eSignature Legitimacy for Drug Testing Consent Agreement in India

How to eSign a document: e-signature legitimacy for Drug Testing Consent Agreement in India

now about any further delay let's begin today's event once again defend against check fraud with ecig matures and signature verification sponsored by Koufax and hosted by American Banker I would like to introduce your moderator for today and that is Mike Fisk Mike you now have the floor thanks very much Christina and I would like to welcome the audience once again I see that we have a very international group today with representatives from more than 30 countries so thank you all for joining we very much appreciate that you've chosen to share some of your busy day with us we know that your time is valuable and we will honor that today with what I'm confident will be an enlightening 60 minutes or so of discussion once again our topic today is defend against Shaw check fraud with each signature and signature verification and my name is Michael Sisk I'll be your moderator today I've been a new york-based journalist for about 20 years and I've had stints as investor edited red herring and editor-at-large a u.s. banker my articles have also appeared in Barron's cranes near Business Inc institutional investor of strategies business and worth however more important than my background are those of our two excellent speakers I'm very pleased to introduce to you now the first is Dennis D'Ambrosio Dennis is a senior professional services consultant and fraud subject matter expert with folk with Koufax he spent 18 years in fraud risk management with a 135 billion multi regional bank he was a stakeholder in numerous fraud initiatives with extensive experience in fraud strategy development and operational risk management his areas of expertise include Czech wire ACH ATM mobile RDC online banking identity fraud account takeover elder financial abuse and internal fraud he is credited with saving the bank millions annually by deploying and managing fraud strategies across multiple payment channels and we're very very pleased to have Dennis with us today and joining Dennis is your lens your is product manager product marketing manager at Koufax based in Germany he has 17 years of experience in digital transformation and a deep understanding of East ensure and payment processes he was and is heavily involved in the evolution of the corresponding products koufax sign dock for assigning and koufax fraud one for check fraud prevention your facilitates the synergies of those signature products with other Lexmark solutions as well as with partners integrating sign dock or fraud one into their solutions and we're also very very pleased to have your with us today so um and now just before we jump into the real meat of the discussion here I wanted to reiterate a couple of housekeeping notes that Christina mentioned the top we do have time at the end for Q&A so we usually have about 10 minutes or so so please feel free to put your questions into the queue as they occur to you throughout the hour we you do not have to wait until you had to put your questions in and if we run out of time and don't get your question which sometimes happens when we've got lots of great content we will follow up afterward so please if we don't answer your question within the time we have today we will follow up with you we really would love to hear you hear from you so please ask away and we also have a couple of polls today I always encourage 100 cepe ssin whenever possible we do share the results live with everyone here today and it's usually just a great way to level-set see where everyone else stands on the issue that we've come together to discuss so on as you can participate in the polls please do and I think that kind of brings me the end of my little opening steal I will be back to run some polls a little bit but in the meantime I would love to turn things over to Dennis Dennis please take it away all right Mike thank you thank you for the kind introduction as well so here are a few of the topics we'll be discussing today are checks still relevant what are some of the current fraud trends are saying we'll talk about check fraud prevention we'll look at each signature and using a signature for fraud prevention and finally we'll talk a little bit about the ROI of a check fraud solution so our check still be relevant absolutely more than 12 billion chicks for cutting the US and 2015 and over half a billion chicks were issued in the UK and Canada the u.s. differs from a lot of developed countries in that paper chips are still used in large part for business-to-business transactions and although the number of paper checks is declining they still account for a large portion of the total number of transaction and are still valued as a convenient source of payment as the UK payment count will put it they will be kept as long as customers need them this is one of the reasons checks are a predominant target of fraud transaction and other recent checks are subject to fraud is that the physical items can be easily altered as well readily available technology has truly simplified the counterfeiting of cheque and as a result checks continue to account for and major majority of fraud activity this is one example of more than a half million cases of cheque caught in the US every year in March 2016 Miss Laguna and Brook Park Florida call their local TV station for help when she became the victim of cheque fraud she had a bad check valued at two thousand three hundred and ninety five dollars cash with a forged signature the story occurred before while the bank likely reimbursed her it undermines the customers confidence in the payment system in reality most cheque fraud cases never make the news particularly when it involves business customers it's not good for business cheque fraud is an ongoing battle against a largely unknown group of both organized and unorganized individuals the fraudsters pursue the path of least resistance