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foreign [Music] guest incident report form is a legal document used to report an incident such as an injury or crime that occurs at a hotel in this video we'll cover what a hotel incident report is what types of situations this report is used in and how to create a hotel incident report click the link at the end of this video for an incident report template that you can use to cover your bases if something happens to you or someone you know at a hotel so what are some examples of incidents this type of report could document guest injury staff member injury guest death fire flood or crime and what's the purpose of filing a hotel incident report well the simple answer is that you might need it if an investigation claim or lawsuit arises from an incident but let's look at this in more detail say you have an accident at a hotel maybe fall down the stairs and break a bone or your child is running at the pool slips and splits their head open it's one thing if the incident was purely an accident if however it was preventable then there are probably grounds for a lawsuit and ultimately compensation to help with medical bills or other damages sustained as a result of the incident so what steps should you take immediately after an incident occurs well first things first get medical care if you need it depending on the severity of the situation you should call 9-1-1 or ask Hotel staff or management to call on your behalf the next thing you should do is to ask for the manager and file an incident report be aware that hotels are not obligated to report an incident often they will file incident reports to meet the requirements of their insurance provider but sometimes the onus is on you to initiate the process do this as soon as possible when the details are fresh in your mind A good rule of thumb is to complete the report within 24 hours of the incident so what should a hotel incident report form include the date name of person involved address of person involved phone number of person involved date and time of incident location of incident the description of the incident description of injuries if applicable name of witnesses contact information for Witnesses details of medical treatment if applicable and signature of person filing the report here are some tips for filing out your incident report first it's really important to be truthful and factual the incident report isn't a place for casting blame or pointing fingers a lawyer can help you do that later if the incident ends up in court but the report should stick to the basics who what when where and how it's a good idea to look for additional documentation you can attach to your incident report are there surveillance cameras around that documented the incident check or ask you can request this footage from the hotel it's a good idea to take photos if you're alleging that someone was out of order resulting in an accident know that the hotel staff or management can repair the issue before lawyers get involved so make sure to document the State of Affairs as they are at the time of the incident click the link below to start creating your own hotel incident form and don't forget to subscribe to our channel for more videos that explain forms that you'll need to protect yourself and your interests as well as how to use them thank you