Explore the Legalities of eSignatures for Business Transactions in UAE

How to eSign a document: e-signature legality for Business Transaction Management in UAE

hey everyone let me extend a warm welcome to all the attentation on behalf of this webinar panel my name is Rajiv and I am a product expert at Zoho alongside me I also have Jai Prada who is a legal expert at Zoho we also have a few other folks from the zoo sign team on the panel I hope that by now my screen is visible and my audio is loud and clear If you experience any network disturbances or technical issues at any point during the webinar feel free to reconnect this session is being recorded and you will receive a copy of the recording and the slide deck by email in a few days time at any point in the session if you feel like you have questions feel free to use the Q a option on your screen to raise them our panelists are there to answer them and provide you with assistance if necessary before we dive into the webinar let's take a quick look at the agenda I will start with a quick intro on Zoro sign following which jayaprada will take you through why e-sign is important for India about the information technology Act of 2000 and how those sign complies with it once that's done I will take you through how you can integrate all the resign and emudra E kyc services with those sign and get your document signed towards the end we will have a q a session to answer any unanswered questions all right so before we begin for those who are joining now I am Rajiv product expert at Zoho digital transformation is happening everywhere and it's high time that your business digitizes the document signing process the traditional method is always time consuming and cumbersome and has its own set of disadvantages such as misplacement of important documents waiting for The Courier document missing the deadline of the document signing renew a contact because you fail to keep track of it a digital signature solution like Zoo sign will not only help with solving these problems but will also help you to streamline your workflow so what is Zoho sign is an eSignature application that helps you send sign and manage business paperwork using a simple yet secure cloud-based digital signing process so sign also offers some Advanced features that could be used by your business frequently used agreements sales invoice can be saved as templates collecting signatures on documents through self-service forms collecting signatures in bulk via bulk send and much more the cherry on the top is Zoo sign readily integrates with your in-house apps using the rest API web books and mobile sdks if you are someone new to Zoro sign you can click the link below to sign up for a free 14-day Enterprise trial which will give you sufficient time to explore the app completely though sign offers multi-factor Authentication tamper-proof audit Trails blockchain time stamping and certificate of completion along with this zosine also offers sinus identity verification trusted document time stamping collecting signatures Via SMS securely these tamper-proof features will help you in making sure that the intended person has only signed the document accessing your documents across platforms is important in today's hybrid work environment to help you with that zosine has native mobile and desktop applications available across popular platforms such as the Android iOS iPad OS Mac OS and windows integration plays a crucial part when it comes to business not only integrates with Java apps but also with other popular apps such as Dropbox Google Drive OneDrive Microsoft teams Outlook HubSpot pipe drive and other 50 plus popular applications we also offer integration with no core workflow tools such as Zoho flow zapier and Microsoft power automate with all this you can automate digital signature collection and workflow there are many ways to legally sign a document for it to be legally valid across the globe Zoo sign helps you comply with your Regional and international laws such as the e-sign act in the United States e-idase in the European Union papeda in Canada electronic transaction act in Australia and the Southeast Asian countries and the information technology Act of 2000 in India allow me to introduce jayaprada who will take you through the legality of eSignatures in India and how those sign is compliant with the information technology Act of 2000 over to you Jay brother uh thank you Raji good afternoon everyone this is jayaprada and I'm part of zoho's legal team today I'll be taking you through the requirements of a valid electronic signature under the laws of India and how Zoho sign complies with it through the other e-sign feature the legal recognition and requirements of a valid electronic signature are predominantly covered under the information technology act or the IIT Act of 2000 in addition the electronic signature or electronic authentication technique in procedure rules 2015 deals with other e-sign service Section 5 of the it Act of 2000 deals with the legal recognition of electronic signature whenever a person is required to sign a document under the law such a condition is deemed to be satisfied when the document is signed electronically moving on Section 3A of the information technology act the first requirement under Section 3A is that the electronic signature has to be uniquely linked to the signatory now how does Zoho sign achieve this whenever a user chooses to sign a document using other esign service they'll be redirected to the authorized certification Authority that is emudra in our case to the website of the authorized certification Authority e mudra wherein they'll be