by testing control and explore voiding gas checks continue to be the payment method most targeted by fraudsters ing to AFP payment fraud and control survey published in March of 2016 90% of the responders reported the same or increased check fraud interest incident year-over-year this is the same feedback we received from our customers on the prevalence of check fraud in cents despite the Kleins in check fraud usage and expedited presentment the risks associated with check fraud have not dissipated while some banks have tightened security around other payment channels like card and online channels they haven't paid much attention to check as they were hoping that cheque usage would decline much faster so the check prototypes were focusing on today involve return deposited items forgeries counterfeit and alterations the majority major types of check fraud involve counterfeit forgery and returned items when we look at those types we see that 88% fall into these categories counterfeits and forgeries make up 53% of the overall fraud and this has been relatively consistent for quite a number of years the ABA is been tracking check fraud for over 20 years now the most recent ad a deposit account fraud survey was published in January of 2016 and was based on responses from over a hundred banks of all sizes looking at some of the highlights from this report we see there are over five hundred and sixty-five thousand cases per year that's more than fifteen hundred cases in the US every day which undermines the trust and security of payment processing the total number of fraud cases increase 19% compared to the previous report from 2012 that's over 90,000 cases the average loss per case was a thousand eighty seven dollars but for super-regional money centers it was eight times higher the total loss for the industry was six hundred and fifteen million dollars in 2014 with over six point billion in loss of voidance by cheque fraud mechanisms like frog Wong so where losing the money well currently 2/3 of the loss originates from over-the-counter items due in part to competing objectives to provide positive customer experiences and the need for real time fraud controls secondly as banks continue to see customers adopt mobile friendly application we can expect losses attributed to remote deposit capture to continue to grow in future looking at remote deposit capture the deposit anywhere convenience offered by mobile RTC has contributed to its rapid adoption and rapid growth and fraud it's really become a customer expectation as a result of significant growth and check fraud attempts was reported for consumer accounts between 2012 and 2014 due in part to the increased acceptance of mobile deposits coupled with faster funds availability banking is a 24/7 environment and fraud groups are among the fastest adopters of new technology mobile banking has globalised fraud opportunities like never before from a common pain point most frequent frequently expressed by banks when discussing fraud 1 are the needle in haystack burden high processing cost staff resource limitation limited decision and audit trails phosphorus and the lack of flexibility to respond to changing patterns or firsts in Prague these and other things these and others may be what you do away tonight so what a banks done so far typical bank strategies for dealing with cheque fraud consists of simple processing rules and or set of behavioral pattern checks supplemented by a team of cheque reviewers or fraud animals the strategy has limitations simple rules can yield high review volumes can - spazio rates making it inefficient if akin to judging a book based on the cover alone so now we have our first polling question that I'd like you to provide compete back on so if you take a look at your screen you'll see we have that up there and you can select the most appropriate one but what check fraud prevention measures do you currently employ Dennis if you want I can jump in real quick these are these are the polls the first of three polls that I that I promise that we will be showing the audience so let me go ahead and read this all very physically it's the question is what check fraud prevention measures do you employ and read through the questions here I mean the other possible answers to this question and hopefully by that time everyone will have had enough time to make a choice so we manually verify a random sample of the submitted checks we manually verify all checks over a certain value we verify based on simple serial and amount fraud rules we have an automated check verification solution based on image analysis that verifies all checks or we don't currently have a fraud prevention measure so once again the question is what check fraud prevention measures do you employ and let me that's problem everyone's probably had a enough time now to make a selection on this so let me go ahead and share the results with everyone here and there we go so almost half of you said we manually verify all checks over a certain value and that was followed by we have an automated check notification solution based on image analysis that verifies all checks about 20% of you chose that one so thank you that's interesting and I just I want we've got two bowls in a row here so I'm going to go ahead and just run us right into this next poll and this one is what has been your company's experience with cheque fraud losses over the past three years and once again I'll just read through the answers here and everyone can take a moment to make a selection check fraud numbers have decreased check fraud numbers have remained the same check fraud has increased due to traditional check fraud or check fraud has increased due to remote deposit capture so let me give everyone just another moment or two to answer that question and then we'll share and we'll be off to the races with the remainder of our program ok let me go ahead and share and here we go so pretty well so check fraud numbers have remained the same