Ensuring Electronic Signature Lawfulness for Employee Satisfaction Survey in Australia

How to eSign a document: electronic signature lawfulness for Employee Satisfaction Survey in Australia

[Music] hi and welcome back my name is Cynthia the communication and events manager at corporate Staffing services and today we're going to be looking at the importance of conducting an employee satisfaction survey we're going to be joined by prominence who is going to discuss I'll rather expound on this topic thank you for joining me thank you Cynthia so when you're talking about employee satisfaction survey what is the importance of one so I would say a simple definition of employee satisfaction survey or engagement survey those words are used interchangeably is this is a tool that is used to measure the employee engagement productivity and even well-being in another organization and with that information both parties are able to benefit from both information for example if it's employees they're able to give feedback to the organization you know on their well-being they also feel valued as part of the organization because it's one thing to say employees are my greatest asset but how do they become your greatest asset I mean do you get feedback from them for the employers it goes without saying that you're able to come up with information that can help you raise the engagement levels of the employee and obviously be able to increase productivity and even ensure that the employees have a better experience with you yeah so when or what are the signs that show you that you should conduct an employee satisfaction survey so a lot of times you'll find most companies they make this a regular Affair especially the ones who who've done it and they've seen the benefit of having it so for me if you are watching this video and this is the time you're thinking of having it in place I would say at the beginning do it twice a year so cover the first six months then from there be able to implement some of the feedback you'll have gotten from the employees and then take another six months and then do another one you know to see whether their changes as they employee perception changed and then from there it can be an annual Affair yeah so that's one way of looking at it where you make it regular the other ways India is where you look at has there been changes in the organization let's say you brought together you brought on board a new team so at the January the team were 40 but now they are 65. so at the end you'd wish to say okay what has been the experience of these 25 new staff or even you know in terms of the whole team how are they jetting yeah so that's something so that would be a trigger for you to do an employee satisfaction survey uh another thing is to look at are there external changes that have taken a place that can impact on the staff for example right now what is the burning issue taxes exactly if you're talking about the house Ravi so if this is if it comes to be in the month of June in the next just one month I'm sure within three four months I mean employees will be impacted in different ways so as a responsible employers you don't want to find out how has this worked for them remember the issue was of also remote working you know I believe at the onset of covet you'd people companies implemented that so six months later you don't want to know how everything they are doing with this concept of working from home yeah also related to that is uh if there's also changes registration and Company and employers are supposed to do things in a in a certain way again you'll want to also to capture their sentiments and see how has this impacted on them yeah so think about when you think about Employee Engagement survey or satisfaction survey is you want to get the pulse of the employee either on a regular basis or whenever changes happen in the organization will be it internal external and they affect the employee yeah yeah and during my interaction with you I hear 360 degree survey yes what's where does that fall in I would say it's a part of Employee Engagement survey but now um so you can do two surveys where if it's employees you can just ask them generally what do you think what do they think about the organization and you can come up with different parameters you can ask them to comment on the leadership style communication salary working conditions Etc you know depending on what you want to focus on there are many areas you know when it comes to work so for 360 Degree you'll find this is more applicable for management and you want as the name suggests for this one for this individual to get feedback from various stakeholders so what do I mean so Cynthia there's a team here you supervise so that team will give feedback you report to me I would also give you feedback you report to other stakeholders let's say suppliers would also ask them how has seen their been Best Western of this world the people who provide us with catering hotels yeah so that's as the name suggests is 360. so it's just not confined to let's say you're a direct boss or the people who direct reports to you but looking at it in the whole someone yeah so anyway this is a service we offer yes then how do we come in to help employers with this yes so for the last over the last five years we've been supporting organizations more than 30 organization conduct get employee feedback on a regular basis and how we go about it is especially if you are new is to have a meeting be able to understand what business objectives do you want to meet and what is making you go for an employee satisfaction survey some employees you could find it could be an issue of height and over they want to find out what's happening in my organization others it could be oh we want to strengthen the the relationship we have with our employees So based on that then we're able to advise on the areas that we need to survey then coming back to corporate Staffing we're able now to generate we were able to use a survey tool where we send links to the staff it's Anonymous and then they're able to give us feedback so the fact that you're even using a third party it's a plus for you because then it raises the level of objectivity someone who's okay HR is not going to see my response because even us we don't know who exactly has responded all we know is out of the 50 employees we send 45 responded and this is what they said so even for us it's it's I.T now we we make use of Technology yeah so from there we come up with a report where we're able to advise you these are the findings we also able to Benchmark we can tell you based on your industry how are you doing your satisfaction levels are they high are they average are they very low so we'll be able to advise you that and then we come we launch if there's a need for us to train on a certain area we'd also recommend yeah all right and thank you for watching if you'd like to make informed decisions in your company we do have what permanence has addressed the employee satisfaction survey and we have left a link from with more information about the service we offer and how we will do it for you and contact us and we reach out to help thank you and we'll see you next time [Music] foreign