Discover the True Power of Digital Signature Legitimateness for Hospitality in India

How to eSign a document: digital signature legitimateness for Hospitality in India

AI is coming to the hospitality industry guys and I don't know what you're thinking it might be what you're thinking it might not be what you're thinking it's not going to be the Terminator or anything like that maybe the origin story to the Terminator if the Terminator like to stay in nice hotels and give good reviews afterwards what are the benefits in it for you what can you use it for I mean let's start from the top I don't know if any of you out there use chat GPT but an obvious thing is it'll just provide very quick well-researched answers to questions like the greatest Concierge in the world the most knowledgeable Concierge in the world I don't know how many of you have actually been on chat GPT but like for example you can go on there and write it write me five haikus about the best butcher shops in the region and it addictive text it's a learning model it's a learning model like the best kind of concierge hence any question you have it'll do it for you next up another very handy thing it can provide a chatbot function like a quick text on your website so none of those you know fill in the blanks to all the answers beforehand and eventually like let's say I don't know have you ever used a a bot so to speak as a customer service thing you know and you know you're just gonna ask a couple of canned questions before you eventually click the box of I'm still not satisfied and you'll have to talk to a human that'll be less and less so as these AI chatbots evolve you won't have to fill in answers you'll just have to I don't know put that little chat bot on your website and it will answer the questions for you next up you'll be able to answer comments and reviews with chatgpt now this is rudimentary and amazing quite frankly let's say you've got bad review let's say you've got good review well first of all you should be answering all reviews I mean we cover that in the fostering Customer Loyalty say section I believe the course on over on the hotelclub.com but anyway you should be answering all reviews maybe you don't have quite time for that or maybe you don't have the energy you know at a downtime part of the day maybe rather than putting on the business voice yourself you'd prefer to say hey chat GPT uh acknowledge the problem that this guy says about the kettle knot being in the room use a professional but friendly voice and I assure him that the next time he comes to say there'll definitely be a kettle in the room and voila it'll just roll it out for you just like that it's pretty amazing Big Time Saver but a much bigger Time Saver it's going to write your blog post for you now for those of you who don't know the importance of SEO on a hotelier's website particularly in the blog section of it well first of all you should head on over to um our website building course that's right on the hotel Club because we'll run down through it but basically you can use your blog to hook people to your site using keywords right you won't have as much time that will reflect how important it is you know what I mean but with one like chat GPT writer or Jasper what you can do is you can just say write me a thousand word article about the five best restaurants in my area using the following keywords a restaurant London you know the George Road whatever you like all those keywords there and it'll just go hmm okay instead of you with the computer going think think how it'll just go okay it doesn't have to serve breakfast earlier in the day those AI programs are always there for you and they won't get tired next up and this is a very big one guys it's just arriving as a matter of fact is to run better ads Okay so if you're a hotel and you're doing ads nine times out of ten it's going to be with Google I am nine times out of ten you're going to be just pulling keywords out of it and trying to hook your ad onto a certain keyword to get people over towards you now Google have a new thing out that's almost designed specifically for hoteliers which is called Google performance Max which will basically do the leg work of competition research advertising research for you and suggest exactly the kind of ad that you should produce now it's not some person in Google headquarters doing the research for you no it's an AI bot guys so that's another way they're in your court and finally you're running a Blog but I mean if you're anything like me you don't like reading unless there's some nice pictures there too as a matter of fact I prefer only pictures but to each their own whatever the case you can go on to places like a Dalai 2 I think a crayon dream studio and what they'll do is they'll generate your photos for you you'll type in I don't know photo of satisfied looking customer talking to handsome ginger receptionist slash manager with beard and voila it'll come up right there on the screen for you and you can pop it on top of your blog AI will do the work so you don't have to for your guests the sky is kinda getting to be the limit for this guys because basically you know at chat program as I mentioned it's like a predictive text it's a language learning model it's just using all the information and throwing the best of it at you in a friendly way you can actually get it in a friendly way it's not just throwing a dart blindly into Google and seeing what travel blog you hit anymore you you can literally say tell me all the things I need to do I'll tell you what I'm headed on holidays next week I typed in the address of the place I'm staying and said from there give me a three hour walk around the city of Portugal that'll hit all the nice historical tourism locations and not only did they give me that they recommended a bar that I stop at along the way okay and you can extend that out you can go I mean let's say you're doing two weeks traveling around the USA you can just let's say I'm landing at such and such an airport in California I'm gonna be there for two weeks till I'll rent a car tell me a place tell me places I can go well I don't want to stay anywhere longer than a day best places to stop I'm interested in X Y and Z give it to me in bullet point format blah blah blah blah it will do it for you guys and if you don't like it you can tell us to do it again all right as I said the sky is getting to be the limit okay but here's the thing it's the future we're gonna get to the sky and get past it we're gonna get to the stairs because we can expect some great things from this in the future