about 37% of you said that check fraud is increased due to traditional check fraud 26% and 24.5 you said check fraud has increased due to remote deposit capture so interesting results and let me just ask Dennis really quickly any thoughts on these last two polls anything that you thought was particularly surprising or were they mostly the results mostly in line with what you were expecting they they weren't quite in line with what I was expecting I'd say we definitely see that the need to verify checks is still a necessity it's something our customers expect or your customers expect but we see that there's there's really not a lot of diminished diminish or decreased check fraud out there in fact what is just a just under 90% of the responders have either seen an increase or the same level of check fraud over 50% saw an increase so it's not a trend that's going away anytime soon as long as that that payment channel is available you're going to see fraud in it so did it just resounded what I was expecting interesting interesting thank you thanks Gus all right good so that actually brings us to your ssin the program so let me officially transfer things over to you your please take it away yes thanks to everyone participating in the post remind as well but sort of in it's a little bit similar to industry numbers we are receiving from around the world for example from the US that the major and the larger banks they expect that fraud due to forged makers signature is either gonna stay the same or is due to increase so reason enough to dig it a little bit more into check fraud prevention options and also into the methods of those check fraud prevention stuff that have proven to be successful so first of all a little bit about the challenges and the goals that were facing preventing check fraud requires an efficient detection of fraud attempts so as the result of our first poll has shown the organizations in our audience have different strategies how to deal with that challenge and amazingly 15% currently don't have any kind of fraud prevention measure so quite good reason to change this in 2017 presumably banks are under increasing pressure to make pay no pay decisions as soon as possible because sometimes they have to meet regulatory requirements for example cheque truncation introduced in the US 2003 would subtract 21 Act this becomes a reality in the Philippines this year they are starting with cheque truncation customer expectations are changing and among these expectations is an instance availability of funds on day zero for the same business day a check is deposited this leads little or no time for those who order detect and fight fraud those fraud analytics they face the flood of items has displayed on this slide on the left and they type a daily needle in the haystack burden in order to make the work of analysts as efficient and a little bit more pleasant they should be able to focus their attention only on highly suspicious transactions dealing with so-called false positives items inaccurately select as suspicious is wasting their precious time so one of the key performance indicators with a low number of false positives and will touch this again in a few minutes first let's have a look on the major components of throughout detection one of them the whole webinar started with a forged makers signature and we look now into the science of signature verification fortunately quite a few one of you that are with us here are already using automatic methods to identify not only forged signatures but throat attempts in general the case of fraud victim miss logos so when a bad check was cashed with forged signature and the industry figures show the demand for some serious signature verification it's actually a scientific discipline in which forensic experts specializing so it's not the graphologist we are not looking on the quality we're looking on quantifiable things several banks in the US are leveraging automatic signature verification now for around a decade among them I think at least three of the top five on a pig business day signatures on more than fifteen million chicks are verified with this software or the software actually does is to examine signatures similar to forensic experts comparing various characteristics of signature images like the ones you can see on the slide here automatic signature verification software decides in milliseconds after extracting and waging these characteristics and binds them in parameter vectors calculates using a neural network and defines a level of similarity between the signature from the current process that they will check the pyro document and a reference signature natural variations of signatures are also taken into account so you can imagine that if you would do this visually it takes minutes if you do it with a software it's just a matter of seconds some more challenges and goes around there one automatic signature verification basically requires two databases one two the items from the daily payment processing like checks another one to handle reference signatures and mandates who is allowed to fine for what which time frame to get perhaps together with whom so depending on what you exactly want to verify can be relatively early or relatively complex automatic signature verification is for example part of a holistic check fraud detection solution the one that is called Colfax fraud one this solution sits between an imaging solution and the payment solution to support no pay or no pay decisions that need to be made for checks and Charles suspicious items marked on this slide with an asterisk and a warning indicator or excluded from clearing to the past to trigger payments and pass the fraud analysts or subsequent inspection what are they actually doing well they typically look I get with a given signature on the reference signature signature may be forged it may be fraudulent but it's one aspect as we've learned in one of the figures previously there are other aspects relevant to a holistic check fraud detection and sexual prevention for detection and accuracy may be significantly enhanced if additional verification engines cater for detection of cheque fraud attempts so there are five aspects we can highlight beyond signatures a date validating if this is within specific date range pay you recognition comparing pays against white and black listed pays the amount checking if the amount confirms two rules bounding the legal and courtesy amount limit for this account type the amount entered on pre-authorized grants may be verified if it matches a pre authorized amount the MICR magnetic ink character recognition line may show trace of manipulation and finally the check stock if the images match against images of reference check stocks in addition to these five points an efficient detection of counterfeits checks not written or authorized by legitimate account holders is a must-have if you remember the pie chart 25% of check fraud in the United States or made out of counterfeits it gets even whereas if you look into the United Kingdom in the United Kingdom this major source of fraud losses has a year-on-year growth in the year 2014 to 2015 of scanning 41% looking down under to Australia and we have Australian participants here in this webinar as well counterfeits are the second most important source of cheque fraud losses so if you look on this particular screen and identify for your own organization whether you have to draw the defense line what is your major attack scenario at the very point in time their correlation between these aspects paring counterfeit detection with cheque serial rooms further enhances and strengthens your defence lines against cheque fraud so that's why we talk about a holistic cheque fraud risk scoring the idea is not to have all these verification engines running in silos and have different sorts of results that you'll have to deal with something that we've established successfully back in 2006 is the idea of a so-called combined risk score and in Brazil for example Colfax customers also have integrated a verification of the taxpayer registry identification number code something not as relevant in the u.s. at the end when CIM using in combination of whichever engines selected from above these are partially selected from code our engines and third-party engines at the end you'll get a combined risk score sometimes abbreviated as CLS let's have a quick look into the signature reference database and why we are focusing on these signatures in this webinar as well one of the challenges to enable automatic verification of signatures and mandates with a housekeeping task signature references should be include quality up to date and reflect current signing behavior electronic signatures if they are based on handwritten signatures provide an excellent option to keep this housekeeping task and to keep the reference database up to date with clean crisp signatures taken for example either if a customer visits a branch or interacts with a consultant in the field and will touch this in more detail very soon so we've talked about key P is key performance indicators performing figures so just one example over here and score these performances of check fraud solutions based on KPIs as shown in this light and these are based on real-life numbers from a large US bank of the first year of fraud one in production their false positive rate went down from one truly fraudulent item within two thousand that needed to be reviewed to just something like a hundred items and you'll find one fraudulent truly fraudulent item productivity of fraud analysts increased by forty percent a total value of four point five million u.s. dollars in fraud attempt was prevented in the first year in production this changes a little bit over time in the subsequent years because there are changes in the fraud patterns and so this number fluctuates a little bit fraud losses were reduced by 60 percent so we can imagine that if something like five four point five million of fraud attempts were caught they started with something like seven million of fraud that they had to deal with the IRA life was achieved within twenty four months in 2016 this particular Bank another level they added pay verification as an additional room module which helped them to decrease the fall positives rate by another seven percent enable them to go for lower dollar short items so let's switch to the next option for further improvement this and other banks look into in 2017 that's when we are talking about electronic signatures but before we dig into details I'd like to pass over to Mike once more for a quick poll to see where you are standing in terms of a signature adoption and a signature understanding Mike please pick it up from here excellent thank you yard and there we go so our third poll of the program as promised so the question is are you using electronic signatures today and there are six different possible selections you all read through them yes we do and we capture signature images yes we do but we do not capture signature images we just use click to sign no we don't but we are currently implementing an electronic signature solution no we don't but we are evaluating a shortlist of electronic signature solutions no we don't but we are researching electronic signature technology or finally no we have not considered electronic signatures at all guessing but we'll see how many people say that but I will give everyone just another few moments to make your selection here and then we'll be on to the final portions of our or program here okay that's probably a fine let me go ahead and share results with everyone and okay so twenty seven point three percent of you said yes we do and we capture signature images and 16.4 you did say no we have not considered electronic signatures so a higher level there than I expected least but you are pleased when they turn it to you and ask you anything any surprises here from you well if we look on this particular results it's not necessarily surprising and perhaps those 18.2% that are currently just using click to sign may have not had any kind of port around signature images or even going beyond signature images so probably good reason to familiarize with options that you can really use in 2017 onwards and hop over from this little reality check to deliver eighty four point two percent of you are currently standing and click to sign basically well let's quickly walk through these options how to assign every node in the u.s. the most frequently used method is based one typically you are keying in your name in a signature field on-screen clicking accept triggers the signing of a document and a signed document display the name and a cursor for handwriting front maybe with some information about the you signing software even included for many cases this method is sufficient and good enough but of course it doesn't help you if you have a check fraud detection problem and something with forged makers signature electronic signatures well for some use cases you may want to achieve also a higher evidential weight of a signed document if we remember that is in the u.s. you fine act how electronic signatures are defined they are defined as an electronic sound symbol previous attached or logically associated with a contract or other record and executed or adopted by a person with the intent to sign a record so much about the act for example another option to assign is really to take a snapshot of a signer ID a driver's license a passport whatever kind of document is provided government-issued document typically or even if you have an image of the signer itself or both but that have a look into what handwritten signatures can do for you if they are used as electronic signatures they may be digitized throughout the writing process on screen and there may even be more to the handwritten signature than just a damp signature image only so what we see here is an image of finding on an iPod could be a tablet smartphone and some of you may also have some signature pads in place or interactive pen displays reason to look into this one a little bit deeper in many cases you find today the capturing quality of handwritten signature is unfortunately poor so you may have the impression that your signature is not taken seriously at all for example if you sign receiving a parcel at your doorstep paying a taxi or checking in at a hotel what's important to know for taking handwritten signatures in serious manner and in a way that it helps to prevent cheque fraud there are two basic characteristics of handwritten signatures the static image and the dynamic biometric signals from the writing movement so improved automatic signature verification in check processing the primary focus sits on the image because that's the one what we need also when we look on cheques but a quick look because many people think okay so if I'm just signing on a document and provide my handwritten signature how is this protected against manipulation can this be a secure method even superior to some click to find a purchase so quickly what's underneath the hood of a signed documents with handwritten signatures during an appropriate software they contain much more than just the image of a handwritten signature created with digital instead of wet ink for sample trophic side dog is compliant to ISO standards in two ways the green side shows you it a little bit about capturing biometric signature data and blue boxes they talk about how this document is actually secured against manipulation the result is a self contained document the integrity may be validated because signatures are embedded based on an iso standard to create a so-called signature object so you can validate this with any standard PDF reader and this is something that you order use when you for example use signature capturing for account opening for withdrawals for contracts etc so whenever you do a signing think about the evidential weight of an e sized document the other component is it ought to be a paper like experience so there are some differentiators too if you just sign with your Fingal on any kind of smartphone and you really do not want to use the signature for a later verification today there are many options for capturing handwritten signatures without paper and taking it seriously one of the most popular accessories to the iPad or styluses some of them even come with both point tips and are capable to capture biometrics of the writing pressure some think that you definitely can see when applied throughout the writing process so there are various options there's a broad choice of suitable Android and Windows tablets tablets smartphones as well as signature pads and interactive pen displays for in branch usage likewise the ability to plug in different verification engines for fraud detection to calculate a combined risk score as you've seen some slides before make sure that a new signing solution is not limited to specific device types so that you'll go for evidential weight can be achieved if you want to leverage this for check fraud prevention so another aspect are to summarize this a little bit it does not need an iPad pro with a pencil but it works perfectly fine with such a combination if you want to provide customers with a filing experience which they perceive as convenient and also as trustworthy and which provides you with data suitable to raise the bar with your defense against cheque fraud in short for more than two decades we have been takin handwritten signature is very serious and so should you when it comes to check processing so it's not necessarily signing with a finger on a smartphone that helps you that much among points with assets of more than 75 billions in the 2015 a be a deposit account short survey 37.5% are expecting an increase in fraud losses by forged maker signatures and sixty two point five percent expect that losses remain the same on a high level and we have similar statistics