issued with an electronic signature certificate linked to their other number this electronic signature certificate is issued after the uidaa authenticates that a particular other number belongs to that particular individual through OTP verification as the other number is uniquely linked to each individual it implies that the electronic signature is uniquely linked to the individual signing the document thus satisfying the first requirement of a valid electronic signature recognized under the act now the second requirement is that at the time of signing the signing key has to be under the sole control of the signatory under Zoho signs are the e-sign feature the user has the option to enable OTP either via SMS or email if this feature is enabled the signatory can complete the signing process only if they enter the OTP before affixing the signature as already stated in the previous Slide the OTP will be sent to the mobile number linked to your aadhaar this ensures that the signature is secure and is under the control of the signatory at the time of signing the satisfying the second requirement of a valid electronic signature under the IIT Act of 2000. now moving on the third and fourth requirement under Section 3A is that any alteration made to the a fixed signature or the document to which the signature is affixed is detectable as shown in this image when you open the signed document in your Acrobat Reader you can see that there is an option on the top right corner called Signature panel now if you select it you will be taken to the image shown in the screen that the error message in the image indicates that the signature is tampered with similarly if you can you will get the error message shown in the image on the screen if your document is tampered with thus this satisfies the third and fourth requirement of a valid electronic signature under the it Act of 2000 in addition to the condition specified under the law here at Zoho sign we provide a certificate of completion along with the signed document this certificate of completion will contain details like the document ID document name who sent the document and to whom it was sent when was the document signed by the sign minus and from where did they sign and at what time they signed Etc this will prove as a valid audit Trail when asked in the court finally the certificate the Zoho sign uses for generating the final signed document is also issued by an authorized certification Authority in conclusion Zoho sign satisfies the requirements under the information technology act and fully complies with it that said let us look at some of the use cases businesses can use other e-sign to sign documents in almost all the cases some examples are HR policies business agreements like sales agreements vendor agreements form 16 place payslips so on and so forth even though businesses can sign most of the documents electronically using zoho's other feature there are certain documents prescribed by law which have to be signed physically only they are negotiable instruments other than check power of attorney trustee Wills property transactions such as sale deed mortgage deed Etc I hope this was useful to you now over to our product expert Rajiv hey thanks Jay Prada for educating us on more about the legal aspects of zoo sign I hope my screen is visible now all right so now let's see how to enable other esign and how you can actually sign a document with this integration I will be going ahead with screenshots only as as you know as the name suggests these Integrations involve entering your other number the prerequisites for these Integrations are pretty simple and straightforward you can try this extension with a 14 day Enterprise Style version 2. however if you are subscribed to Zoho one you wouldn't need separate licenses as you already have the access for the highest level it is simply a matter of setting integration from here on one key point to be noted here is both Integrations work only when your account is present in the Indian data center which means when you access the whole sign the domain would be Zoho dot in and not zoho.com if you aren't you could always drop a mail to support at josign.com and our team will help you with it another important point is ensure that you have sufficient Zoho signed credits while trying out these Integrations you can click the pricing link to know more about the credit consumption now that I'm sharing my screen you won't be able to try it out right away but like I said earlier once we share this deck with you you could always visit these sites all right so now let's see how to enable other design so this is what your zosine dashboard will look like click settings that can be seen at the left navigation Pane and click Integrations this brings you to the Integrations page just turn the slider to on and that's it you have enabled the integration now let's see how to sign a document with other resign so this is what your signing screen will typically look like just fill in all the necessary Fields And once done from the sine wire drop down choose other esign this in turn will bring a pop-up just like you can see on my screen right now since this is a third party integration click sign documents to get redirected to the e-sign authentication page here all you have to do is enter your aadat card number or the corresponding virtual ID number a virtual ID number is nothing but a temporary reworkable 16 digit random number mapped with the other card once you have entered your other number Select the check box and click get OTP you will get the OTP to a Register phone number enter the OTP and click perform esign and once done