basically they'll hook you up with a voice assistant the likes of Alexa and you'll be able to say I don't know here look AI I give you permission to use my credit card I give you a budget I give you a date I'm going to America book everything get it done like an online travel agency power Excellence more than the acronym currently means are you getting my meaning somebody who will do all the planning and all the paying for you all you got to do is give them a date that is certainly coming I mean if it's not coming take note I just thought of it right here and I want copyright on that idea another idea face recognition connected to the characters now if you don't know what a character is yeah head over to the hotelclub.com Subscribe of course and then do our course on building Customer Loyalty there's a lot about it in there okay and cardx is in this day and age should be digital and connected to every aspect of your business anyway so if you don't know what I'm talking about you need to get up on that you need to get up on that before they start using my next idea which would be face recognition connected to the character so I'll give you the scenario imagine in the hotel X Mr Murphy comes to stay regularly okay Mr Murphy likes to sit by the window because he likes to look at the river he's a vegetarian but he's allergic to mushrooms okay he walks in the door of the restaurant something recognizes his face and right on the screen in front of the of the the host appears this little profile so he can just say Mr Murphy we have a table waiting for you over by the window right now we know you like to sit there we've got a vegetarian lasagna on special don't worry we'll prepare a portion free of mushrooms just for you that kind of thing gives you the edge if you know what I'm talking about another thing you could look to would be I mean highly highly sophisticated personalized Revenue management that'll make crazy accurate predictions okay now if you've I mean there's plenty of gadgets out there for Revenue management at the moment okay actually our proud sponsor amenities has one called Smart Pricing which is very very interesting um for the independent hotelier let's say um but going forward into the future I mean let's say if I try to book a flight on my computer and I try to book a flight on your computer the data that those flight meta searches are getting is crazy it'll be a personalized price okay in the future using AI you're talking about Revenue Management Systems that'll do that kind of thing for hotels okay ones that will look into positive reviews that certain people have given to properties that are like yours enthusiastic reviews that'll look at the language and think to themselves this person likes this kind of location will we advertise in a certain way they'll pay x amount of money there you got a personalized pricing guys with crazy accurate predictions that is on the way now guys you won't be able to look on the internet these days and look up chat GPT without running into some apocalyptic predictions like it's going to take over everybody's job and make certain things redundant that it's going to distort information in certain ways and guys I mean if there's one thing that unites all of history is that every single year humans have been keeping records there's been somebody saying it's the end of times um and spoiler alert it hasn't quite arrived just yet so I'm very trepid issues about that particularly when I mean I've used these AI systems I planned my holiday next weeks with them I see nothing but fantastic for the moment but I mean that said one of the things that people lead with the job replacement thing I mean that's not exactly a million miles away it's not the end of the world either but I mean let's say some of you might uh be familiar with them those Amazon stores they started opening up where basically if you're well enough connected with your Amazon account and it's all connected to your bank and everything like that and your GPS is on Etc you can walk into one of these stores just pick out your product and walk out and it'll charge you automatically okay there's no tellers there's no security there's no anything okay it's all just walk in walk out I mean there will be hotels like that going forward I mean I don't know that I would like to stay in one of them but there will be there so if you're the sort of hotelier that does not like to deal with people whatsoever I mean you might be in the wrong business a but B you can just make an investment in one of these sort of establishments you know in a while get cleaners to come in at night when nobody will encounter them and nobody talks to anybody or looks anybody in the eye you'll be able to do that and AI will be a lot of the reason why there'll be no need to have receptionist there'll be no need to have a concierge there'll just be a friendly voice saying hello here are all the things to do in this neighborhood and these are nice restaurants may I take your code Etc now that's if you just want more time to relax that's there if you want it actually there'll always be more time to relax in this scenario because the bottom line is the main thing that this will lift off your workers is it'll take away the necessity to do repetitive tasks so when I say that you won't need to have a receptionist you basically you won't need to have a receptionist who is willing to just do donkey's work again and again over and over you'll be able to look more into hiring humans with personalities you yourself will have more room and more space to be creative because these types of software will do a lot of the heavy lifting for you guys and that's really the idea I mean as I said these are just learning programs that expand on what's out there that you know they take the knowledge that's available online and put it to the use that you need it to so that you are left there in your Venue to be a human communicating with humans it's really really a win-win if you can only look at it like that guys okay guys so go to chat tpd right now write yourself a blog post with the right keyword is okay and then with the one hour you save in time and doing that I mean why not just take 10 minutes and learn how to get on Google Hotel search which is another very valuable topic that we've covered on this channel and if you like this channel guys please subscribe to it please share the video with your friends and please head over to the hotelclub.com And subscribe to the newsletter and become part of the community it's all for free and it's all for a good cause you guys see you next time [Music]