from the United Kingdom Australia from South Africa even from countries like Mauritius that forged makers signatures will remain a challenge help Dennis may I ask you to wrap up now the value of in signing in defending check fraud the benefits for know your customer and how this appeals to generations XY that even the Millennials before return to Q & A absolutely thank you let's take a quick brief look at key signature and check fraud prevention so what are the benefits what are the features and benefits of eSignature well each signature capture it eliminates the need to archive paper signature cards or manually scan them and do an image archive it can make signatures available for other authorized businesses creating more of an enterprise archive and it can speed up your on boarding process and improve the overall customer experience what's the value add it reduces the overhead associated with the paper head its shortened time to service for the overall better customer experience yes how does that help you with your customers in an age where identity theft is an ever-present concern signature verification across the enterprise provides an additional tool to support know your customer objective finding tablets in advance beyond the pic related terminals were used to to have a look and feel of traditional pen and paper now companies have been digitally archiving signature documents for years but may not necessarily be leveraging them as an authentication tool for account opening loan onboarding over-the-counter withdrawals cash and credit advances and even employee fraud monitoring today tech Laurie and a generation are ready and waiting for it thank you so now that we'll open it up I think Mike you want to take over yeah that's great thanks Dennis so yeah as as we note at the top we've got a little time here for some questions and I encourage everyone that if you've got something that you're thinking about asking now would definitely be the time to get that question into the queue so let me go ahead and kick things off with a question for jörg we are running we we are already running another assigning solution than your Koufax sign doc why should we consider switching go back by doc very very good question of course but the consideration of whether to switch is more compelling based if you look on product functionality and there is a broad functionality not only from the fine dog angle so there is the image capture piece within a signing experience sometimes it is also driven by pricing models because some of those that deploy already Annie signing solution and have this in place they are not so happy with the pricing and licensing structure of their existing provider there are other options when it comes to deep integration into different workflows and especially when it comes to working with the core banking system so there are various talking points that may it's very valuable to pursue alternative options and even if you think about in which areas are you already using your refining solution and where it's you detect some sort of roadblocks for example in the in person finding scenario and with regards compared to the remote sighting scenario excellent excellent thank you all right let me ask Dennis this next question how does Koufax differ from other cheque fraud prevention and assigning vendors I'd say because fraud one use is using image analysis to compare and clearing cheque to referencing images so we're going beyond the mic your lines I like to say you're looking at a cheque stock you're looking at the signature we can look at the payee you can risk rate or use black and white lists to to invest at that item in the terminal level respectability from the ething end of things the audibility of the dock of the signed documents is not fully contained and and we feel were superior with on premise and capability excellent excellent thank you does all right let's see here next question for jörg here we go please comment on whether there have been court cases related to e signatures for example questioning their validity duplication etc it has been several cases even also in the Year 2015 and 2016 and some of you may know there is an industry organization in the United States as one of the electronic signatures on Records Association so with regards to which case is actually relevant for the use case you're looking at in the end it's all about evidence required and if for the particular use case and a particular country legal obligations were fulfilled or not so this is typically a topic for individual conversation based on the requirements if you are doing is signing in the United States in Mexico in Brazil or somewhere else so that's something we'd like to follow up individually because otherwise you'll be flooded with a list of court cases and drowned in some sort of flood and can't identify what exactly is relevant for your business okay thank you poor thing is perhaps one note the effect of compliant being compliant to particular rules is an international one a if you look on global scale in Europe we have the introduction of the EU regulation in the United States for example the teeniest ba disclosure requirements and other requirements around contracting around consumer loan origination mortgage origination typically drive demand for e-signing as well excellent excellent thank you all right now I've got another question here for Dennis how does your product integrate with check processing solutions if Roger could accept a variety of check processing file format for processing through the application and utilizing CRS the combined risk scoring and workflow tool you can create a customized workflow to send items through the various analysis engines for verification those results and then be combined and you can specifically identify the types of suspect items you want to route for review and decisioning it also integrates with your banks or can integrate with your bank's return item processing system to help