Scope of Services
Describe storage types (bulk, palletized, refrigerated), handling services (picking, packing, cross-docking), hours of operation, and any value-added services such as labeling or kitting.
A clear written agreement allocates risk, sets service levels, and reduces disputes by documenting responsibilities, insurance limits, inventory reconciliation procedures, and claims timelines. Well-drafted terms also clarify payment schedules and storage rates to prevent billing disagreements.
This agreement is used by parties that exchange custody of goods: warehouse operators, carriers, shippers, freight forwarders, and third-party logistics (3PL) providers.
Each user should ensure signatory authority and check industry-specific requirements such as insurance limits, customs documentation, or HIPAA addenda where applicable.
Warehouse Manager or Operations Director: signs for the facility operator, accepts operational obligations, confirms insurance limits, and commits to inventory handling processes. Should have delegated contract authority and knowledge of facility capabilities.
Shipper or Logistics Manager: signs for the goods owner or consignor, acknowledges rates and liability caps, agrees to packing and labeling requirements, and confirms billing arrangements and indemnities.
Describe storage types (bulk, palletized, refrigerated), handling services (picking, packing, cross-docking), hours of operation, and any value-added services such as labeling or kitting.
Specify contract start and end dates, renewal mechanics, early termination rights, cure periods for breaches, and obligations on termination such as final inventory reconciliation.
State required insurance limits, who bears cargo vs. storage risk, liability caps (per package or per claim), and exceptions for declared value or force majeure.
List storage rates, handling fees, invoicing cadence, late payment interest, pass-through charges, and conditions for rate adjustments or fuel surcharges.
Define inventory reconciliation frequency, cycle counts, discrepancy investigation procedures, access for audits, and notice requirements for damaged or missing goods.
Set claim filing deadlines, documentary evidence required, liability limits, indemnities, and the chosen dispute resolution mechanism and governing law.
| Field | Configuration |
|---|---|
| Authentication Method | Email link or SMS code for signer verification |
| Signing Order | Sequential or parallel routing as required |
| Template Use | Save standard clauses and pricing as reusable templates |
| Notifications | Email reminders and completion notices enabled |
Use channels that preserve audit trails and support your authentication needs; integrate with systems that hold operational records.
Choose distribution platforms that maintain tamper-evident records and integrate with your workflow tools such as ERP, WMS, or contract repositories.
Effective date triggers performance and insurance coverage obligations.
Commonly performed quarterly or monthly; reconcile within 7–30 days of cycle count.
File loss or damage claims within 7–30 days per contract to preserve rights.
Invoices often net 30; payment delays may accrue interest.
Contractors should meet IRS reporting deadlines such as Form 1099-NEC by Jan 31 when applicable.
Agree scope, rates, insurance, and liability caps before drafting.
Sign and record effective date; distribute copies to stakeholders.
Begin receiving and storing goods under agreed SOPs.
Reconcile final inventory and settle outstanding charges after termination.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |