Effective Sample Letter for Outstanding Payment for Customer Support

Sample letter for outstanding payment for Customer Support

there are many reasons why payments may run overdue sometimes a patient might simply forget to make a payment on time or maybe they lost their original invoice these scenarios are why it's important to learn how to ask for patient payments Tastefully so how do you ask for someone to pay an outstanding bill without sounding insensitive sending some form of communication as a reminder is the best way to get a client to settle a balance as quickly as possible while maintaining a healthy business relationship seamless payment colle ction is the goal but there are steps that you need to take in order to get there hi everyone I'm ellia from UT tactics and today I'm going to discuss how to ask for payment politely through a letter before we get started make sure that you subscribe to our YouTube channel by clicking the button below also hit that alert Bell icon so when we post new helpful content you get [Music] notified sending an attached letter with an invoice or an invoice on it own is a way to gently jog someone's memory about a balance they have due let's face it I know I'm not the only one that gets tons of emails a day and sometimes those the emails bury the important ones in comparison 77% of people still sort through their mail as soon as they grab it out of their mailbox receiving a piece of mail can be a bit more personal and can provide a stronger call to action your letter should include information like number of days past due amount due transaction summary number of contacting attempts a strong call to action late payment fees the due date for the overdue payment and your organization's contact information being polite makes a difference in settling overdue payment balances but that's only one piece of the puzzle to better your clients and continue growing your Revenue investing in tools that automatically send payment reminder campaigns and mailing Alternatives like our tactics helps you keep track and Collective payments faster by providing the customer with precise records of services given and offering multiple types of payment options among other Solutions you can cut down on your amount of overdue payments if you'd like to learn more about getting patients to pay their bills on time reach out to we taac and you've already made it this far into the video so you might as well like it share it and comment below