Ensuring Compliance with Electronic Signature Lawfulness for Interview Non-Disclosure in Australia

How to eSign a document: electronic signature lawfulness for Interview Non-Disclosure in Australia

welcome back well nbc6 response to consumer complaints in hose companies accountable but some businesses are firing back and silencing the consumers we assist consumer investigator Sasha Jones says what's happening to them might happen to you as well Sasha what's something we are seeing more and more consumers agreeing to confidentiality just to get a refund law professors say you should weigh your options before you sign on the dotted line our stories and the rocks will fly in right through the grass hid in the back of my vehicle are often about issues with products or services they should give me some answers frustrated consumers someone has to be responsible for my entire life is missing it's how we help it's very nice and NBC intervened and helped us with this this story is about consumer disputes to faulty solar panels a shady used-car dealer and bad hearing aids but you won't be meeting any of those people because they had to sign a confidentiality agreement to get their refunds no TV interview no post on social media not even a word to their neighbor it's horrible I mean what they're saying is look we've been cheating people and hurting people but we don't want anybody to know attorney Scott Kaufman Sue's car makers like us he's seen companies hushing more consumers he cautions that agreeing to keep quiet forever puts crosshairs on you if you ever say anything to anybody what if he never did and they say say that you did they can still sue you got to hire a lawyer cost a fortune if you were ever faced with not disclosure what can you do about it maybe negotiate if you think about it all this is to the benefit of the company law professor Otto Hahn says confidentiality is sometimes just one part of a written settlement if you don't like it cross it out the consumer can say I won't agree to this provision you can cross it out you can initial it have the other party initial it it's no longer in the contract it's possible a business might still insist on confidentiality so should you steal some it depends on the money it depends on you know it depends on how mad I am law professor Robert Talbot says this is you figure out how much your silence is worth Kaufmann agrees he says you should tell the company to pay you above and beyond your refund yes for maybe ten thousand to sign it in addition to cash Coffman says way whether you are also signing away your right to file a complaint with the government why new consumer protection laws arise from consumer reports to regulators professor hans says you could be signing away your chance to warn others about a defective product or deceptive service if it turns into something much greater than your particular case like a massive class action or a real product liability situation your silence and that means the manufacturer gets away with things that perhaps a shin now the lawyers we talked to offered differing opinions but they all agree on one thing get expert advice if you are asked to keep something confidential you probably want to have a lawyer look at it to make sure your silence is actually in your best interest sasha Jones NBC 6 responds