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hi I'm Jenny I'm a trader at software of excellence and today I'm going to show you how to add appointments to the short notice list and how to zone your diary ing to clinics so in order to this first while we go to the appointments section on the system click here as you can see down below I have got a couple of tabs and one of them is a short notice list if you don't see the short notice this not to worry all you have to do is go over to this planner here in the right-hand side like that and tick in select tabs for your activity bear click next next again and then you can see what available tabs there are and what you can put in selected tabs by using the two arrow keys in the middle you can also move the tabs and what order you want so put the short notice this last I'll click finish and there you can see the short notice list has moved here okay this is what it looks like inside so you can see I've got two patients on my short notice list one's appointment is on the 12th of May and the other ones on the 19th of May you can see the length of the appointment who it's with and what is for as well as the contact numbers of both patients it is possible if you have admin access to configure your short notice list settings and that's by clicking this second spanner over here in the right-hand corner so you can prompt to add the booked appointments between seven and forty days from today you can automatically add your field to attend appointments to the list as well and you can identify gaps in the appointment book up to three days ahead so you can amend all these as much as you want and you can see and the second tab pointment clinics this is quite important for zoning your diary after lockdown ends and you can see I've got several categories here of clinic that show you had to add them a literature on but it's possible to customize the colors to once I'm happy with my short notice this configuration just plus this little arrow here click down and I will show you how to ask appointment to the short notice list so I'll find my appointment I will click on the appointment this it's slightly larger balls alkaline honours right-click and get the option to add short notice list you can add the dates the patient can't attend for whatever reason except plus one you're able to at the same days each week or a single date or a date range if they're going to wait for a long period of time and then you have the option to add the short notice lists I'm looking okay now if we go back down here you can see that our patient has been asked the short notice list and he's only for a ten-minute appointment and it was an emergency so when you're searching for an appointment you can use the clinics in order to determine whether or not and the appointment is relevant for the the allotted slots at allé clinic you can right click as Sinek you can amend the time so from 12 o'clock until 12:30 you could have a start date you can repeat that start date you can so if he wants to do it every single day for a period of time so for a month you can do it like so and then choose your appointment category and then I'll give it the description so appointment category click the list button here it'll show you what categories you have available if you click plus one here on the right hand side you're able to add a description and set a color as well so in this case I want to set clinic for vulnerable patients only I want to run for 30 every day for a month and I want to add it to all providers as I click okay so if I were to look for an appointment for a patient and make them a vulnerable patient category under the service click Save use the magnifying glass to and look inside matching clinics only you can see that clinics determine when that patient could come in click book when my patient is happy with time I've given them so I look like and then look I'm asked they want to be through than the short notice list I will include them for now and you can see last this patient is booked in during that clinic time and they are also on the short notice list if necessary it is possible to add a patient to the short notice less than cancelling their appointment to do this you select the appointment right click and cancel the appointment give a cancellation reason by clicking the list button you can choose one of the options here or you can add your own cancellation reason by giving a description and selecting the color we will choose coronavirus lockdown as the cancellation reason here you can then add to the short notice list you're able to tell the system what dates the patient cannot attend if it's a single date date range or if it's the same day each week patience appointment is now removed from the appointment screen and you can see that it's in the short notice list down here at the bottom once you've done this you've got a gap in the diary you can hover over the appointment book and you can see which patients are able to fill this gap it is possible to send an SMS to these patients and it's possible for patients to even text back and let you know that they're able to make that appointment if you have SMS replies set up and this will do automatically we will fill in the appointment book for you and you need to do nothing else thank you for watching