eSignature
Legally binding electronic signatures with timestamped audit trails that document signer identity and acceptance of shipping rates and terms for each transaction.
signNow and Apptivo support legally binding electronic records in the United States under ESIGN and UETA, with audit trails that document consent and signature events for shipping agreements.
Oversees carrier selection, compares negotiated rates, and ensures shipping documentation is captured. Uses CRM-linked eSignature to finalize carrier contracts and to attach signed rate confirmations to customer accounts for audit and billing reconciliation.
Manages order fulfillment and checkout integrations, seeks automated shipping price comparisons at point of sale, and requires signed terms or shipping authorizations attached to orders for returns and claims processing.
Operations, logistics, sales, and procurement teams commonly evaluate signNow and Apptivo for shipping price comparisons and related documentation.
Decision makers typically weigh integration costs, per-user pricing, and the effort to automate rate calculations within CRM workflows.
Legally binding electronic signatures with timestamped audit trails that document signer identity and acceptance of shipping rates and terms for each transaction.
Reusable document templates capture rate fields, carrier details, and signature blocks to standardize shipping confirmations across orders and reduce time to prepare documents.
Ability to send multiple shipping confirmations or authorizations in batch, useful for high-volume shipments or recurring carrier contract signings.
RESTful APIs enable programmatic population of rate data, automated document generation, and retrieval of signed PDFs for integration with order management systems.
Support for signing on mobile devices so field agents and dock personnel can accept or confirm shipping terms at pickup.
Prebuilt and custom integrations connect carrier rate services, CRMs, and storage platforms to streamline the end-to-end shipping documentation process.
Use Google Docs for collaborative drafting of shipping terms, then convert and route the document for signature so rate confirmations remain editable until finalized and stored with a permanent signed copy.
Embed signed rate confirmations and shipping authorizations into customer records so sales and fulfillment teams have a single source of truth for agreements and billing reconciliation.
Automatically save signed shipping documents to Dropbox for centralized archival, compliance retention, and cross-team access without duplicating files across systems.
Integrate carrier rate APIs to present live shipping estimates in documents and forms, ensuring signed confirmations reflect current carrier prices at the time of agreement.
| Setting Name | Configuration |
|---|---|
| Shipping price comparison trigger event | Order created |
| Document generation template selection | Automated template |
| Signature routing sequence | Customer then logistics |
| Reminder Frequency | 48 hours |
| Signed document archival location | CRM attachments |
signNow and Apptivo both offer web and mobile access; confirm browser and OS compatibility before deployment.
For large deployments, validate single sign-on, mobile device management compatibility, and network firewall rules to ensure stable API and carrier integrations across enterprise systems before go-live.
A regional logistics firm automates carrier rate pulls and prepares contracts for signature
Resulting in faster carrier onboarding and fewer billing disputes.
An online retailer displays live shipping estimates during checkout and sends rate confirmation documents for signature
Leading to clearer claims resolution and improved customer service metrics.
| Feature comparison criteria and availability | signNow (Recommended) | Apptivo |
|---|---|---|
| Bulk Send for signed confirmations | ||
| Native CRM integration | No* | |
| Carrier rate API connectivity | Via API | Via API |
| Per-user pricing model |
12 months
7 years
Within 24 hours
Every 90 days
Per carrier terms
| Pricing Plans and Details | Plan | signNow (Featured) | Apptivo | Billing | Shipping-specific notes |
|---|---|---|---|---|---|
| Entry tier | Individual | signNow Business $8/user/mo | Free tier available | Monthly or annual | Basic eSignature only |
| Mid tier | Team | signNow Business Premium $15/user/mo | Starter $8/user/mo | Monthly or annual | CRM connectors vary |
| Advanced tier | Business | signNow Enterprise (custom) | Premium $12/user/mo | Custom billing | Advanced integrations possible |
| Enterprise tier | Enterprise | signNow Enterprise (custom) | Ultimate $20/user/mo | Contract billing | Dedicated support and SSO |
| Shipping integration add-ons | Carrier API costs | May require developer work | Marketplace apps | Per-account or per-API | Additional connector fees possible |