eSignature
Legally binding electronic signatures with audit trails, applicable across consent forms, supplier agreements, and patient-facing documents.
signNow provides secure eSignature workflows, CRM connectivity, and compliance-focused settings that address many document workflows common in pharmaceutical organizations.
Clinical operations users require templates for informed consent, strong audit trails, and controlled access to sensitive participant records. They prioritize reproducible workflows and retention settings that meet regulatory audit expectations across multi-site studies.
Commercial compliance teams need CRM-linked agreements, visibility into HCP engagement documents, and configurable approval routing. Their focus is on maintaining records for regulatory review and ensuring interactions comply with internal policies.
Legally binding electronic signatures with audit trails, applicable across consent forms, supplier agreements, and patient-facing documents.
Reusable document templates to standardize consent forms, study contracts, and compliance paperwork for faster, consistent processing.
Send high-volume documents like policy acknowledgements or trial notices to many recipients with individualized fields and tracking.
Developer APIs for embedding signing and automating CRM updates within clinical systems and commercial platforms.
Support for ESIGN and UETA and configuration options to assist HIPAA-related controls for healthcare data handling.
Comprehensive transaction logs capturing signer events, timestamps, and IP addresses for regulatory review.
Directly import documents from Google Drive, convert Docs to sign-ready PDFs, and maintain version history while mapping filled fields back to CRM records for compliance tracking.
Two-way synchronization between signNow and CRMs updates contact records and opportunity stages automatically when documents are signed or status changes occur.
Store signed documents in designated Dropbox folders with automated naming conventions and retention labels to support controlled document management.
Use embedded signing within web portals or CRM pages so HCPs and participants sign without leaving the CRM interface, preserving context and timestamps.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signer Authentication | Email plus access code |
| Auto-sync to CRM | Enabled |
| Retention Policy | 7 years |
| Audit Logging | Immutable |
signNow and Pipedrive integrations run on modern browsers and popular mobile platforms for field and office use.
For pharmaceutical deployments verify device management policies, ensure HIPAA-compliant configurations where required, and confirm browser version support before rollout to clinical or commercial teams.
Electronic consent forms for trial participants streamline enrollment and documentation
Resulting in auditable consent records and reduced administrative delay.
Healthcare professional engagement agreements requiring approvals and tracking
Leading to centralized records and clearer compliance oversight.
| Feature | signNow (Recommended) | Pipedrive |
|---|---|---|
| Native eSignature | ||
| HIPAA-ready options | Configurable | |
| Bulk Send | ||
| API for automation | Full REST API | Limited |
90 days post-signature for compliance verification.
12 months for audit readiness and sampling.
7 years or per specific regulation.
Run purges after retention expiry.
Quarterly review of user permissions.
| Plan | signNow (Recommended) | Pipedrive | DocuSign | Adobe Sign | HelloSign |
|---|---|---|---|---|---|
| Individual / Starter | Personal plan available at entry price | Essential CRM plan | Personal eSignature plan | Individual user plan | Starter eSign plan |
| Business / Team | Business tier with team management | Team CRM for sales pipelines | Standard business eSignature | Business subscription with integrations | Business plan with templates |
| Enterprise | Enterprise options with SSO and compliance | Enterprise CRM features available | Enterprise with advanced compliance | Enterprise-grade workflows | Enterprise and API plans |
| API / Developer | API access with developer keys | API via marketplace apps | Robust API with SDKs | API available for integration | API with developer support |
| Bulk / Volume | Bulk Send and volume discounts offered | Limited native bulk send | Bulk sending available | Batch sending via workflows | Bulk send in higher tiers |