you will be related to science home page so now we have seen how you can sign documents using other esign before we proceed let's see some key differences between other e-sign and e-mudra ekyc the one similarity between the Integrations is that they are available only if your account is in the Indian Data Center the e-mudra E kyc will be helpful if you have huge volumes of documents to be signed and you are part of an organization for instance if you are from sales you can use this integration to sign documents like sales order reason will be helpful if you if you are someone who occasionally signs documents or if you are a get a signer for instance a contract renewal which when occurred once won't happen again in the near time soon the final difference is how to use it to use a mudra e kyc you have to finish the ekyc process set by e-mudra and also you need to have a zosan account however for other esign no additional registration is required and also your other number and Associated phone number is enough to sign the document but please note that the E mudra assures you a long-term certificate for your identity other verifies your identity and provides a certificate that is valid only for a particular document signing now let's see how to integrate and sign documents with emudra e kyc services similar to how you had enabled other design from your zosine dashboard click settings from the left navigation Pane and click Integrations turn the slider to on and click manage users this will take you to the page where you can associate the users in your organization who could use this integration click associate user once done the list of all the users who are part of the organization gets listed select the users and click associate as I mentioned earlier please make sure that you have sufficient those sign credits click continue to finish associating those selected users once done you could see the list of all the users who have been associated with this particular integration now let's see how to configure an emudra account from the same Integrations page click manage users click on design and E kyc procedure IPO link that you can see on the window right now I have also highlighted the text for your reference you will be redated to the e-mudras website where you can create your own account once you do that you will receive a similar email to a richer email address which will contain the credentials you will also receive a similar email to confirm your email address as well you will also receive a third email similar to the one that you can see on my screen right now once your e-kyc account has been successfully activated now all you have to do is come back to the configuration page and enter your email credentials that you have received in your email once done your emudra account will be configured successfully now let's see how you can sign a document with emudra agree to the terms and conditions fill in all the necessary Fields once done all you have to do is from the sine wired drop down just choose a mudra click sign documents in the pop-up and since even this is a third party integration you will be redirected to the esign authentication page enter your a mudra credentials and enter the OTP that you might have received in your register phone number or if you have chosen totp you have received the OTP in your registered password authenticator application once entered click perform esign now let's see how we can verify and differentiate the documents signed with other e-sign and emudra from your zosine dashboard click documents from the left navigation Pane and click completed select the document click the three dots and click download open the downloaded document in a PDF reader and click Show signature properties from the signature panel till here the process would be the same for both the Integrations however as you can see here when a document is signed via other you can find the last four digits of the sinus aadhar card another way to find the difference is from the visible signature but please note that this will be available only if you have placed a signature field in your document here are some important URLs to help you in getting started with both other esign as well as e-mudra ekyc integration with javasign if you are stuck at any point while setting up your sign account you can always find related help docs in the first link we also have individual links for our Solutions guide Integrations and API guide we also have a very own YouTube channel where we upload all webinar recordings along with how-to videos for all our native applications if you have any other queries ideas or want to engage in discussions with a community of developers and users you can always visit our forums and participate I have also given the links for you to read up on the legality of Zoho sign in your country its pricing and request a personalized demo for your organization if you have any feedback or need any form of assistance you can always reach us by emailing at support sign.com you can also visit our social media Pages for the latest announcements regarding our product and engage with us there too so yeah looked like my colleagues have already been answering all your questions as I was presenting but before I wrap up let's see if there are any further questions or any follow-up questions we already answered once great I think we can wrap up the session for that thank you all for participating I hope you had a lot to learn and take away from this webinar do watch out for future webinars and join us to learn more until then this is Rajiv taking leave on behalf of those I take care and have a great day