
State how long you will hold garments before storage fees or disposal.
Define period for workmanship claims and repair requests after delivery.
Keep documents to satisfy IRS and local tax reporting obligations.