streamline that return process hopefully that answers yeah Thank You Gus all right let me ask this next question understood throw it out to both of you what areas of the banking and lending business do you see driving the use of eSignatures Dennis no you want to answer first from a u.s. perspective and I'll chip in the global one sure I'll take you repeat the question one more time for me please sure what areas of the banking and lending business do you see driving the use of eSignature I think you're going to see eSignature equally driven across flows to your consumer and your business lines at this so the consumer and corporate lines of business so when you look at lending it can be a challenge trying to get all the necessary parties together to complete the signing process and then you have the handling of all of that Abell working I don't know who's refinanced Rakata home recently but every year the stack of papers that need to be signed gets a little bit thicker we're reaching the old phone book desk now so with with an eSignature process you encapsulate that you streamline it you give the customer the ability to view those documents sign them in in a much more efficient manner and you can send them that entire portfolio back electronically eliminating some of the the you know paper archiving I think it's something that customers are looking for yeah and beyond that of course it's once again compliance compliance compliance and this is from big US perspective but also from the global perspective so we do have that sort of evidential weight around anything that's going to happen in customer onboarding so they know your customer requirements dealing with anti money laundering regulations and we had several cases also with fraudulent account openings that made headlines in 2016 so it is really from at least what we see primarily compliance even prior to okay I want to cut down costs I want to be a little bit more efficient the new for eSignatures is typically driven with this one word excellent thank you both all right let me ask this question of the photos again I'll throw it out to both you guys our largest problem is the acceptance of fraudulent checks via remote deposit is there a program on the market that has the capability of querying the issuing fi in real-time for funds availability or valid account then it's what you like to pick up first unavailability or a valid account there from the deposit side so there there are there is at least one other product that I can think of that tends to do that and I've worked with that court the utilize their products and they have a very good reputation it all it's all dependent on the collaboration of banks between the depositing and the pain side to be able to accomplish that the larger banks are more likely to participate in both aspects of that and it can work well so it does fit that need it will not tell you whether or not the check is a valid check but it can definitely help close the gap on whether that check is issued on an account that even Oh excellent Thank You Dennis um could you want to jump in on our to your very words that uh nothing left on my end okay good let me go ahead and pass some others yeah yeah yeah no I just did that when you when you started I thought maybe you wanted to see something as well yeah let me we have a long list on the queue line so that's the way yeah I know agreed I agreed a lots of good questions from the audience so let me ask you this one then can fraud 1 be utilized for fraud detection on their documents besides checks that's something probably I can pick up also based on historical stress well components from fraud one may have been used if you are a voter that the postal voting in the United States or in the United Kingdom and you have not realized that your signature has been verified with the automatic signature verification component from children for exactly that purpose so it's used in the ballot voting scenario it's used for example when it comes to trends for pension funds in several countries in the world so it's not only limited to checks so we're talking checks out in this particular webinar but it is used also for other purposes hope that answers the question yes yes good thank you alright again everyone the audience thanks for putting all these great questions next one how accurate is the payee module in reading the payee line I feel really good I participated in a pilot and some really good accuracy in reading that payee line the particular customer focused on white lifting low-risk pays in order to really risk-free who the item was issued to and which they ran oh goodness they were running thousands of items through the payday module and she was a good detection rate I don't want to get specific but they were very happy with it that it's made the decision to go forward with it okay great thank you very much Dennis and that brings us pretty close to top of the hour there there are a couple more questions that were that that are I think appropriate to answer individually so we're going to do those offline so thank you everyone for for asking the questions that are in the queue here but we're just about the top of the hour anyway and I would like to take them just a moment to thank your again Dennis it's been a great hour of discussion and you know judging by all the great questions we've got here at the end of the hour definitely something that resonated and it was also an international audience so it's a global issue that were that we're talking about here so and thank you everyone of the audience for being here we'll be sending you a follow-up email in the next couple days that will have a link to this recording and that you can kind of review at your leisure in the future to kind of go over the material that we've discussed so please keep an eye out for that in your in your inbox and with that I guess I'll wrap it up wish everyone a wonderful rest of the day and I hope you'll join us again here very soon thanks so much