Multi-Factor Authentication
Support for OTPs, authenticator apps, and SMS codes to provide an additional verification layer beyond a simple email link, reducing impersonation risk and improving legal evidentiary value when logged.
Strong authentication for eSign transactions reduces fraud risk, improves legal defensibility under ESIGN/UETA, and ensures documents meet internal and regulatory controls while simplifying verification for auditors and compliance officers.
IT administrators configure authentication integrations, enforce company-wide single sign-on, and manage encryption and key management settings. They coordinate with identity providers and ensure system-level controls meet internal security and incident response requirements.
Compliance officers define acceptable authentication levels for different document types, maintain policies aligned with ESIGN and UETA, and oversee audit trails and record retention to support legal defensibility.
Organizations across industries set authentication policies to match transaction risk and regulatory obligations.
Selecting the right combination of authentication methods depends on document sensitivity, required evidentiary strength, and signer experience.
Support for OTPs, authenticator apps, and SMS codes to provide an additional verification layer beyond a simple email link, reducing impersonation risk and improving legal evidentiary value when logged.
Integration with public key infrastructure and X.509 certificates to create cryptographic signatures that prove signer identity and document integrity with strong non-repudiation properties for high-value agreements.
Built-in or third-party ID checks including document verification and knowledge-based authentication to validate real-world identity for higher assurance transactions and compliance with internal policies.
Detailed logs capturing IP addresses, timestamps, authentication events, and signer actions to support compliance reviews and admissibility in legal proceedings.
Granular permissions and administrative controls to limit who can change authentication settings, send documents, or view sensitive signed files within an organization.
Cryptographic hashing and secure storage mechanisms to detect post-signing changes and preserve a verifiable record of the signed document for retention and eDiscovery.
Native add-ons for Google Docs and Drive let senders prepare documents inside their document editor, preserve folder-level permissions, and carry signer authentication settings through to the eSign transaction for consistent workflow management.
Prebuilt connectors for Salesforce and Microsoft Dynamics push recipient data into templates and capture signed agreements back into customer records so authentication events remain linked to the CRM record for auditability.
Direct integration with Dropbox and Box automates document retrieval and archival of executed agreements while maintaining metadata about authentication and signing events in the storage platform.
SAML and OIDC SSO support lets organizations enforce centralized identity policies and multi-factor controls for senders and internal users, simplifying management while retaining documented authentication events.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Authentication Method | Email OTP |
| Signing Order | Sequential |
| Retention Policy | 365 days |
| Audit Log Level | Full |
Authenticate e sign works across common platforms, but requirements vary by chosen authentication method.
Confirm browser and mobile app compatibility for specific authentication features such as certificate-based signing or biometric flows, and ensure corporate firewalls allow required endpoints for identity providers and audit logging.
A hospital sends patient consent forms requiring identity verification via multi-factor authentication and a signed BAA
Resulting in stronger evidence of valid consent and reduced regulatory exposure for patient records.
A brokerage uses identity proofing plus certificate-based signatures for purchase agreements
Leading to clearer chain of custody and faster closings with admissible signatures.
| Criteria | signNow (Recommended) | DocuSign | Adobe Acrobat Sign |
|---|---|---|---|
| Multi-Factor Authentication | |||
| Certificate-Based Signatures | |||
| Bulk Send Support | |||
| HIPAA Compliance Option |
| Pricing Criterion | signNow (Recommended) | DocuSign | Adobe Acrobat Sign | HelloSign | PandaDoc |
|---|---|---|---|---|---|
| Free Tier Available | Limited free trial | No free tier | Trial only | Free tier available | Free trial |
| Enterprise Plans Available | Yes, scalable | Yes, scalable | Yes, scalable | Yes, business plans | Yes, enterprise |
| Google Workspace Integration | Native add-on | Native add-on | Native add-on | Native add-on | Native add-on |
| Mobile App Availability | iOS and Android | iOS and Android | iOS and Android | iOS and Android | iOS and Android |
| Public API Access | REST API available | REST API available | REST API available | REST API available | REST API available |
| HIPAA Compliance Option | BAA available | BAA available | BAA available | Enterprise options | Enterprise options |
Generate, deliver, and maintain workflows of any difficulty, electronically from near any place. Scalable eSignature functionality allow you to share contracts with the right users the right way and determine roles for each recipient. Complete document workflows faster and easier than ever before.
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