Custom fields
Ability to add study IDs, grant numbers, and task codes to track billable activities against project accounting.
A tailored template reduces invoicing errors, ensures consistent capture of trial or project identifiers, and supports clearer audits and faster reconciliations for sponsors, CROs, and clinical sites.
Leads research activities and needs transparent time reporting by staff and sites to allocate grant funds correctly. Accurate invoices tied to study IDs support internal budgeting, sponsor invoicing, and regulatory documentation during audits and progress reporting.
Negotiates service agreements and oversees billing terms; uses standardized templates to enforce agreed hourly rates, task codes, and payment schedules. The role ensures invoices reflect contract terms and supports dispute resolution with documented approval trails.
Clear templates help these groups reduce billing cycles, improve audit readiness, and maintain consistent records across studies and contracts.
Ability to add study IDs, grant numbers, and task codes to track billable activities against project accounting.
Built-in formulas for hours, overtime, taxes, and expense reimbursements to minimize manual math errors on invoices.
Send multiple invoices or approval requests in one operation to sites or stakeholders to speed mass billing cycles.
Assign approvers based on role or project to ensure invoices follow contractually defined sign-off paths.
Comprehensive logs of viewing, signing, and edits to support compliance with audits and internal controls.
Maintain and track template revisions so invoices reference the correct terms and effective dates.
Sync editable templates from Google Docs to preserve formatting and collaborative edits, then freeze the final version for signing and archival with automatic metadata capture.
Link client, purchase order, and contract data from CRM to prefill invoice fields, reducing manual errors and ensuring billable items align with contract terms.
Save signed invoices automatically to enterprise cloud repositories like Dropbox or similar systems to centralize retention and access controls for audits.
Export finalized invoice data to accounting platforms to automate posting, reconciliation, and accounts receivable workflows with minimal manual intervention.
| Setting Name and Configuration Header | Default configuration values and examples |
|---|---|
| Reminder Frequency for Pending Approvals | 48 hours |
| Approval Escalation Path and Timeframes | 72 hours then escalate |
| Signer Authentication Level Required | Password plus SMS MFA |
| Document Retention Duration Policy | 7 years |
| Audit Log Export Schedule | Monthly automatic export |
Verify browser versions, mobile OS requirements, and any native app features needed for offline signing or camera-based document capture before deploying templates to distributed teams.
A contract research organization uses the template to consolidate site labor, monitoring visits, and lab assays into a single invoice with study ID references and task codes
Resulting in faster payment cycles and clearer audit documentation for clinical trial suppliers.
A clinical consulting firm bills senior consultants and project managers against statement-of-work milestones using hourly entries tied to client PO numbers
Resulting in more predictable cash flow and documented approvals for compliance reviews.
| Criteria for billing hours template comparison | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| Legal enforceability (US) | ESIGN / UETA compliant | ESIGN / UETA compliant | ESIGN / UETA compliant |
| HIPAA-support features | HIPAA-ready controls | Limited HIPAA support | HIPAA-ready options |
| Bulk Send capability | |||
| API availability and SDKs | REST API and SDKs | REST API and SDKs | REST API and SDKs |
Seven years recommended for clinical financial records
Daily backups with weekly full images
Quarterly access reviews for privileged accounts
Annual recovery tests with documented results
Automated archiving after retention period expires
| Vendor and Plan | signNow (Recommended) | DocuSign | Adobe Sign | OneSpan Sign | HelloSign |
|---|---|---|---|---|---|
| Base pricing model | Per-user or volume pricing with lower enterprise rates | Per-user subscription | Per-user subscription | Enterprise licensing | Per-user subscription |
| Per-user cost estimate | Moderate per-user fees with discounts for volume | Higher enterprise per-user cost | Comparable to DocuSign for enterprise | Varies by deployment size | Lower-cost tiers for small teams |
| Advanced authentication options | MFA, SAML SSO, and certificate options | MFA and SSO available | MFA, SSO, and certificate options | Strong authentication for high assurance | SSO and basic MFA |
| Included storage and retention | Generous cloud storage, configurable retention policies | Storage quotas per plan | Cloud storage included with retention options | Enterprise storage with customization | Storage included with limits |
| Customer support levels | Standard and enterprise support tiers with SLAs | Enterprise support tiers and professional services | Enterprise support with success programs | Dedicated enterprise support | Standard support with paid upgrades |